Your Trusted Plumbing Company in Chapel Hill, NC

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4.62 (103018 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Welcome to Benjamin Franklin Plumbing® of Chapel Hill and South Durham, where we’re dedicated to serving the Chapel Hill community with dependable, high-quality plumbing services. Known for its vibrant atmosphere, academic excellence at the University of North Carolina, and bustling Franklin Street, Chapel Hill is a unique place we’re proud to call home. Our team understands the specific plumbing needs here, from historic homes near campus to modern developments in Southern Village. When you choose us, you’re getting a plumbing company that truly values the Chapel Hill community as much as you do.

Comprehensive Plumbing Services in Chapel Hill, NC

We provide a full range of plumbing services, designed to keep your home’s plumbing system running smoothly. Our plumbers offer services such as:

Drain Cleaning Services – Whether you’re searching for drain cleaning or need a stubborn clog cleared, we provide efficient solutions to keep your drains flowing.
Water Heater Repair & Installation – Reliable repair and installation services for both traditional and tankless water heaters.
Emergency Plumber Near You – Available 24/7, we’re the emergency plumber to call when unexpected issues arise.
Leak Detection & Repair – We use advanced technology to identify and fix leaks quickly.
Pipe Repair & Replacement – Addressing pipe issues to restore safe and effective water flow.
Water Filtration Services – Customized systems to improve your water quality for better health and taste.

Dealing with an urgent issue or planning a plumbing upgrade? Our licensed plumbers have the experience and expertise needed to handle the job efficiently.

Why Choose Our Chapel Hill Plumbing Company Over Competitors?

At Benjamin Franklin Plumbing®, we’re not just another plumbing company. Here’s what makes us different:

On-Time Guarantee – We value your time, which is why we promise to arrive on schedule. If we’re late, we’ll pay you $5 for every minute, up to $300.
Experienced, Highly Trained Professionals – Our plumbers are licensed, insured, and undergo regular training to stay updated on the latest industry standards.
Locally Owned & Operated – As proud members of the Chapel Hill community, we offer friendly, local service tailored to your needs.
Transparent Pricing – With our upfront pricing, you’ll know exactly what you’re paying for with no hidden fees or surprises.
Quality Workmanship – We use only high-quality parts and back our work with industry-leading warranties.

Commitment to Customer Satisfaction

At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, your satisfaction is our top priority. We believe that exceptional service goes beyond just fixing plumbing issues—it’s about creating a positive experience for every customer. Our dedicated team listens to your concerns, provides clear communication throughout the process, and works diligently to ensure that your needs are met. We take pride in our high customer satisfaction ratings, and we’re committed to delivering results that not only meet but exceed your expectations. With us, you can trust that your home is in capable hands, and we won’t rest until you’re completely happy with our work.

Schedule Your Plumbing Service Today!

If you’re looking for a plumbing company that understands Chapel Hill and delivers dependable, high-quality service, call Benjamin Franklin Plumbing® of Chapel Hill and South Durham. Whether you’re near UNC’s campus or in the beautiful neighborhoods around Morgan Creek, we’re here to help. Contact us to schedule an appointment or learn more about our special offers for Chapel Hill residents.

Learn more about our Chapel Hill and South Durham-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.62 (103018 reviews)

Alex Mills

We contacted Benjamin Franklin Plumbing because we had a leak we couldn’t locate. Joe P. was the technician/plumber who came out, and he was absolutely exceptional from start to finish. He called ahead to say he was on his way and showed up right when he said, which was very appreciated. Joe thoroughly inspected every possible source until he found the issue. He clearly explained what he was checking, how he identified the problem, and what our options were to fix it. He was professional, friendly, and went above and beyond to make sure we were satisfied after the repair. We’ll be requesting Joe specifically for any future plumbing needs. He truly represents outstanding service.

Cristin Hamilton-Morris

Technician Matthew was amazing. He was very friendly and explained everything he was doing. The job ended up being more than what he came out to do and he stayed to finish everything that needed to be done. I definitely would recommend this company to friends and family

Kelly Day

Excellent Service! Benjamin Franklin Plumbing was fantastic! They arrived the same day, right on time, and were incredibly helpful and knowledgeable. Matt took the time to explain everything clearly and went above and beyond to find solutions that worked best for me. I truly appreciated their professionalism and attention to detail. I’ll definitely be using their services from now on!

Deborah Winslow

Excellent service. Friendly and very professional. I had two jobs done. In both cases Mathew diagnosed the problem in minutes, ordered the part that was needed, and set up another appointment. Then Armando returned to get the job done. Both technicians were knowledgeable and efficient, and the communication between the members of the whole team is amazing.

Heather Evans

Joe and Anthony were AMAZING. Had me up and running in two days. Im so glad that I called BF Plumbing. Couldn't be more happy with the quality, promptness and friendliness of these guys. Thank you!

John Orosch

Excellent job by Jeff today installing our new kitchen sink. Very knowledgable and professional.

So Phenomenal

Mr. James, Trey, & Luke were the BEST TEAM to come out and fix our plumbing problems. We have called other plumbers before but always ended up back at square one. With this teams knowledge and expertise they were able fix the underlying issues!!! We are beyond grateful & feel a relief of being well taken care of.. HIGHLY RECOMMEND THIS COMPANY!!!!!

LaGA

Gene came out to give me an estimate on my water leak. He took his time to explain everything to me. I felt he was genuine and transparent. Great customer service. Thanks Gene!

Elise Napier

Zack was very capable and professional. He is licensed and very knowledgeable. We had several leaks and he was able to diagnose them all, gave us a quote, and made an appointment to come back and fix them. The work he did was quick, well done, and tidy. He laid down drop cloths to make sure our floor stayed nice, and wiped down each area so the work looked nice when he was done. He was kind and explained everything that needed to be done. I was very comfortable having him in our home and very happy with the work.

Ryan Emmons

Had a very large job to do as our sewer lines were collapsed to the main sewer system and because it went under two trees, a fence, a tree fort, and two power lines... our only option was to wrench a new pipe through the old one. Ryder ( the tech who came to do the quote) was quick and early as well as very polite. Everyone who worked on our disconnect plumbing line was very polite and even when problems arose they diligently worked to correct them They even worked after hours to finish the job so it would be done before the rain came. If I knew their names I could list everyone as being very helpful.... the two who worked late were Nate and Gibson and they even went above and beyond their work. I would highly recommend this company based on my experience

Plumbing FAQs

What routine maintenance should I be doing for my Chapel Hill and South Durham water heater?

To keep your water heater running smoothly in Chapel Hill and South Durham, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Chapel Hill and South Durham plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Chapel Hill and South Durham home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Chapel Hill and South Durham to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Chapel Hill and South Durham?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Chapel Hill and South Durham property?

For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Chapel Hill and South Durham?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my locationName home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your locationName home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older locationName homes?

Older homes in locationName often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in locationName?

To get your plumbing ready for winter in locationName, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in locationName?

Signs of a damaged sewer line in your GA home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.