We had several sewage backups over Christmas, including while we had a house full of company. David Allen arrived quickly due to our emergency situations and fixed each issue, even working with the office to get us the best prices possible. He was knowledgable, sympathetic, and kept us informed. Highly recommend.

Genuinely love this current team and have worked with various techs, all capable and caring. But JOSH is thee one! Super thoughtful, super kind and super smart. Most recently, he went above and beyond and took care of our home in the best way possible. He was transparent and considerate of our circumstance and gave reasonable recommendations that genuinely made sense for our home. If you've worked with him and were unsatisfied, you might be the problem. Thank you Josh and team!

Avery and Andrew were here on time, acted respectfully and did a great job fixing a problem we had lived with for too long. We would fully recommend them and wouldn't hesitate to call them again!

Being new to the area and in need of a plumber, we were hesitant on who we might find. We chose Benjamin Franklin because of their excellent Google reviews and rating. After experiencing their service first hand I can say this company definitely lives up to those ratings (and beyond). Joshua Haston came out and not only fixed the problem quickly but was so friendly and very transparent with what he was going to do, what would be next if that didn’t work, and what the price would be for each step. He did an excellent job fixing the issue, then went above and beyond with his excellent customer service. Highly recommend!

Awesome! Matthew first assessed the faucet, strainers and cap we had bought and said we had everything he needed and proceeded to work! He was neat, conscientious, thorough and friendly. He was great - thank you!!!