Named Forbes' Top Ranked Plumbing Company of 2024!
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Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.
At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.
We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.
If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).
UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.
With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!
Katherine Garner
Evan was awesome. Very professional and knowledgeable about our situation. Flooded basement due to primary pump going out. Replaced and water was drained within a few hours. Gave some helpful tips and made sure we were set for future situations. Also appreciate Benjamin as a company for being honest about wait time and scheduling as we were in an emergency situation and they were honest about how quickly they could get someone to us.
Kettelyn Derisse
I had a great experience with Benjamin Franklin The Punctual Plumber . They have a great customer service program. The receptionist was very friendly and helpful. The technicians came out the same day. Mr. Cornelius and Donavan repaired the gas line for my fireplace. They were polite, extremely responsive and very professional. They are knowledgeable and explained other services that they provide for future reference. I recommend them very strongly.
Alexander Wroten
Yes Sean was very knowledgeable on the phone. Although I had no service performed he made things short and sweet with no ill feelings when I decided to cancel do to pricing. Thanks again Alex
Rhodes Dobrin
Matt was wonderful to work with and helped us get a water filtration system set up to take care of all the chlorine and hardness in our water. He sent a great installer out here who did a great job, got us up and running same day and left the place clean. They also swapped out my whole house shutoff valve and installed a proper ground box. Now my water doesnt reek of chlorine when I take a shower!
sam Lapham
My wife and I were in need of an urgent repair and CJ came to fix a leaking pipe. He was professional, helpful, honest, and did great work. He did a good job communicating what the issue was and was helpful with making a decision. We both left the experience feeling he did good work and did everything he could to make sure we were happy with the outcome. No complaints only compliments. We have saved his card and will definitely be using Benjamin Franklin for future repairs.
Erik Chiu
Another great service by Randy and team. They came quick to give us estimate, put a temporary fix in, ordered part and then came back to repair. Throughout we were kept Updated.
Corie Hess
Donn was amazing!! He was thorough and helped us solve a complex plumbing issue. He cared about coming up with the most affordable solution for us and saved us alot of money. It's clear he cares about his customers! We will never call anyone else for plumbing! Benjamin Franklin is the best!
Raymond Hammon
Our service tech Trey was great. He was within the time assigned to us, made his diagnosis, and proceeded to order the necessary part to be installed upon arrival. He was very polite and knowledgeable and his service was greatly appreciated.
Jenny Stewart
Austin was awesome! After I told him what happened, he knew exactly what was wrong and fixed it in less than a 1/2 hour. Unlike other companies, he didn’t try to find other things wrong, try to convince me I needed this or that fixed and offer me outrageous quotes. I have an old house and plumbing issues occur frequently. With my bad experiences with previous plumbers, I didn’t know who to call. I’m glad I called Benjamin Franklin. Austin was honest, professional and friendly. I told him some other concerns and he worked to provide the best quotes. Really happy with this experience - thank you Austin and Benjamin Franklin Plumbing! My new favorite plumbers!!
Margaret Drake
Ira removed a broken 80-gallon water heater and stalled a new efficient 50-gallon water heater located on the 4th floor. Ira was professional and efficient. We are so happy to have hot water again!