Today I was assisted by Jake in troubleshooting some work that had been done by another company. I needed to see what I should have been charged and expected in return for my payment. I sent a couple of photos of the work, to Jake, told him what I had paid, and what my concerns were. He was very professional, direct and straightforward with his answers. I now feel I can move forward, knowing what should have been discussed and done that wasn't. I will be contacting the other company today with more confidence. I appreciated Jake's advice and recommend Benjamin Franklin Plumbing to folks who want to have the job done right. I also really appreciated the fact that I was not charged for this information, and even if Jake had come to my home to see the work, it would have been a free estimate.

We had an outstanding experience with Benjamin Franklin Plumbing! Daryl was professional, knowledgeable, and an absolute pleasure to work with. He took the time to clearly communicate the issues we were having and answered all of our questions. The team was incredibly prompt in bringing out the new hydrojet and completed the job efficiently and thoroughly. Daryl’s attention to detail, excellent communication, and friendly attitude made the whole process smooth and stress-free. We will definitely be using Ben Franklin Plumbing for any future needs and referring all of our family and friends. Truly top-notch service from start to finish

We’ve been working with Benjamin Franklin Plumbing for almost three years, starting with major work on our new home. Eddie has been our plumber from day one, and he’s fantastic—always on time, professional, communicative, and incredibly kind. His expertise and reliability make him feel like part of the family! Highly recommend Benjamin Franklin Plumbing for any plumbing needs.