Named Forbes' Top Ranked Plumbing Company of 2024!
When plumbing problems strike your home, you need a team that responds quickly and gets the job done right. Benjamin Franklin Plumbing® of Andover provides comprehensive plumbing solutions throughout Chaplin, CT, backed by our punctuality guarantee and 100% satisfaction promise. Our licensed plumbers understand the unique needs of homes in this historic community and deliver reliable service that brings you peace of mind.
As a trusted local plumbing company in Chaplin, we handle every type of plumbing challenge throughout the area. Our skilled plumbers offer complete solutions for your home's comfort and safety:

Benjamin Franklin Plumbing Andover offers round-the-clock emergency plumbing services to resolve issues quickly. Whether you're dealing with a burst pipe, sewer backup or sudden water heater failure, our Chaplin plumbing contractors respond quickly to minimize damage and restore your home's comfort.
We arrive prepared with the tools and parts needed to resolve most issues on the first visit, saving you time and hassle.
As a locally owned and operated plumbing company in Chaplin, we're invested in the community we serve. Our licensed and insured plumbers bring years of experience working in homes throughout northeastern Connecticut, including properties in the Chaplin Historic District, where careful attention to older plumbing systems is essential.
We combine this local expertise with Benjamin Franklin Plumbing's national reputation. Our two- to three-year warranty exceeds the industry standard, and we offer financing options to make quality plumbing services accessible when you need them. Most importantly, we treat your home with the same respect we'd show our own, arriving on time and cleaning up thoroughly after every job.
Check out the answers to questions we frequently receive.
We dispatch emergency plumbers to Chaplin within hours of your call, depending on current service demand and weather conditions. Our 24/7 availability means you'll always reach a live person ready to help, not an answering machine.
Absolutely. Our plumbing experts have extensive experience working with both historic and modern homes. We understand the unique challenges of older plumbing systems and use techniques that preserve your home's character while ensuring reliable performance.

Don't let plumbing problems disrupt your daily routine. Contact Benjamin Franklin Plumbing Andover today for dependable plumbing services in Chaplin. Call 860-764-3018 or book an appointment online to experience the difference that professional, courteous service makes.
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Marsha Dennis
Technician was on time and professional. Juan explained what he was going to do and what would have to be done if the first procedure did not work. He also stated the price up front. He worked quickly and efficiently. The company sends texts to keep you updated and includes the picture of the tech. Reasonable for a Saturday.
Gary Stoe
David with Benjamin Franklin Plumbing did an outstanding job fixing a sink leak at one of our renovation properties. He was professional, efficient, and clearly knew exactly what he was doing. The repair was done right the first time, which is critical when we’re on a tight timeline preparing a home for market. At Rapid Close Realty, we work with a lot of trades during our fix-and-flip and cash-offer projects, and David absolutely delivered. Highly recommend Benjamin Franklin Plumbing and will definitely use them again on future properties.
Kevin Rowell
A.J. (Andrew) with Benjamin Franklin conducted a thorough, professional inspection of the plumbing for a home we are buying in Siloam Springs. He provided a comprehensive, understandable explanation of the entire plumbing system from faucets to sewage and gave us a clear analysis of items needing immediate attention, those that can wait, and those that were functioning well. He followed up with a thorough cost analysis and timeline for repairs. A.J. was extremely courteous, trustworthy, and respectful throughout the entire time. He was very patient in answering all of our questions. We did not hesitate to contract with Benjamin Franklin to make the repairs as suggested. Definitely call them!
William Watkins
Juan was awesome. Very professional. Very polite. Very knowledgeable. He laid everything out very simply so even I could understand it. I needed a valve replaced. He showed me the cost and the cost of putting a new one in. Gave me plenty of options. It was also a good price. Very happy. Glad I went with Benjamin Franklin. I really didn't know and kind of picked at random.
Amy Kernan
Alie Joseph did an excellent job fixing my toilet. He was thorough, showed me what was wrong, and even cleaned up after himself! I have already planned future jobs with him. My Papaw built this house in 1979. He always used Benjamin Franklin for his plumbing jobs. He said they were the best and they came back and proved it today. Everyone at the company was excellent. The lady who called me to schedule last night was so friendly. The lady who called me this morning was kind, and Alie was very friendly and kind. He was so knowledgeable about all aspects of home plumbing.
Kelly
Israel Romero is very friendly and knowledgeable. We had our water heater replaced and he did a great job! I highly recommend Israel and Benjamin Franklin Plumbing!
dekota goode
I received great service. From speaking to someone with setting up appointments to my service tech fixing my issue and keeping me informed of the process step by step. Mat was great!
Mary Klingelberger
Jarred, master plumber, was a bled to gix our broken toilet valve and toilet in record time. He was available on short notice. Very professional and courteous. I would highly recommend this plumber.
Lee Ann Hoffman
I had blocked pipes that I was unable to clear. My plumber thoroughly investigated the issue and determined that I had roots growing into the pipes causing blockage. He kept me informed during his investigation, provided me with pictures and clearly explained both what repairs were needed and what my options were. He gave me three prices / options to resolve the issue and there was no “hard sell” at any time. This is a bigger repair than I had hoped for, but I believe I am being treated fairly.
Ariana Martinez
Phenomenal First Experience with Benjamin Franklin Plumbing. The lovely lady in the office was so patient and accommodating for me with my work schedule and some issues that were discovered prior. The tech arrived on time. Was friendly and thorough. He explained everything to us, what was needed, etc. and gave us options. Great experience.
To keep your water heater running smoothly in Chaplin, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Chaplin home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Chaplin to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Chaplin, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Chaplin, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Chaplin home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Chaplin often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Chaplin, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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