You guys were great! But then again, you always are. The installation went well, and we love our new toilet. When everything was done, the place was left clean.

Ben Franklin responded to my problem in a timely way. Eric and his associate were wonderful and resolved the problem in a professional manner. I am always pleased with Ben Franklin's service. Well done!

Highly recommend!! Had another issue happen but Austin Smith come to the rescue the next day. Quick and efficient explained everything in detail. Outstanding job!

Austin with Ben Franklin installed a new electric water heater at our island condo. He disconnected the old unit, returned it for warranty from Lowes, transported the new unit and installed the new unit with a new pan and expansion tank. He was clean, courteous and very informative. The new tank is installed and looks so much cleaner than the old tank. I recommend Ben Franklin and Austin for your plumbing needs. Part 2: Ben Franklin came out for a secondary issue, and I couldn’t be happier with their follow-through and making sure everything was installed properly. Aaron was the lead plumber, and with him he had an electrician from the sister company, Mr. Sparky. Both of them worked together seamlessly together to fix my issues. Kudos also go out to Josh, the regional manager, who made sure all work was completed correctly Ben Franklin stands behind their work, and I highly recommend them for plumbing and electrical work.

Chris Applegate arrived at my house about 20 min after calling the company to get someone out. Fastest response time I have ever had from anyone. Chris was respectful and knowledgeable and was able to over come some construction flaws from how the house was built. I will be calling Benjamin Franklin first from now on.