Always helpful. Professional techs and easy to get scheduled with. Highly recommend Benjamin Franklin. Ernesto did good work at a good pace.

Imagine waking up on the day before Mother's Day to water pooling in the wall and you also see it in your ceiling. I called Ben Franklin Plumbing and was very pleased when they were able to come out and install a new water heater in my attic. Chad and Mason did an excellent job. Thank you!

I found myself in quite a tough situation with a busted pipe and needing a new water heater installed. After a frustrating week of waiting on another company that never came through, I finally called BFP of Tyler on a Sunday afternoon, feeling a bit hopeless. To my relief, they managed to fit me in for the very next day. When the technician arrived on Monday, he took the time to assess everything thoroughly, which I really appreciated. He then scheduled me for the following day to complete the job with all the necessary materials. On that day, he came early and surprisingly finished the job quicker than I expected. I can’t express how grateful I am for the professionalism and care shown by everyone at BFP of Tyler. From the office staff to the technician, they treated me well and even offered a better price than the initial company I contacted. Because of this wonderful experience, I highly recommend them and will definitely turn to them for all my plumbing needs in the future.

Had great experience with Benjamin Franklin Plumbing. It was easy to schedule, they had an earlier opening than originally scheduled so they were able to come a day early. John was friendly and professional.

The plumber was punctual, professional and completed the job in a timely manner. He shared all repair costs before starting the job. He wore shoe covers to protect the floors when entering the home. Five star service and follow up after the repair. Highly recommend!