Logan replaced 3 water shut off valves, installed a new kitchen faucet and flushed the hot water heater. Very easy to talk with and he explained everything he was doing. Sure would have him again with any plumbing needs. This is the second time we have had Ben Franklin do work for us. The first time Paige replaced a sump pump for us. Both Paige and Logan were very experienced and did excellent work. And we would recommend them both. Very happy with both jobs done.

Michael went above and beyond to help us get hot water over the weekend. The positioning of our water heater and the unique circumstances made for a long process. Michael spent multiple hours, well into the late night, to ensure we'd be up and running AND we'd never face the same challenges again. No matter how frustrating the situation, he stayed positive and very personable. His patience and attention to detail were VERY much appreciated. Very great to work with!

Paige replaced our old sump pump and renewed the integrated radon supression system to like new condition. She’s been to our house 3x for different tasks and completed each quickly and professionally. She’s an exceptional assets!

Paige was wonderful she told me what was going on what she was doing ahead of time. Then she told me what was wrong how much it would cost to fix it as well as what my options were. She did a great job you're lucky to have her!

Nolan is a very knowledgeable and skilled technician. He explain everything to me ( I am 70 years old with limited plumbing knowledge) and he did not leave until he was assured my new water heater was working perfectly. I enjoyed chatting with him as well. Probably the best experience I’ve had with an “emergency “ situation. I was impressed that he was able to arrive hours after my call and within a couple hours I had a brand new water heater. Cost was reasonable. This is the second time I have had a plumbing disaster and Ben Franklin Plumbing rescued me within hours.