Named Forbes' Top Ranked Plumbing Company of 2024!
Welcome to Benjamin Franklin Plumbing® of Chapel Hill and South Durham, your trusted source for plumbing services near you in the vibrant city of Durham, NC. Known for its historic landmarks, renowned universities like Duke University, and the lively American Tobacco District, Durham is a community built on tradition, innovation, and resilience. As part of this community, we understand the unique needs of Durham residents and businesses, and we’re dedicated to providing plumbing solutions that keep your homes and workplaces running smoothly. Whether you're in the heart of downtown or on the scenic outskirts, our team is here to deliver reliable, top-quality plumbing services that reflect the spirit of Durham.
Our expert plumbers are equipped to handle a wide range of plumbing services, from routine maintenance to complex installations and emergency repairs. Here’s a closer look at what we offer:
Emergency Plumbing Services – Plumbing emergencies don’t wait for convenient times. Our emergency plumber services are available 24/7, ensuring that when you need an emergency plumber near you, we’re ready to respond.
Water Heater Repair and Installation – Durham’s chilly winters make a reliable water heater essential. We provide prompt water heater repair and expert installation services to keep your hot water supply steady.
Drain Cleaning Services – If you’re searching for “drain cleaning near me” or need reliable drain cleaning services in Durham, we’re here to help. Our team uses the latest tools and techniques to keep your drains clear, preventing clogs and protecting your plumbing system.
Pipe Repair and Replacement – From leaky pipes to full repiping, our skilled team can resolve any pipe issues, keeping your home safe from water damage.
Bathroom and Kitchen Plumbing – Our plumbers near you are ready to install and upgrade fixtures, sinks, and more in your bathroom and kitchen, enhancing your home’s functionality and appeal.
We know that Durham residents have options when it comes to plumbing services, and we strive to be the trusted choice through our dedication to quality, transparency, and community. Here’s what sets us apart:
On-Time Guarantee – We value your time and back that up with our “If There’s Any Delay, It’s You We Pay!®” promise.
Straightforward Pricing – No hidden fees or surprises—our pricing is clear and upfront, so you know what to expect before any work begins.
Skilled, Background-Checked Plumbers – Each member of our team undergoes thorough training and background checks, ensuring you receive dependable, professional service.
Durham-Focused Service – We’re not only familiar with Durham’s homes and infrastructure but are also committed to giving back to the community.
Emergency Availability – Plumbing issues don’t stick to business hours, and neither do we. Count on us 24/7 for urgent plumbing needs.
With our team, you can expect top-tier service from plumbers who genuinely care about your comfort and satisfaction. We’re committed to being more than just a plumbing company—we’re your partners in maintaining a safe, functional, and comfortable home in Durham.
At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, we understand that your time is valuable. That’s why we’re committed to providing punctual, reliable service every time. Our “If There’s Any Delay, It’s You We Pay!®” guarantee underscores our dedication to timeliness, ensuring that when you schedule an appointment with us, you can trust we’ll be there exactly when promised. With our team, punctuality isn’t just a promise—it’s a standard. You can depend on us to keep your day running smoothly, from start to finish.
Whether it’s a planned installation or an urgent repair, Benjamin Franklin Plumbing® of Chapel Hill and South Durham is here to help. Give us a call today to schedule an appointment or to learn more about how we can assist you. Let us show you why we’re Durham’s go-to plumbing experts!
Learn more about our Chapel Hill and South Durham-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Joe Crisci
AJ was on time, friendly and knowledgeable about the problem. He explained everything to me and gave me three quotes. And he was patient and allowed me to choose which plan to go with. Thus company has been great for me and I highly recommend them. Most of all, I called them after 100 pm. The lady told me that she could have a plumber to me between 200 pm and 600 pm. He did arrive early and took less time than he told me it would take.
