Named Forbes' Top Ranked Plumbing Company of 2024!
When plumbing issues strike, you need more than just a quick fix—you deserve reliable solutions backed by a name you can trust. At Benjamin Franklin Plumbing of Grand Rapids, our licensed plumbers bring expertise, professionalism, and a commitment to customer satisfaction that sets us apart. From small repairs to major installations, we deliver the highest quality service while respecting your time and your home.
As part of a nationally recognized brand with local roots, our team combines advanced training with genuine care for the communities we serve. Customers know us for our dedication to excellence, our clean and courteous technicians, and the industry-leading guarantees that give every homeowner peace of mind.
When you schedule service with us, you’re not just getting a plumber—you’re getting a trusted partner who values integrity and stands behind every job.
Our plumbers are equipped to handle a wide range of residential and commercial plumbing needs. Whether it’s a dripping faucet, a burst pipe, or a complete water heater replacement, we’re ready with dependable solutions. Our services include:
No matter the size of the project, we approach each service call with the same level of attention and care.
One of the core promises that defines Benjamin Franklin Plumbing is our On-Time Guarantee. We understand how valuable your time is, which is why we commit to arriving when scheduled. If we’re late, we pay you—it’s that simple.
Our technicians also treat your home as if it were their own. That means wearing shoe covers, keeping workspaces tidy, and ensuring a thorough cleanup before the job is done. Courtesy isn’t just a detail—it’s part of our standard.
Plumbing problems can be stressful, but dealing with a plumbing company shouldn’t be. That’s why we offer upfront pricing with no hidden fees. Before work begins, we explain your options clearly so you can make an informed decision that fits your budget and your home’s needs.
Our plumbers never cut corners. Instead, we focus on lasting repairs and high-quality installations that keep your plumbing system running smoothly long after we’ve left.
Few things disrupt daily life faster than a failing water heater. At Benjamin Franklin Plumbing of Grand Rapids, we specialize in diagnosing and resolving water heater issues quickly and effectively.
Our team services both traditional tank units and modern tankless systems. If your water heater is leaking, making unusual noises, or failing to produce hot water, we’ll identify the cause and recommend the most efficient fix—whether that’s a repair or a full replacement.
Looking to upgrade? We’ll walk you through your options to ensure you choose the right unit for your home and energy needs.
Clogged drains and sewer line problems can cause major headaches if not addressed quickly. Our plumbers use advanced technology, including camera inspections, to pinpoint the issue and provide precise solutions.
From routine drain cleaning to full sewer line repair, we take a proactive approach to protect your home from damage and restore proper flow to your system.
We don’t just talk about customer satisfaction—we guarantee it. Every service we provide is backed by the Benjamin Franklin Plumbing Guarantee:
These guarantees are more than words; they’re a reflection of the values that guide everything we do.
Every plumber on our team is highly trained, licensed, and committed to delivering exceptional service. But beyond technical skill, we hire professionals who genuinely care about our customers. From the first phone call to the final walkthrough, you’ll experience the difference that comes with choosing a company built on trust and accountability.
Our service extends beyond just the city—we proudly assist homeowners throughout the greater Grand Rapids area, including neighborhoods like Eastown, Heritage Hill, Creston, Ottawa Hills, Eastgate, Fulton Heights, East Hills, Alger Heights, Midtown, Belknap Lookout, Garfield Park, West Grand, and Heartside-Downtown. Wherever you live, our mission is to provide dependable plumbing solutions that keep your home safe, comfortable, and efficient
At Benjamin Franklin Plumbing of Grand Rapids, we believe that great plumbing service goes beyond fixing pipes—it’s about building lasting relationships with our customers. That’s why so many families choose us again and again for their plumbing needs.
From our professional appearance and respectful communication to our high-quality workmanship, every detail is designed to give you confidence that you’ve chosen the right team.
