Durham’s Reliable Plumbing Experts

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4.82 (109519 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Welcome to Benjamin Franklin Plumbing® of Chapel Hill and South Durham, your trusted source for plumbing services near you in the vibrant city of Durham, NC. Known for its historic landmarks, renowned universities like Duke University, and the lively American Tobacco District, Durham is a community built on tradition, innovation, and resilience. As part of this community, we understand the unique needs of Durham residents and businesses, and we’re dedicated to providing plumbing solutions that keep your homes and workplaces running smoothly. Whether you're in the heart of downtown or on the scenic outskirts, our team is here to deliver reliable, top-quality plumbing services that reflect the spirit of Durham.

Plumbing Services for Durham, NC

Our expert plumbers are equipped to handle a wide range of plumbing services, from routine maintenance to complex installations and emergency repairs. Here’s a closer look at what we offer:

Emergency Plumbing Services – Plumbing emergencies don’t wait for convenient times. Our emergency plumber services are available 24/7, ensuring that when you need an emergency plumber near you, we’re ready to respond.
Water Heater Repair and Installation – Durham’s chilly winters make a reliable water heater essential. We provide prompt water heater repair and expert installation services to keep your hot water supply steady.
Drain Cleaning Services – If you’re searching for “drain cleaning near me” or need reliable drain cleaning services in Durham, we’re here to help. Our team uses the latest tools and techniques to keep your drains clear, preventing clogs and protecting your plumbing system.
Pipe Repair and Replacement – From leaky pipes to full repiping, our skilled team can resolve any pipe issues, keeping your home safe from water damage.
Bathroom and Kitchen Plumbing – Our plumbers near you are ready to install and upgrade fixtures, sinks, and more in your bathroom and kitchen, enhancing your home’s functionality and appeal.

Why Choose Benjamin Franklin Plumbing® of Chapel Hill and South Durham?

We know that Durham residents have options when it comes to plumbing services, and we strive to be the trusted choice through our dedication to quality, transparency, and community. Here’s what sets us apart:

On-Time Guarantee – We value your time and back that up with our “If There’s Any Delay, It’s You We Pay!®” promise.
Straightforward Pricing – No hidden fees or surprises—our pricing is clear and upfront, so you know what to expect before any work begins.
Skilled, Background-Checked Plumbers – Each member of our team undergoes thorough training and background checks, ensuring you receive dependable, professional service.
Durham-Focused Service – We’re not only familiar with Durham’s homes and infrastructure but are also committed to giving back to the community.
Emergency Availability – Plumbing issues don’t stick to business hours, and neither do we. Count on us 24/7 for urgent plumbing needs.

With our team, you can expect top-tier service from plumbers who genuinely care about your comfort and satisfaction. We’re committed to being more than just a plumbing company—we’re your partners in maintaining a safe, functional, and comfortable home in Durham.

Punctuality You Can Count On

At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, we understand that your time is valuable. That’s why we’re committed to providing punctual, reliable service every time. Our “If There’s Any Delay, It’s You We Pay!®” guarantee underscores our dedication to timeliness, ensuring that when you schedule an appointment with us, you can trust we’ll be there exactly when promised. With our team, punctuality isn’t just a promise—it’s a standard. You can depend on us to keep your day running smoothly, from start to finish.

Schedule Your Durham Plumbing Service Today

Whether it’s a planned installation or an urgent repair, Benjamin Franklin Plumbing® of Chapel Hill and South Durham is here to help. Give us a call today to schedule an appointment or to learn more about how we can assist you. Let us show you why we’re Durham’s go-to plumbing experts!

Learn more about our Chapel Hill and South Durham-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

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Customer Reviews

4.82 (109519 reviews)

Heidi S.

Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!

Ronald Chappell

I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers

Jeanne Lafoe

Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!

Berry C

We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!

Synnamon Smith

They were wonderful! And patient. They walked me through everything that they were doing and gave me a great price. Thank you Benjamin Franklin Plumbing!

Myra Franklin

We were very satisfied with the quick response in regards to having our water heater replaced. We spoke with a representative on Saturday and they were here Monday morning.Their efficiency, knowledge, and professionalism were top-notch! Would highly recommend their services. Thank you!

Leah Hargrove

John came and was very knowledgeable about my situation. He explained everything to me thoroughly and explained what was the best option for situation. I really appreciate the timely manner and he's professionalism. We'll definitely use again. For any other plumbing needs.

Hannah S

Benjamin Franklin Plumbing did an excellent job installing my garbage disposal. They were the first company to get back to me when I was requesting a quote. They gave me a quote over the phone, and their prices were straightforward and extremely reasonable. Jacob Morris did a great job. He was fast, cleaned up everything, and even provided some helpful information for future garbage disposal purchases. I highly recommend this company and only wish I had found them sooner.

Marlisse Quijada

I called a month ago for an issue, they came out gave a free estimate and gave advice to try and repair on own. They checked on us to make sure we didn't have any more issues. We called them back out due to the same issue, they came out again and David provided excellent service. I was expecting an astronomical bill but they were so affordable I will definitely be using them in the future for any of our plumbing issues!!!

Ian G

I had a pretty major plumbing issues throughout the whole house. It was due to really poor plumbing work done by the previous owners of the house and it just kept causing more and more issues until we had a catastrophic break and standing water in the crawl space. I was able to get Evan out the same day I called and he fearlessly got in the crawl space and investigated the issues. Turns out we needed our entire plumbing repiped due to leaks and properly set up to promote better drainage I had great service from the whole team that came out include Shawn and Mitchell. Mitchell went above and beyond to explain everything and make our lives easier while we were dealing with a repair that needed several days to repair. Ill be contacting this company forst for any future plumbing needs. I'll tell you that for free.

Plumbing FAQs

What routine maintenance should I be doing for my Durham water heater?

To keep your water heater running smoothly in Durham, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Durham plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Durham home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Durham to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Durham?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Durham property?

For most homes in Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Durham?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Durham home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Durham home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Durham homes?

Older homes in Durham often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Durham?

To get your plumbing ready for winter in Durham, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Durham?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.