Your Trusted Plumbing Company in Chapel Hill, NC

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4.82 (110138 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Welcome to Benjamin Franklin Plumbing® of Chapel Hill and South Durham, where we’re dedicated to serving the Chapel Hill community with dependable, high-quality plumbing services. Known for its vibrant atmosphere, academic excellence at the University of North Carolina, and bustling Franklin Street, Chapel Hill is a unique place we’re proud to call home. Our team understands the specific plumbing needs here, from historic homes near campus to modern developments in Southern Village. When you choose us, you’re getting a plumbing company that truly values the Chapel Hill community as much as you do.

Comprehensive Plumbing Services in Chapel Hill, NC

We provide a full range of plumbing services, designed to keep your home’s plumbing system running smoothly. Our plumbers offer services such as:

Drain Cleaning Services – Whether you’re searching for drain cleaning or need a stubborn clog cleared, we provide efficient solutions to keep your drains flowing.
Water Heater Repair & Installation – Reliable repair and installation services for both traditional and tankless water heaters.
Emergency Plumber Near You – Available 24/7, we’re the emergency plumber to call when unexpected issues arise.
Leak Detection & Repair – We use advanced technology to identify and fix leaks quickly.
Pipe Repair & Replacement – Addressing pipe issues to restore safe and effective water flow.
Water Filtration Services – Customized systems to improve your water quality for better health and taste.

Dealing with an urgent issue or planning a plumbing upgrade? Our licensed plumbers have the experience and expertise needed to handle the job efficiently.

Why Choose Our Chapel Hill Plumbing Company Over Competitors?

At Benjamin Franklin Plumbing®, we’re not just another plumbing company. Here’s what makes us different:

On-Time Guarantee – We value your time, which is why we promise to arrive on schedule. If we’re late, we’ll pay you $5 for every minute, up to $300.
Experienced, Highly Trained Professionals – Our plumbers are licensed, insured, and undergo regular training to stay updated on the latest industry standards.
Locally Owned & Operated – As proud members of the Chapel Hill community, we offer friendly, local service tailored to your needs.
Transparent Pricing – With our upfront pricing, you’ll know exactly what you’re paying for with no hidden fees or surprises.
Quality Workmanship – We use only high-quality parts and back our work with industry-leading warranties.

Commitment to Customer Satisfaction

At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, your satisfaction is our top priority. We believe that exceptional service goes beyond just fixing plumbing issues—it’s about creating a positive experience for every customer. Our dedicated team listens to your concerns, provides clear communication throughout the process, and works diligently to ensure that your needs are met. We take pride in our high customer satisfaction ratings, and we’re committed to delivering results that not only meet but exceed your expectations. With us, you can trust that your home is in capable hands, and we won’t rest until you’re completely happy with our work.

Schedule Your Plumbing Service Today!

If you’re looking for a plumbing company that understands Chapel Hill and delivers dependable, high-quality service, call Benjamin Franklin Plumbing® of Chapel Hill and South Durham. Whether you’re near UNC’s campus or in the beautiful neighborhoods around Morgan Creek, we’re here to help. Contact us to schedule an appointment or learn more about our special offers for Chapel Hill residents.

Learn more about our Chapel Hill and South Durham-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (110138 reviews)

Lisa Lewandowski

Anthony was wonderful. Very knowledgeable and careful when working so as to not make a mess. He made sure we were happy with his work before leaving. We will definitely request him again if we have any further issues

John Wilkening

Fast and friendly service. Victor was easy to work with. He was professional and honest. He came on a Saturday which was appreciated. 10 out of would definitely recommend!

Tina Huff

We scheduled an appointment online on the Friday after Thanksgiving and received a call back right away. The representative explained the cost for a last‑minute Friday visit, but we decided to book for Monday instead. She also provided suggestions in the meantime concerning the leak. On Monday, the team arrived during the timeframe discussed with my husband which was around 10am, inspected the house, and explained their plan before starting the work. They replaced all of our copper pipes and had everything completed by 5 p.m. Before leaving, they carefully inspected their work, checked all the water lines, and made sure everything was functioning. The communication was clear, the work was thorough, and the professionalism great. Overall, we’re very satisfied with the service and would recommend them to anyone needing plumbing work done.

Brian Eldridge

Great job from Steve. He is very professional. Came out on a Saturday to install our kitchen faucet that suddenly fell apart. Thanks For the quality service

Anna Pieper

Great company and service!!!!. We started having trouble with our hot water- we inherited this tankless water heater- and it took some time for us to diagnose the problem. However, once we got in touch with Benjamin Franklin plumbing, they were phenomenal. Great communication, super quick response time, And they come service on the weekends! Brock was professional, kind and super helpful! He diagnosed the problem and ran through several options, before helping us navigate and make a plan. Matt was also great, he was professional, communicative, friendly and efficient. Both gentlemen resolved what could have been a much bigger problem with ease and efficiency. 10/10 would recommend to anyone

Rose Guzman

Thank you, for coming on out and helping me with this issue. I have been having issues with my property management on handling this and it has created some problems with my COPD. U came out same day and started to get the job done one that same day. I truly am grateful and will recommend you to everyone I know with any plumbing issues One happy customer

Nathan P

Overall I think Matt and Daunte did a great job. They were friendly and got everything setup in quick order. My only complaint was about the price of the job. They informed of the price when they were here and were upfront about it but I do think the company over charges for the a fairly simple project. Which is not the employees fault.

Malinda Cayton

I cannot say enough positive things about Chris Austin resolving our plumbing issue of low water pressure in our townhouse. He arrived on time, quickly identified the problem part, explained what needed to be done, accomplished the task, and problem solved. It was like pressing the easy button, and I will definitely be calling again for any future plumbing issues. Thank you Chris and Benjamin Franklin Plumbing of Raleigh for fair pricing and excellent service!

A AL

Five stars for Benjamin Franklin Plumbing. Their team provided prompt, reliable service, and the heating repair was completed with exceptional professionalism. I am highly satisfied and would confidently recommend their services👍

Erin Petricca

Matthew Tacia was here today and did excellent work, as always. I’m so happy to have this company as our go to plumbing company. It is not always easy to find companies you can trust and do high quality work. Matthew did a thorough cleaning of our sump pump, and fixed some pipe work for us. I’m glad he was here, because he also found a leak I hadn’t noticed until he pointed it out. He also cleaned out a drain we needed taken care of. I can always count on everything being cleaned up after the work is done as well. We recommended this company to friends of ours from church, and they were also very happy with Josh, who did the work for them.

Plumbing FAQs

What routine maintenance should I be doing for my Chapel Hill water heater?

To keep your water heater running smoothly in Chapel Hill, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Chapel Hill plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Chapel Hill home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Chapel Hill to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Chapel Hill?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Chapel Hill property?

For most homes in Chapel Hill, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Chapel Hill, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Chapel Hill?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Chapel Hill home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Chapel Hill home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Chapel Hill homes?

Older homes in Chapel Hill often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Chapel Hill?

To get your plumbing ready for winter in Chapel Hill, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Chapel Hill?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.