Durham’s Reliable Plumbing Experts

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4.62 (103018 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Welcome to Benjamin Franklin Plumbing® of Chapel Hill and South Durham, your trusted source for plumbing services near you in the vibrant city of Durham, NC. Known for its historic landmarks, renowned universities like Duke University, and the lively American Tobacco District, Durham is a community built on tradition, innovation, and resilience. As part of this community, we understand the unique needs of Durham residents and businesses, and we’re dedicated to providing plumbing solutions that keep your homes and workplaces running smoothly. Whether you're in the heart of downtown or on the scenic outskirts, our team is here to deliver reliable, top-quality plumbing services that reflect the spirit of Durham.

Plumbing Services for Durham, NC

Our expert plumbers are equipped to handle a wide range of plumbing services, from routine maintenance to complex installations and emergency repairs. Here’s a closer look at what we offer:

Emergency Plumbing Services – Plumbing emergencies don’t wait for convenient times. Our emergency plumber services are available 24/7, ensuring that when you need an emergency plumber near you, we’re ready to respond.
Water Heater Repair and Installation – Durham’s chilly winters make a reliable water heater essential. We provide prompt water heater repair and expert installation services to keep your hot water supply steady.
Drain Cleaning Services – If you’re searching for “drain cleaning near me” or need reliable drain cleaning services in Durham, we’re here to help. Our team uses the latest tools and techniques to keep your drains clear, preventing clogs and protecting your plumbing system.
Pipe Repair and Replacement – From leaky pipes to full repiping, our skilled team can resolve any pipe issues, keeping your home safe from water damage.
Bathroom and Kitchen Plumbing – Our plumbers near you are ready to install and upgrade fixtures, sinks, and more in your bathroom and kitchen, enhancing your home’s functionality and appeal.

Why Choose Benjamin Franklin Plumbing® of Chapel Hill and South Durham?

We know that Durham residents have options when it comes to plumbing services, and we strive to be the trusted choice through our dedication to quality, transparency, and community. Here’s what sets us apart:

On-Time Guarantee – We value your time and back that up with our “If There’s Any Delay, It’s You We Pay!®” promise.
Straightforward Pricing – No hidden fees or surprises—our pricing is clear and upfront, so you know what to expect before any work begins.
Skilled, Background-Checked Plumbers – Each member of our team undergoes thorough training and background checks, ensuring you receive dependable, professional service.
Durham-Focused Service – We’re not only familiar with Durham’s homes and infrastructure but are also committed to giving back to the community.
Emergency Availability – Plumbing issues don’t stick to business hours, and neither do we. Count on us 24/7 for urgent plumbing needs.

With our team, you can expect top-tier service from plumbers who genuinely care about your comfort and satisfaction. We’re committed to being more than just a plumbing company—we’re your partners in maintaining a safe, functional, and comfortable home in Durham.

Punctuality You Can Count On

At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, we understand that your time is valuable. That’s why we’re committed to providing punctual, reliable service every time. Our “If There’s Any Delay, It’s You We Pay!®” guarantee underscores our dedication to timeliness, ensuring that when you schedule an appointment with us, you can trust we’ll be there exactly when promised. With our team, punctuality isn’t just a promise—it’s a standard. You can depend on us to keep your day running smoothly, from start to finish.

Schedule Your Durham Plumbing Service Today

Whether it’s a planned installation or an urgent repair, Benjamin Franklin Plumbing® of Chapel Hill and South Durham is here to help. Give us a call today to schedule an appointment or to learn more about how we can assist you. Let us show you why we’re Durham’s go-to plumbing experts!

Learn more about our Chapel Hill and South Durham-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

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Customer Reviews

4.62 (103018 reviews)

Alex Mills

We contacted Benjamin Franklin Plumbing because we had a leak we couldn’t locate. Joe P. was the technician/plumber who came out, and he was absolutely exceptional from start to finish. He called ahead to say he was on his way and showed up right when he said, which was very appreciated. Joe thoroughly inspected every possible source until he found the issue. He clearly explained what he was checking, how he identified the problem, and what our options were to fix it. He was professional, friendly, and went above and beyond to make sure we were satisfied after the repair. We’ll be requesting Joe specifically for any future plumbing needs. He truly represents outstanding service.

Cristin Hamilton-Morris

Technician Matthew was amazing. He was very friendly and explained everything he was doing. The job ended up being more than what he came out to do and he stayed to finish everything that needed to be done. I definitely would recommend this company to friends and family

Kelly Day

Excellent Service! Benjamin Franklin Plumbing was fantastic! They arrived the same day, right on time, and were incredibly helpful and knowledgeable. Matt took the time to explain everything clearly and went above and beyond to find solutions that worked best for me. I truly appreciated their professionalism and attention to detail. I’ll definitely be using their services from now on!

Deborah Winslow

Excellent service. Friendly and very professional. I had two jobs done. In both cases Mathew diagnosed the problem in minutes, ordered the part that was needed, and set up another appointment. Then Armando returned to get the job done. Both technicians were knowledgeable and efficient, and the communication between the members of the whole team is amazing.

Heather Evans

Joe and Anthony were AMAZING. Had me up and running in two days. Im so glad that I called BF Plumbing. Couldn't be more happy with the quality, promptness and friendliness of these guys. Thank you!

John Orosch

Excellent job by Jeff today installing our new kitchen sink. Very knowledgable and professional.

So Phenomenal

Mr. James, Trey, & Luke were the BEST TEAM to come out and fix our plumbing problems. We have called other plumbers before but always ended up back at square one. With this teams knowledge and expertise they were able fix the underlying issues!!! We are beyond grateful & feel a relief of being well taken care of.. HIGHLY RECOMMEND THIS COMPANY!!!!!

LaGA

Gene came out to give me an estimate on my water leak. He took his time to explain everything to me. I felt he was genuine and transparent. Great customer service. Thanks Gene!

Elise Napier

Zack was very capable and professional. He is licensed and very knowledgeable. We had several leaks and he was able to diagnose them all, gave us a quote, and made an appointment to come back and fix them. The work he did was quick, well done, and tidy. He laid down drop cloths to make sure our floor stayed nice, and wiped down each area so the work looked nice when he was done. He was kind and explained everything that needed to be done. I was very comfortable having him in our home and very happy with the work.

Ryan Emmons

Had a very large job to do as our sewer lines were collapsed to the main sewer system and because it went under two trees, a fence, a tree fort, and two power lines... our only option was to wrench a new pipe through the old one. Ryder ( the tech who came to do the quote) was quick and early as well as very polite. Everyone who worked on our disconnect plumbing line was very polite and even when problems arose they diligently worked to correct them They even worked after hours to finish the job so it would be done before the rain came. If I knew their names I could list everyone as being very helpful.... the two who worked late were Nate and Gibson and they even went above and beyond their work. I would highly recommend this company based on my experience

Plumbing FAQs

What routine maintenance should I be doing for my Chapel Hill and South Durham water heater?

To keep your water heater running smoothly in Chapel Hill and South Durham, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Chapel Hill and South Durham plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Chapel Hill and South Durham home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Chapel Hill and South Durham to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Chapel Hill and South Durham?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Chapel Hill and South Durham property?

For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Chapel Hill and South Durham?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my locationName home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your locationName home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older locationName homes?

Older homes in locationName often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in locationName?

To get your plumbing ready for winter in locationName, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in locationName?

Signs of a damaged sewer line in your GA home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.