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Ballantyne is more than just a beautiful, thriving area that is home to some of the largest companies in the country. It’s home to a lot of hard-working people who don’t have time for plumbing problems. If you ever experience a plumbing emergency or any other issue, the experts with Benjamin Franklin Plumbing® of Charlotte will be ready to help.
A leaking water heater, a clogged drain or any other issue doesn’t happen on anyone’s schedule. That’s why we’re available 24 hours a day, seven days a week to take care of you as quickly as possible. When you call us, you’ll be in good hands because we are passionate about making sure our customers are 100 percent satisfied. Each and every Ballantyne plumber on our staff will do everything possible to exceed your expectations.
You won’t ever have to worry about your Ballantyne plumber having to go back to the shop for a part or a piece of equipment, because we will have everything we need to do your job right already in our truck. We also offer our “If there’s a delay, it’s you we pay” guarantee™. For every minute we’re late, you’ll get $5 off of your bill (up to $300). We don’t call ourselves “the punctual plumber” for nothing.
No matter what type of plumbing repair you need, there’s no job too big or small for us to handle. Here are just a few of the more common ones we perform:
If you have any sort of home remodeling or construction project planned, we can also help with the crucial plumbing installation that you’ll need. Our experienced professionals will make sure your new plumbing delivers years of worry-free, reliable performance. Whether you just want a couple of new fixtures or you need new plumbing throughout your office building, we’re the ones to turn to. Contact our Ballantyne plumbing service professionals today at (704) 802-1379.
Learn more about our Charlotte-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Lisa Lewandowski
Anthony was wonderful. Very knowledgeable and careful when working so as to not make a mess. He made sure we were happy with his work before leaving. We will definitely request him again if we have any further issues
John Wilkening
Fast and friendly service. Victor was easy to work with. He was professional and honest. He came on a Saturday which was appreciated. 10 out of would definitely recommend!
Tina Huff
We scheduled an appointment online on the Friday after Thanksgiving and received a call back right away. The representative explained the cost for a last‑minute Friday visit, but we decided to book for Monday instead. She also provided suggestions in the meantime concerning the leak. On Monday, the team arrived during the timeframe discussed with my husband which was around 10am, inspected the house, and explained their plan before starting the work. They replaced all of our copper pipes and had everything completed by 5 p.m. Before leaving, they carefully inspected their work, checked all the water lines, and made sure everything was functioning. The communication was clear, the work was thorough, and the professionalism great. Overall, we’re very satisfied with the service and would recommend them to anyone needing plumbing work done.
Brian Eldridge
Great job from Steve. He is very professional. Came out on a Saturday to install our kitchen faucet that suddenly fell apart. Thanks For the quality service
Anna Pieper
Great company and service!!!!. We started having trouble with our hot water- we inherited this tankless water heater- and it took some time for us to diagnose the problem. However, once we got in touch with Benjamin Franklin plumbing, they were phenomenal. Great communication, super quick response time, And they come service on the weekends! Brock was professional, kind and super helpful! He diagnosed the problem and ran through several options, before helping us navigate and make a plan. Matt was also great, he was professional, communicative, friendly and efficient. Both gentlemen resolved what could have been a much bigger problem with ease and efficiency. 10/10 would recommend to anyone
Rose Guzman
Thank you, for coming on out and helping me with this issue. I have been having issues with my property management on handling this and it has created some problems with my COPD. U came out same day and started to get the job done one that same day. I truly am grateful and will recommend you to everyone I know with any plumbing issues One happy customer
Mia Kenny
Ben Franklin were professional, efficient and fantastic! DJ called to explain everything before starting the work. They made signing the work agreement easy and it was a breeze doing business with them. DJ for the work win!!! A+
Nathan P
Overall I think Matt and Daunte did a great job. They were friendly and got everything setup in quick order. My only complaint was about the price of the job. They informed of the price when they were here and were upfront about it but I do think the company over charges for the a fairly simple project. Which is not the employees fault.
Malinda Cayton
I cannot say enough positive things about Chris Austin resolving our plumbing issue of low water pressure in our townhouse. He arrived on time, quickly identified the problem part, explained what needed to be done, accomplished the task, and problem solved. It was like pressing the easy button, and I will definitely be calling again for any future plumbing issues. Thank you Chris and Benjamin Franklin Plumbing of Raleigh for fair pricing and excellent service!
A AL
Five stars for Benjamin Franklin Plumbing. Their team provided prompt, reliable service, and the heating repair was completed with exceptional professionalism. I am highly satisfied and would confidently recommend their services👍
To keep your water heater running smoothly in Ballantyne, NC, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Ballantyne, NC home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Ballantyne, NC to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Ballantyne, NC, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Ballantyne, NC, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Ballantyne, NC home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Ballantyne, NC often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Ballantyne, NC, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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