Benjamin Franklin Plumbing® of Santa Cruz Reviews

Richard was outstanding in every way. Prompt, courteous and went out of his way to be helpful. Explained what he was doing and how to operate the equipment in a very easy-to-understand manner. Can't say enough good things about this experience.

Being a first-time homeowner my basement has about 5 inches of water in it when I came home from work. I called at 8pm and there was a technician at my house within 30 minutes to 45 minutes. Fixed our issues quickly, gave us tips to look into and was incredibly professional. As well the prices were hundreds less than we expected. Thank you so much!!! If we ever need you again, we will be returning customers!

We had a leak and slow running drain. They were great! They got here on time, diagnosed the problem, and fixed the leak and slow running drain. They were prompt, neat, and explained everything in a language I could understand. I would request Marty again in a heartbeat!

I used Benjamin Franklin Plumbing for the installation of a new water heater. When it later developed operating issues that seemed unresolvable, I was ready to ditch the system and make the conversion to a tankless water heater. Nick recommended a more conservative approach, and he was able to use his years of experience to troubleshoot and correct the problem, saving me money and making me a very happy client. Thank you BFP and Nick!

Jack and Kendra had to unplug my toilets, shower, and tub with hydro jetting. They also fixed both toilets, and my home is up and running and absolutely perfect. These two were so professional in their work, attitude and communication with me, the homeowner. I will request that these two come back if I ever need work again. Thank you, Jack, and Kendra, for fixing my problems in my 60-year-old home.