TaNiyah Allen
Very pleased with the work that was done at my home. We encountered many issues that needed to be fixed and we were greeted by some amazing people! Mr.Eric installed our new water heater and he answered every question and concern and put our minds at ease . Ryder and Jourdan are helping us with our plumbing issue and they’ve done the exact same aswell! I’m very comfortable saying that I will be handling all repairs for a lifetime with this company. Not just because of the work that was done but it’s because I know they have these 3 wonderful people working for them!! They’ve made our life so much easier in a tough home owning time. This is a trust worthy company and their workers are amazing!!!! If you ever have any issues at home or business I personally recommend these 3 people to come out and do the service for you ! Thanks Eric, Ryder, and Jourdan !!!
Janet Witkowski
We woke up early this morning to below zero temperatures and the sound of rushing water and flooding on our first floor and basement. Josh from Benjamin Franklin Plumbing arrived on time as promised, located and replaced a cracked pipe so that we were able to turn our water back on within two hours. Josh is a very personable young man who knows his stuff. He also recommended a restoration company to remove and replace our wet plaster. We are very appreciative of his great work on this bitterly cold day.
Nora Schallenberger
I called One Air Heating for a second opinion on my furnace drama. I have battling it since the first of December with another company. First off the second opinion was free! I did not know that! How Wonderful for this old lady! Cody came out same day....what a great guy and very knowledgeable of my furnace unit. After explaining my troubles, and he listened to all of them, he looked at the thermostat and the the unit. Turned out I need a control board, which of course, is back ordered. So.....he did a temporary fix, and checked to see if they had any boards at all for the unit in case the fix doesn't hold. Found an old board, but have decided to wait if the temporary fails. He came out on the 21st and as of the 24th, its still working. He even gave me his number and said if any problems give him a call. He even texted on friday to check in. Great Service for sure, I'm glad I called their number for the second opinion. Thanks so much Cody!
Jacob Kissiah
Excellent service. My water heater started pouring water. So i started calling around to find a plumber that would come and fix it same day. After 10 calls around i found Benjamin Franklin. They sent someone within the hour and before day was done i had a brand new water heater and my house was brought up to code! Thank you Ronnie, David and Jay. Extremely professional and tidy!
Judy Eaton
Ryan was very competent and thorough. Although all I really wanted was my toilet to work again he made some very good observations throughout my house of things needing work. He presented pros and cons and didn't feel overly pressured to do anything. His work was done right away and he left no mess. I will definitely call him in the future.
Gale Scott
Very personable, timely, got the job done quickly, explained everything he was doing, gave recommendations for keeping our pipes from freezing. Liked him a lot.
MaryGrace
This is the 2nd time Brandon has come out to assist with things we just needed a professional for. He is straight forward and very Honest. We will have him back! There are plenty of projects that need to be tackled. Hopefully he will bring Parker back too!
Gloria Etters
Initially called for a sewage smell in my house that’s been going on for a long time and getting worse. During technician’s assessment he determined that our pipes were not in code and needed to be replaced. He was a hard worker and stayed on task. He did find the source of the smell and fixed it.The job took 2 days plus a 3rd day to come back to fix some of his work after inspected by his supervisor. During that visit one of the fixes unfortunately caused a gap in the tub as seen in attached picture. I’m giving a 4 star because he usually came 1.5 hours or more after the time he told us he would come. One day he didn’t come at all or call. Again, our problem was fixed and he took care of an extra request, but dependability was lacking.
Akeya
I had a great experience with Benjamin Franklin Plumbing! From start to finish, they were extremely professional, knowledgeable, and helpful. They kept me updated every step of the way and even provided clear before-and-after pictures, which I really appreciated. They did an excellent job installing handwashing sinks and a sink for my warming kitchen, and everything was completed with care and attention to detail. I want to give a special shout-out to Tyler and Jenna — they were absolutely amazing, patient, and informative. I also met the manager once (I’m so sorry I forgot your name!), but you were great as well. The whole team truly went above and beyond. What stood out the most is that they took the time to look up the plumbing codes for my childcare center, explained everything clearly, and educated me on the correct equipment that should be used and what should stay to remain compliant. That level of care and knowledge gave me so much peace of mind. Highly recommend them if you’re looking for a trustworthy, communicative, and knowledgeable plumbing company. You guys are great — thank you again!
To keep your water heater running smoothly in Durham, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Durham home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Durham to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Durham home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Durham often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Durham, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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