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I recently had Benjamin Franklin plumbing replace my old water heater. The job was done quickly and professionally, and the technicians were polite and knowledgeable. I would highly recommend them to anyone needing plumbing services.
I looked online for a same-day plumber and theirs was the first one I saw. I'm so glad it was! I've had 2 urgent issues within a week apart that I've called them for. They've done a wonderful job on both. I definitely will be recommending them to everyone. The owner, Pablo, is so caring and professional. When I had to call the second time for a different issue, which was VERY urgent...Pablo never hesitated and dropped everything to come! Every one of his workers has been very knowledgeable, kind, helpful, honest and always on time. God forbid another problem comes up, but they will be the first I call if it does.
Chris was outstanding. He was detailed, friendly, and provided excellent service. I will be using Benjamin Franklin plumbing for all my plumbing needs, and I will refer your company to everyone I know. Thank You for the 5 star service!
We have called numerous plumbers in hot springs to check out why we had water in the crawl space under our house. They all told us they couldn't find a problem. Benjamin Franklin came out and diagnosed the problem, which was sewage leaking underneath our house from the old cast iron pipes and replaced the entire pipe within 2 weeks of diagnosing it. We have been dealing with this for at least 2 years trying to find the problem. If you need a plumber please call these guys. They will show up and get the job done unlike most of the other companies in hot springs.
Met with Gary for an estimate. He was very knowledgeable and offered suggestions without being pushy. Awaiting my estimate with high hopes. a. Fantastic service from Gary and Jake. They had a long to do list and got it done in one day! b. Gary returned for one item that couldn't be completed on day one. Expressed sincere regrets and I appreciated the apology. c. Unexpectedly my water heater leaked and needed replacement. Jake replaced it in a couple hours, awesome job! Great finance options too!
I needed a couple hose bibs replaced and I was very happy with the work and the price. Braden was very good at explaining everything and was very polite. Saved about 800 dollars going with them instead of another company that gave me a quote. I would highly recommend them.
Jerod and the local crew have helped me out a handful of times. What is constant is their availability to receive a call, patience to answer my questions and provide explanations so I can make an informed decision and most of all, their ability to quickly make adjustments to address an urgency. Thank-you Jerod and the rest of the local BF Plumbing crew!
I contacted BF through a handyman app Sunday evening after experiencing a leak from my upstairs bathroom through my kitchen ceiling. The shut-off valve into my home also didn’t seal properly. Tyler and his colleague came out the next day as requested and was able to replace the valve with an updated one and assisted with assembling back the tub’s main valve and faucet handle and spout. He was knowledgeable and patient, which was much appreciated!
Frank Jones service technician of Benjamin Franklin of Long Beach office was outstanding 👍. He was very friendly and professional. I am very pleased with his installation of a Moen Smart Home water system.👏. He did a great job with the install and cleaned up well. A two thumbs up for a job well done. I have a peace of mind from any future water leaks and no more surprises on my water bill because of a leak. Many thanks, Frank. Semper Fi👮🏻♂️🇺🇸🦾. OORAH💧🍺.
Wayne (our tech) was fantastic. He's professional, polite & extremely knowledgeable; it's why I always request him. He's always been honest with me, and is the main reason I stay with Benjamin Franklin
