Called BF around 8:30am having no hot water. They told me 10-2 and the technician would call ahead of time. My phone was ringing in about 10 minutes and I had someone at my house by 9. Jason was my technician and he showed me options for my situation. Ultimately I went with a new hot water heater and Jason completed the job in about 2 hours. Hot water restored! Jason was professional, polite, and kept me in the loop as he worked. Would highly recommend!

They were able to get a plumber out that same day. Matt Lawlor was very professional and thorough. He answered all our questions and addressed our concerns. High quality, reasonably priced work was done and to my surprise it comes with a 2 year guarantee. What confidence in the quality of your work! I highly recommend them. I know I’m not going anywhere else!

I'm very pleased with the recent services I received from Benjamin Franklin Plumbing. They were prompt to not only provide a full inspection of the plumbing on a recent house I purchased here in Richlands but quick to schedule an appointment to have the Hot Water Heater replaced. The Tech was knowledgeable and professional and did an extremely clean and detailed job. I highly recommend them for any plumbing needs.

Eric at Benjamin Franklin Plumbing is the very definition of above and beyond. I can’t thank him enough for the work he did and the thoroughness. He came out to my house and not only provided a great quote, but did the work right away. He is a phenomenal asset to his company and I’d recommend his to anyone! Thanks again for the top-notch work Eric!

Dwayne was awesome in helping us out with a toilet repair! He had someone out to help us within 2 hours of calling! We appreciate how quick and efficient they were! They took care of all our needs and will definitely be recommending them to everyone we know!