Durham’s Reliable Plumbing Experts

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4.82 (110138 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Welcome to Benjamin Franklin Plumbing® of Chapel Hill and South Durham, your trusted source for plumbing services near you in the vibrant city of Durham, NC. Known for its historic landmarks, renowned universities like Duke University, and the lively American Tobacco District, Durham is a community built on tradition, innovation, and resilience. As part of this community, we understand the unique needs of Durham residents and businesses, and we’re dedicated to providing plumbing solutions that keep your homes and workplaces running smoothly. Whether you're in the heart of downtown or on the scenic outskirts, our team is here to deliver reliable, top-quality plumbing services that reflect the spirit of Durham.

Plumbing Services for Durham, NC

Our expert plumbers are equipped to handle a wide range of plumbing services, from routine maintenance to complex installations and emergency repairs. Here’s a closer look at what we offer:

Emergency Plumbing Services – Plumbing emergencies don’t wait for convenient times. Our emergency plumber services are available 24/7, ensuring that when you need an emergency plumber near you, we’re ready to respond.
Water Heater Repair and Installation – Durham’s chilly winters make a reliable water heater essential. We provide prompt water heater repair and expert installation services to keep your hot water supply steady.
Drain Cleaning Services – If you’re searching for “drain cleaning near me” or need reliable drain cleaning services in Durham, we’re here to help. Our team uses the latest tools and techniques to keep your drains clear, preventing clogs and protecting your plumbing system.
Pipe Repair and Replacement – From leaky pipes to full repiping, our skilled team can resolve any pipe issues, keeping your home safe from water damage.
Bathroom and Kitchen Plumbing – Our plumbers near you are ready to install and upgrade fixtures, sinks, and more in your bathroom and kitchen, enhancing your home’s functionality and appeal.

Why Choose Benjamin Franklin Plumbing® of Chapel Hill and South Durham?

We know that Durham residents have options when it comes to plumbing services, and we strive to be the trusted choice through our dedication to quality, transparency, and community. Here’s what sets us apart:

On-Time Guarantee – We value your time and back that up with our “If There’s Any Delay, It’s You We Pay!®” promise.
Straightforward Pricing – No hidden fees or surprises—our pricing is clear and upfront, so you know what to expect before any work begins.
Skilled, Background-Checked Plumbers – Each member of our team undergoes thorough training and background checks, ensuring you receive dependable, professional service.
Durham-Focused Service – We’re not only familiar with Durham’s homes and infrastructure but are also committed to giving back to the community.
Emergency Availability – Plumbing issues don’t stick to business hours, and neither do we. Count on us 24/7 for urgent plumbing needs.

With our team, you can expect top-tier service from plumbers who genuinely care about your comfort and satisfaction. We’re committed to being more than just a plumbing company—we’re your partners in maintaining a safe, functional, and comfortable home in Durham.

Punctuality You Can Count On

At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, we understand that your time is valuable. That’s why we’re committed to providing punctual, reliable service every time. Our “If There’s Any Delay, It’s You We Pay!®” guarantee underscores our dedication to timeliness, ensuring that when you schedule an appointment with us, you can trust we’ll be there exactly when promised. With our team, punctuality isn’t just a promise—it’s a standard. You can depend on us to keep your day running smoothly, from start to finish.

Schedule Your Durham Plumbing Service Today

Whether it’s a planned installation or an urgent repair, Benjamin Franklin Plumbing® of Chapel Hill and South Durham is here to help. Give us a call today to schedule an appointment or to learn more about how we can assist you. Let us show you why we’re Durham’s go-to plumbing experts!

Learn more about our Chapel Hill and South Durham-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (110138 reviews)

Lisa Lewandowski

Anthony was wonderful. Very knowledgeable and careful when working so as to not make a mess. He made sure we were happy with his work before leaving. We will definitely request him again if we have any further issues

John Wilkening

Fast and friendly service. Victor was easy to work with. He was professional and honest. He came on a Saturday which was appreciated. 10 out of would definitely recommend!

Tina Huff

We scheduled an appointment online on the Friday after Thanksgiving and received a call back right away. The representative explained the cost for a last‑minute Friday visit, but we decided to book for Monday instead. She also provided suggestions in the meantime concerning the leak. On Monday, the team arrived during the timeframe discussed with my husband which was around 10am, inspected the house, and explained their plan before starting the work. They replaced all of our copper pipes and had everything completed by 5 p.m. Before leaving, they carefully inspected their work, checked all the water lines, and made sure everything was functioning. The communication was clear, the work was thorough, and the professionalism great. Overall, we’re very satisfied with the service and would recommend them to anyone needing plumbing work done.

Brian Eldridge

Great job from Steve. He is very professional. Came out on a Saturday to install our kitchen faucet that suddenly fell apart. Thanks For the quality service

Anna Pieper

Great company and service!!!!. We started having trouble with our hot water- we inherited this tankless water heater- and it took some time for us to diagnose the problem. However, once we got in touch with Benjamin Franklin plumbing, they were phenomenal. Great communication, super quick response time, And they come service on the weekends! Brock was professional, kind and super helpful! He diagnosed the problem and ran through several options, before helping us navigate and make a plan. Matt was also great, he was professional, communicative, friendly and efficient. Both gentlemen resolved what could have been a much bigger problem with ease and efficiency. 10/10 would recommend to anyone

Rose Guzman

Thank you, for coming on out and helping me with this issue. I have been having issues with my property management on handling this and it has created some problems with my COPD. U came out same day and started to get the job done one that same day. I truly am grateful and will recommend you to everyone I know with any plumbing issues One happy customer

Nathan P

Overall I think Matt and Daunte did a great job. They were friendly and got everything setup in quick order. My only complaint was about the price of the job. They informed of the price when they were here and were upfront about it but I do think the company over charges for the a fairly simple project. Which is not the employees fault.

Malinda Cayton

I cannot say enough positive things about Chris Austin resolving our plumbing issue of low water pressure in our townhouse. He arrived on time, quickly identified the problem part, explained what needed to be done, accomplished the task, and problem solved. It was like pressing the easy button, and I will definitely be calling again for any future plumbing issues. Thank you Chris and Benjamin Franklin Plumbing of Raleigh for fair pricing and excellent service!

A AL

Five stars for Benjamin Franklin Plumbing. Their team provided prompt, reliable service, and the heating repair was completed with exceptional professionalism. I am highly satisfied and would confidently recommend their services👍

Erin Petricca

Matthew Tacia was here today and did excellent work, as always. I’m so happy to have this company as our go to plumbing company. It is not always easy to find companies you can trust and do high quality work. Matthew did a thorough cleaning of our sump pump, and fixed some pipe work for us. I’m glad he was here, because he also found a leak I hadn’t noticed until he pointed it out. He also cleaned out a drain we needed taken care of. I can always count on everything being cleaned up after the work is done as well. We recommended this company to friends of ours from church, and they were also very happy with Josh, who did the work for them.

Plumbing FAQs

What routine maintenance should I be doing for my Durham water heater?

To keep your water heater running smoothly in Durham, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Durham plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Durham home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Durham to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Durham?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Durham property?

For most homes in Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Durham?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Durham home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Durham home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Durham homes?

Older homes in Durham often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Durham?

To get your plumbing ready for winter in Durham, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Durham?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.