James and Joe did an excellent job of changing out a corroded valve in our crawl space, as well as a problematic outdoor spigot. It was challenging situation due to the unusual setup of service lines to our house, but they got everything fixed for us. They were also very prompt and friendly. I highly recommend this company for plumbing needs!
Mike was such I great tech. He explained everything to myself and my teant and also told me what needs to happen in the near future. I will definitely recommend him and use him again for any other plumbing issues I may have.
Just had a sewer backup in our home on the evening of Mother’s Day. Steven was WONDERFUL!! I cannot say enough good things about Benjamin Franklin and especially Steven. Right from the beginning, even the dispatcher was very pleasant and made a stressful situation better. Super quick, knowledgeable and thorough all around. Don’t hesitate to call these guys if you’re in need. You’ll be in great hands.
Tim was excellent! He was very professional, attentive, knowledgeable, efficient and an overall wonderful person to deal with. Farrell Bros. is lucky to have him. My mom and I are going to break something so he can come back.
Scott did a great job of diagnosing and curing my AC problem. Tim likewise did a stellar job of installing my smart thermostat, walking me through the ap and making doubly sure everything was working correctly. Very impressed with knowledge and efficiency of both. Our new favorite HVAC group.
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