Named Forbes' Top Ranked Plumbing Company of 2024!
When plumbing issues strike, you need more than just a quick fix—you deserve reliable solutions backed by a name you can trust. At Benjamin Franklin Plumbing of Grand Rapids, our licensed plumbers bring expertise, professionalism, and a commitment to customer satisfaction that sets us apart. From small repairs to major installations, we deliver the highest quality service while respecting your time and your home.
As part of a nationally recognized brand with local roots, our team combines advanced training with genuine care for the communities we serve. Customers know us for our dedication to excellence, our clean and courteous technicians, and the industry-leading guarantees that give every homeowner peace of mind.
When you schedule service with us, you’re not just getting a plumber—you’re getting a trusted partner who values integrity and stands behind every job.
Our plumbers are equipped to handle a wide range of residential and commercial plumbing needs. Whether it’s a dripping faucet, a burst pipe, or a complete water heater replacement, we’re ready with dependable solutions. Our services include:
No matter the size of the project, we approach each service call with the same level of attention and care.
One of the core promises that defines Benjamin Franklin Plumbing is our On-Time Guarantee. We understand how valuable your time is, which is why we commit to arriving when scheduled. If we’re late, we pay you—it’s that simple.
Our technicians also treat your home as if it were their own. That means wearing shoe covers, keeping workspaces tidy, and ensuring a thorough cleanup before the job is done. Courtesy isn’t just a detail—it’s part of our standard.
Plumbing problems can be stressful, but dealing with a plumbing company shouldn’t be. That’s why we offer upfront pricing with no hidden fees. Before work begins, we explain your options clearly so you can make an informed decision that fits your budget and your home’s needs.
Our plumbers never cut corners. Instead, we focus on lasting repairs and high-quality installations that keep your plumbing system running smoothly long after we’ve left.
Few things disrupt daily life faster than a failing water heater. At Benjamin Franklin Plumbing of Grand Rapids, we specialize in diagnosing and resolving water heater issues quickly and effectively.
Our team services both traditional tank units and modern tankless systems. If your water heater is leaking, making unusual noises, or failing to produce hot water, we’ll identify the cause and recommend the most efficient fix—whether that’s a repair or a full replacement.
Looking to upgrade? We’ll walk you through your options to ensure you choose the right unit for your home and energy needs.
Clogged drains and sewer line problems can cause major headaches if not addressed quickly. Our plumbers use advanced technology, including camera inspections, to pinpoint the issue and provide precise solutions.
From routine drain cleaning to full sewer line repair, we take a proactive approach to protect your home from damage and restore proper flow to your system.
Plumbing emergencies don’t wait for a convenient time. That’s why we offer emergency plumbing services for those unexpected moments—a burst pipe, a backed-up sewer, or a sudden water heater breakdown.
When you call Benjamin Franklin Plumbing of Grand Rapids, you can count on us to respond quickly, minimize damage, and get your home back to normal as fast as possible.
We don’t just talk about customer satisfaction—we guarantee it. Every service we provide is backed by the Benjamin Franklin Plumbing Guarantee:
These guarantees are more than words; they’re a reflection of the values that guide everything we do.
Every plumber on our team is highly trained, licensed, and committed to delivering exceptional service. But beyond technical skill, we hire professionals who genuinely care about our customers. From the first phone call to the final walkthrough, you’ll experience the difference that comes with choosing a company built on trust and accountability.
Our service extends beyond just the city—we proudly assist homeowners throughout the greater Grand Rapids area, including neighborhoods like Eastown, Heritage Hill, Creston, Ottawa Hills, Eastgate, Fulton Heights, East Hills, Alger Heights, Midtown, Belknap Lookout, Garfield Park, West Grand, and Heartside-Downtown. Wherever you live, our mission is to provide dependable plumbing solutions that keep your home safe, comfortable, and efficient
At Benjamin Franklin Plumbing of Grand Rapids, we believe that great plumbing service goes beyond fixing pipes—it’s about building lasting relationships with our customers. That’s why so many families choose us again and again for their plumbing needs.
From our professional appearance and respectful communication to our high-quality workmanship, every detail is designed to give you confidence that you’ve chosen the right team.
We’re also committed to helping homeowners reduce waste and conserve water. From installing energy-efficient water heaters to recommending eco-friendly fixtures, we provide solutions that benefit both your home and the environment.
When you need a trusted plumber, turn to the team that guarantees punctuality, quality, and integrity.
Call us today at (616) 317-4707
Visit us online: Benjamin Franklin Plumbing of Grand Rapids
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Experience the difference of choosing Benjamin Franklin Plumbing—where your satisfaction is guaranteed, and your home is always in good hands.
Learn more about our Grand Rapids-based plumbers.
Book NowWhen you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Rebecca Howarth
We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!
Melissa Pereyo
Scheduling my appointment was easy and I received helpful information on my provider’s arrival time. Kevin was very patient in explaining in detail the services they could provide and what my home could benefit from. He laid out the estimate and costs with no pressure but an honest evaluation of what was needed. Very pleased with my experience!
Vonda Brooks
This was our first time calling. Very professional and knowledgeable. Our Rep, Chris Fontenot, was an absolute pleasure to work with and very thorough. The entire team that came out and played a part in the repairs was very professional and every one was so pleasant. The work was impeccable! Great job Benjamin Franklin Plumbing, you have a new customer!
Tony K Peters
Brandon and Nate where punctual on-time thumbs up 👍. They where friendly and polite. We had an issue with installing a new toilet that was bigger and longer than the original area allowed so we had to modify the floor space near the toilet edge and move it back away from the area to allow for the toilet to fit properly in place. Thank you to the crew for a great job. We reside in a modular home with wood flooring.
melissa rogers
Jacob did amazing quality work on our waterline that burst. Very professional, friendly and knowledgeable. Would highly recommend his service
Brian Atwater
We have had the pleasure of having your employee Brad service our home several times now and has always been top notch!! Brad is the epitome of great customer service, he should be leveraged as an example for others! Awesome job Brad, thanks again you rock!!
Dagmar DUNN
Another great service call. Jim is unfailingly knowledgeable and professional. He answers all my questions. Is quick and efficient. Never any glitches.
Wayne Smeigh
Carlos was prompt and thorough. He was friendly and courteous. He made helpful suggestions and helped me resolve an issue that wasn’t technically part of his visit.
Kiersten Olsen
Marquies came out to unclog my bathroom sink. He was friendly and finished quickly! The whole experience was smooth and easy from booking the service to the performance of the service. Price was great as well!
William Storey
Brian was top notch! He repaired the problem in a thorough and timely manner. He was very helpful and courteous. He took the time to show me the problem and explain the repair. I would highly recommend him.