At Benjamin Franklin Plumbing® of Andover, we’ve earned a reputation for quality plumbing repairs, installation, and maintenance. We know that great service matters as much as great plumbing work. So, we provide unrivaled service, reliable work, and honest prices with each job we complete.
When you call (860) 764-3018, a member of our Norwich plumbing team is ready to answer your questions and schedule an appointment. We’re available 24/7!
We offer everything you need to keep your residential or commercial plumbing systems in excellent condition, so you can focus on relaxing in your home or doing business on your commercial property. We only use certified Norwich plumbers who we have reviewed to ensure their professionalism and skills meet our strict standards. They're ready to repair, install, and maintain any part of your system.
Our plumbing services in Norwich include the following:
We’re proud to be residents of the same areas we work in. Because we’re local, we provide the friendly service that our customers deserve when inviting us into their homes. However, we also carry the name of one of the nation’s largest plumbing brands. Our association with Benjamin Franklin means we always follow the industry-leading standards the company has become known for from coast to coast.
We provide the following and more to our Norwich customers:
Every Norwich plumbing company promises great work and friendly service. We take things one step further by offering some of the best guarantees in the industry. For example, you can trust our work thanks to our 100% satisfaction guarantee.
We want to make our plumbing service as easy, pain-free, and convenient as possible for our customers. This is why our franchise owners hire local plumbers in Norwich who support our national standards. These plumbers know the area like the back of their hand, which is a great help in enabling our team to be on time for every appointment. We know the desperate feeling of having an emergency plumbing issue, and we hate making customers wait for our help.
Punctuality is one of our core principles. That's why we promise you that if there's any delay, it's you we pay!® With guarantees like this and our award-winning, customer-focused service, it’s no wonder that our plumbers have earned the trust of Norwich and the surrounding areas for years!
We pride ourselves on transparency, so before we get to work, we'll cover our straightforward pricing guide to inform you about the available options. You can then decide which works best for your price range, with no hidden costs.
Our 24/7 home plumbers are available to address your emergency plumbing needs around the clock. Whether you have a water leak, a burst pipe, or a flooded toilet, we’re here to help. We will also take preventive measures to stop it from happening again.
No job is too big or complicated for us. Whatever your emergency, we'll fix the problem on the spot because we ensure our trucks are fully stocked with the tools and parts for the job.
Below are some common questions we get that will help you when you have issues:
A service line connects your home plumbing to the water main in the street. You own the line from the curb stop to your home, and the utility company owns the line from the water main to the curb stop.
Your shut-off valve should be near your home's water meter. Check your basement or the perimeter wall close to the street.
If you have a water leak or burst pipe, the first thing to do is switch off the main water using the shut-off valve. Then, call our 24/7 emergency plumbing line, and we'll be with you as quickly as possible to look at the problem. We can estimate your price through our pricing guide once we've assessed the situation.
If you have any questions about our services, call us at (860) 764-3018 or contact us online today!
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers
Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!
Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!
We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!
Kyle was super helpful and knowledgeable. He not only installed our new garbage disposal with quality but he answered any questions we had and explained any process with us. I highly recommend him Benjamin Franklin plumbing.
I called and got 2 estimates on fixing the mixing valve and accepted to bypass it as it’s not necessary for tankless water heater. Carlos came in, did a fantastic job to taking the mixing valve out and repipe. They guaranteed 1 year warranty.
All around professional, knowledgeable and efficient! Definitely will be calling for upcoming home upgrades. Big thanks to Marshall!
Clair and her team were extremely helpful and professional. They are knowledgeable and great at explaining of the venting issue of my water heater. It is an excellent experience working with Benjamin Franklin Plumbing of Redmond. Highly recommend to anyone looking for reliable and professional service.
Israel was fantastic. Seemed a little pricey for a leak repair, but I don’t mind as the company was extremely responsive, courteous, professional and has always been reliable.
They were wonderful! And patient. They walked me through everything that they were doing and gave me a great price. Thank you Benjamin Franklin Plumbing!
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