Nolan has done plumbing work for us a couple times—his work has been great. He explains things clearly, is efficient, and his work has held up well, without problems. This is only the 3rd time I’ve felt compelled to actually follow through with a Google rating. Recommend. Work has been much better than Draintech plumbing, which left lasting damage.

Chris was great to work with and found my plumbing issue. I appreciate him! Chris came back today Friday , July 24 th , to repair my plumbing leak in the basement. He was very professional , explained everything he was doing . The job site was all cleaned up when he left . I would highly recommend him if anyone needs plumbing done .

Michael went above and beyond to help us get hot water over the weekend. The positioning of our water heater and the unique circumstances made for a long process. Michael spent multiple hours, well into the late night, to ensure we'd be up and running AND we'd never face the same challenges again. No matter how frustrating the situation, he stayed positive and very personable. His patience and attention to detail were VERY much appreciated. Very great to work with!

In the event of a plumbing emergency, I was had to shut off all water supply to my house. Benjamin Franklin Plumbing responded within a 24-hour timeframe. Michael, the plumber dispatched, demonstrated exceptional professionalism, affability, and technical expertise. He resolved the issue, significantly alleviating the stress associated with the situation. Notably, their trustworthiness and reliability left a profound impression on me. I felt assured that they were acting in my best interests and prioritizing my well-being. I am impressed with their service and integrity, and I would not hesitate to recommend their services to others.

Chris was really great and knowledgeable about the litany of plumbing problems our new to us house was facing. We called Ben Franklin because our water softener was not working, and Chris also replaced a toilet flange that was too high after a flooring swap while he was out here. He also walked us through a couple of other small plumbing issues and provided us options on replacing our water softener as well as adding in some other filters and an under the sink RO system. Ben Franklin plumbing has always offered exceptional service and Chris was no exception. Thank you!