We’re also committed to helping homeowners reduce waste and conserve water. From installing energy-efficient water heaters to recommending eco-friendly fixtures, we provide solutions that benefit both your home and the environment.
When you need a trusted plumber, turn to the team that guarantees punctuality, quality, and integrity.
Call us today at 616-317-4707
Visit us online: Benjamin Franklin Plumbing of Grand Rapids
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Experience the difference of choosing Benjamin Franklin Plumbing—where your satisfaction is guaranteed, and your home is always in good hands.
Learn more about our Grand Rapids-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Marlisse Quijada
I called a month ago for an issue, they came out gave a free estimate and gave advice to try and repair on own. They checked on us to make sure we didn't have any more issues. We called them back out due to the same issue, they came out again and David provided excellent service. I was expecting an astronomical bill but they were so affordable I will definitely be using them in the future for any of our plumbing issues!!!
cristian carlson
Jeston was a very polite and informative gentleman. He arrived on time. he answered all my questions. He explained everything very well and taught me more about my home things I didn’t know about. Great job Don thank you 😊
Sharon Witkowski
Our service tech Jeremy is top notch. He went above and beyond to ensure the job was done correctly. Highly recommend Jeremy and this company for your heating needs.
Freda Stewart
Today a service technician from Benjamin Franklin plumbing did the annual maintenance on our hot water system. Jason Earles did a professional job and took care of the job in a timely manner. He explained the process to make sure i understand what he was doing. Thank you
Nikolaus Hinebauch
Jerod showed up 20 minutes early, which instantly made me suspicious. Nobody is that punctual unless they’re either a vampire or about to upsell me a water softener. Turns out he’s just freakishly competent. Fixed my leaky faucet in like 7 minutes, used zero curse words (unlike me watching), and even tightened the handle on my kitchen cabinet that’s been wobbly since the Obama administration. I offered him a beer; he accepted a water. A WATER. Who is this man? 10/10 would let him touch my pipes again.
Adam Tillotson
This is easily the most professional, reliable, thoughtful, service oriented organization I have worked with in years! I cannot recommend them highly enough. Their staff is consultative without being salesy or pushy, executes on their work, stands behind the quality of what they do and are a joy to work with. Top, top tier experience and would use them before any other plumber in Tucson.
Christine Conley
I love Benjamin Franklin plumbing, they are great. And reasonably priced. Sebastian came out today and was amazing, very kind and well educated with his work. He will definitely be my go to guy, from here on out . Thank you Sabastian great job.
Mike Jones
Estimate for utility sink removal and replacement did a great job of breaking down the work entailed and the price point for each. Easy to understand. He was on time. Installation went great. There was a small leak detected in one of the parts. Quickly got a new part and fixed at no extra cost. Colin did a great job of all the work requested over the past several days.
Kevin Schipani
Our serviceman was Ben. He showed up on short notice and on time. We had an expensive leak in our yard. The previous company estimated a larger job and couldn’t start for a week. Ben figured it out right away and discovered the problem and a relatively simple solution and estimate that saved us big dollars. An hour or so later, he was done. He has a great personality and work ethic. I highly recommend him and Benjamin Franklin Plumbing.
Marian Gilbert
I had a great experience with Matthew from Benjamin Franklin Plumbing. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. He took the time to clearly explain what was going on, walked me through the options, and made sure I understood everything before starting the work. Matthew was efficient, detail-oriented, and left the workspace clean when he finished. It’s obvious he takes pride in doing the job right the first time. What really stood out was his honesty and transparency — no upselling, no pressure, just straightforward recommendations and quality workmanship. It’s not always easy to find contractors you can trust, but Matthew absolutely earned my confidence. I would highly recommend him and Benjamin Franklin Plumbing to anyone needing reliable, high-quality plumbing work.
To keep your water heater running smoothly in Grand Rapids, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Grand Rapids home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Grand Rapids to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Grand Rapids, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Grand Rapids, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Grand Rapids home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Grand Rapids often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Grand Rapids, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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