I recently had an excellent experience with Benjamin Franklin Plumbing Company, and I can't recommend them enough! From the moment I called, their customer service was top-notch. They were friendly, professional, and quick to schedule an appointment that worked for me. The plumber arrived on time and was very knowledgeable. He quickly diagnosed the issue with my leak and explained the repair process in a way that was easy to understand. The work was done efficiently, and he even took the time to clean up afterward, which I really appreciated. Overall, I was very impressed with their service, quality of work, and reasonable pricing. If you're in need of plumbing services, I highly encourage you to give Benjamin Franklin Plumbing a call!

I had an excellent experience with Benjamin Franklin Plumbing from Waco! From the moment I called, their customer service was friendly, responsive, and professional. They scheduled me quickly and even provided a courtesy call when they were on their way. If I knew it would be so easy I wouldnt have waited this long to fix my clogged drain. The plumber who arrived was knowledgeable, respectful of my home, and explained everything clearly before starting the work. The job was done efficiently, and the quality was top-notch — no hidden fees or surprises. It's rare to find a company that combines skill, honesty, and great service these days. I’ll definitely be using them again and recommending them to friends and family!

Benjamin Franklin Plumbing has been great! We had both water heaters go out within a couple of weeks of each other and needed to replace both. I got quotes from 5 different companies and not only were their prices extremely competitive but they were the most professional of any. The level of communication around exactly what you get for what you pay was beyond any other company contacted.

The plumber fron Benjamin Franklin in Waco that came to my house was super friendly , explained everything to me and gave me some options. We had a clogged toilet and he fixed it fast. Professional service seems like a top priority to them. Thank you again! Next time im in need i will definitely call you guys back.

These guys are awesome! Highly recommend! They are always on time and go above and beyond to make sure Elvis done right. They had a fairly heavy job in our front yard and were so thorough!!