I had a great experience with Lance. He was professional, friendly, and took the time to explain everything clearly instead of rushing through the job. He showed up on time, worked efficiently, and made sure everything was done right before leaving. It’s hard to find someone who’s knowledgeable and genuinely cares about customer service, but Lance definitely does. Highly recommend asking for him if you need plumbing work done!

Lance was fantastic! Very thorough in checking and repairing. He was so patient to explain what was wrong and how he fixed it. He cared about his work and cared about us to get our home back up and running. I can’t say enough good things about Lance and Benjamin Franklin Plumbing. Great team, Great office staff and great communication! I will only use them from now on!

Had company out to give estimate to run a new gas line under my pier & beam foundation. Brandon came out and gave me the estimate. I agreed to it and a couple of days later Dustin Krauss and Carson came and completed the project in one day. They did a great job and I am very pleased with it and for all their help in explaining what needed to be done as I recently became widowed after 59 years and still flying by the seat of my pants on all matters that he took care of. It is nice there are still people that will give a helping hand. I highly recommend this company and plan to use them in the future.

This is the 2nd time Brandon has come out to assist with things we just needed a professional for. He is straight forward and very Honest. We will have him back! There are plenty of projects that need to be tackled. Hopefully he will bring Parker back too!

Justin was our service technician . He was great ! Provided a great service , took care of our needs and was very pleasant. He answered any questions we had and gave us some good advice on some of the plumbing issues we had . We will definitely use Benjamin Franklin plumbing in the future and ask for Justin! Thank you - Sonja Borah