After having our valve in our bathroom, fail and spray, at least 50 gallons of water in our upstairs bathroom, which sunk into our basement with our finished bar we couldn’t have been more happy with this company and their responsiveness to our emergency at 7:30 at night! Mike was amazing and was able to fix our valve enough to turn our water back on! Thank you for wonderful service, responsiveness, and professional work ethic, and dealing with our matter in a more than timely fashion considering that we couldn’t make the water totally stop after turning off our main valve. We are grateful!
I have owned this property for almost 2 years. I’ve tried desperately to get a company to come out and replace the stairs. Then I came across Benjamin Franklin plumbing of Albany. And my goodness. They did an amazing job. And the service is really why I am a fan because they were quick and efficient. I called them to do plumbing work. And I brought up the stairs and within 2 weeks… new stairs. Can’t beat that kind of service. And no matter what you think of the picture below, the stairs are stable and amazing. I’ll paint the stairs and it’ll look amazing. Update: they are doing FANTASTIC WORK ON THE BATHROOMS AS WE SPEAK. Super happy!
Tim was excellent! He was very professional, attentive, knowledgeable, efficient and an overall wonderful person to deal with. Farrell Bros. is lucky to have him. My mom and I are going to break something so he can come back.
James and Joe did an excellent job of changing out a corroded valve in our crawl space, as well as a problematic outdoor spigot. It was challenging situation due to the unusual setup of service lines to our house, but they got everything fixed for us. They were also very prompt and friendly. I highly recommend this company for plumbing needs!
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