Named Forbes' Top Ranked Plumbing Company of 2024!
At Benjamin Franklin Plumbing® of Andover, we’ve earned a reputation for quality plumbing repairs, installation, and maintenance. We know that great service matters as much as great plumbing work. So, we provide unrivaled service, reliable work, and honest prices with each job we complete.
When you call (860) 764-3018, a member of our Norwich plumbing team is ready to answer your questions and schedule an appointment. We’re available 24/7!
We offer everything you need to keep your residential or commercial plumbing systems in excellent condition, so you can focus on relaxing in your home or doing business on your commercial property. We only use certified Norwich plumbers who we have reviewed to ensure their professionalism and skills meet our strict standards. They're ready to repair, install, and maintain any part of your system.
Our plumbing services in Norwich include the following:
We’re proud to be residents of the same areas we work in. Because we’re local, we provide the friendly service that our customers deserve when inviting us into their homes. However, we also carry the name of one of the nation’s largest plumbing brands. Our association with Benjamin Franklin means we always follow the industry-leading standards the company has become known for from coast to coast.
We provide the following and more to our Norwich customers:
Every Norwich plumbing company promises great work and friendly service. We take things one step further by offering some of the best guarantees in the industry. For example, you can trust our work thanks to our 100% satisfaction guarantee.
We want to make our plumbing service as easy, pain-free, and convenient as possible for our customers. This is why our franchise owners hire local plumbers in Norwich who support our national standards. These plumbers know the area like the back of their hand, which is a great help in enabling our team to be on time for every appointment. We know the desperate feeling of having an emergency plumbing issue, and we hate making customers wait for our help.
Punctuality is one of our core principles. That's why we promise you that if there's any delay, it's you we pay!® With guarantees like this and our award-winning, customer-focused service, it’s no wonder that our plumbers have earned the trust of Norwich and the surrounding areas for years!
We pride ourselves on transparency, so before we get to work, we'll cover our straightforward pricing guide to inform you about the available options. You can then decide which works best for your price range, with no hidden costs.
Our 24/7 home plumbers are available to address your emergency plumbing needs around the clock. Whether you have a water leak, a burst pipe, or a flooded toilet, we’re here to help. We will also take preventive measures to stop it from happening again.
No job is too big or complicated for us. Whatever your emergency, we'll fix the problem on the spot because we ensure our trucks are fully stocked with the tools and parts for the job.
Below are some common questions we get that will help you when you have issues:
A service line connects your home plumbing to the water main in the street. You own the line from the curb stop to your home, and the utility company owns the line from the water main to the curb stop.
Your shut-off valve should be near your home's water meter. Check your basement or the perimeter wall close to the street.
If you have a water leak or burst pipe, the first thing to do is switch off the main water using the shut-off valve. Then, call our 24/7 emergency plumbing line, and we'll be with you as quickly as possible to look at the problem. We can estimate your price through our pricing guide once we've assessed the situation.
If you have any questions about our services, call us at (860) 764-3018 or contact us online today!
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Alex Mills
We contacted Benjamin Franklin Plumbing because we had a leak we couldn’t locate. Joe P. was the technician/plumber who came out, and he was absolutely exceptional from start to finish. He called ahead to say he was on his way and showed up right when he said, which was very appreciated. Joe thoroughly inspected every possible source until he found the issue. He clearly explained what he was checking, how he identified the problem, and what our options were to fix it. He was professional, friendly, and went above and beyond to make sure we were satisfied after the repair. We’ll be requesting Joe specifically for any future plumbing needs. He truly represents outstanding service.
Cristin Hamilton-Morris
Technician Matthew was amazing. He was very friendly and explained everything he was doing. The job ended up being more than what he came out to do and he stayed to finish everything that needed to be done. I definitely would recommend this company to friends and family
Kelly Day
Excellent Service! Benjamin Franklin Plumbing was fantastic! They arrived the same day, right on time, and were incredibly helpful and knowledgeable. Matt took the time to explain everything clearly and went above and beyond to find solutions that worked best for me. I truly appreciated their professionalism and attention to detail. I’ll definitely be using their services from now on!
Deborah Winslow
Excellent service. Friendly and very professional. I had two jobs done. In both cases Mathew diagnosed the problem in minutes, ordered the part that was needed, and set up another appointment. Then Armando returned to get the job done. Both technicians were knowledgeable and efficient, and the communication between the members of the whole team is amazing.
Heather Evans
Joe and Anthony were AMAZING. Had me up and running in two days. Im so glad that I called BF Plumbing. Couldn't be more happy with the quality, promptness and friendliness of these guys. Thank you!
John Orosch
Excellent job by Jeff today installing our new kitchen sink. Very knowledgable and professional.
So Phenomenal
Mr. James, Trey, & Luke were the BEST TEAM to come out and fix our plumbing problems. We have called other plumbers before but always ended up back at square one. With this teams knowledge and expertise they were able fix the underlying issues!!! We are beyond grateful & feel a relief of being well taken care of.. HIGHLY RECOMMEND THIS COMPANY!!!!!
LaGA
Gene came out to give me an estimate on my water leak. He took his time to explain everything to me. I felt he was genuine and transparent. Great customer service. Thanks Gene!
Elise Napier
Zack was very capable and professional. He is licensed and very knowledgeable. We had several leaks and he was able to diagnose them all, gave us a quote, and made an appointment to come back and fix them. The work he did was quick, well done, and tidy. He laid down drop cloths to make sure our floor stayed nice, and wiped down each area so the work looked nice when he was done. He was kind and explained everything that needed to be done. I was very comfortable having him in our home and very happy with the work.
Ryan Emmons
Had a very large job to do as our sewer lines were collapsed to the main sewer system and because it went under two trees, a fence, a tree fort, and two power lines... our only option was to wrench a new pipe through the old one. Ryder ( the tech who came to do the quote) was quick and early as well as very polite. Everyone who worked on our disconnect plumbing line was very polite and even when problems arose they diligently worked to correct them They even worked after hours to finish the job so it would be done before the rain came. If I knew their names I could list everyone as being very helpful.... the two who worked late were Nate and Gibson and they even went above and beyond their work. I would highly recommend this company based on my experience
To keep your water heater running smoothly in Andover, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Andover home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Andover to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Andover, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Andover, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your locationName home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in locationName often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in locationName, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your GA home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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