Named Forbes' Top Ranked Plumbing Company of 2024!
What makes a great plumber? Someone who doesn’t just solve your plumbing issues, but makes solving all your plumbing issues easier? Someone who not only respects your home, but respects your time as well? Good plumbers are hard to find, but great plumbers are truly rare. If there’s one thing that sets our Salisbury plumbers apart, it’s that we are truly great plumbers.
Benjamin Franklin Plumbing® of Ocean City is the leading plumbing company in Salisbury for multiple reasons. Of course, we provide excellent plumbing solutions—repairs and installations that exceed the highest industry standards for safety, durability, and reliability. But we also provide more than that:
Our trained & certified plumbers provide excellent customer experiences. They arrive on time and do the job right the first time. Schedule an appointment today!
Here’s what we mean by customer experience. For one thing, there’s our motto: “If there’s any delay, it’s you we pay!”™ If we’re not on time, we’ll take $5 off your bill for every minute we’re late. There’s also our two-year, 100% customer satisfaction guarantee, which guarantees our materials, labor, and craftsmanship for two years after the service date. That means you can trust we’re using the best materials and the best solutions for the problems you’re facing.
But the heart of any customer experience isn’t just guarantees. The heart of customer experience is trust, and trust is why our customers turn to our Salisbury plumbers again and again. Our plumbers are not only licensed and trained, but receive ongoing industry training to keep our work up-to-date and compliant with local and national codes. We’re not only background-checked, but drug-tested for our customers’ peace of mind. We go the extra mile to ensure our customers are 100% confident in their choice.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Gwen Lorio
I was thrilled with the project. The sales rep came right on time to give me an estimate of costs (which was very reasonable) and explained what would be done. Then my water service line project was completed in one day. The technicians (first Phula and then Kami also joined him) on site talked to me about the process and reviewed the progress several times. They were friendly and helpful and did a great job. I am so glad I called Benjamin Franklin Plumbing! Couldn’t be happier.
Tami Riviera
Just moved to our new home. We had our new stove delivered today. Found out the valve from the house gas line to the new stove was not correct. Delivery guys said we needed to call a plumber. Saw these guys advertised on the shopping cart at the grocery store. Gave them call and Cliff and Sean arrived the same day and were able to assist us getting the correct valve installed. Cliff explained everything before, during and after the job. We were happy with the work but just a little taken back by the estimate to do the job. We just moved here and probably just had sticker shock from all the other expenses we have incurred. I would still recommend them for the estimate and see if they are in your budget.
Clarence Hagood
I can't say enough about the job done by Cody and Russell. Got here early, very courteous and polite, plus accomplished the work very quickly. Very much appreciated and will be using Benjamin Franklin Plumbing services from now on.
Gwen Segers
I called with kitchen plumbing issue at 7:00 am and plummer was here by 8:15! Michael E. was such a great help. He knew his trade, explained the issue and took care of it. I was very impressed with him and pleased of the work. Would definitely recommend Benjamin Franklin plumbing.
Franz Rivera
Great service! Installers Alejandro, Kenneth , Ian and Richard all did a great job, it took several hours as it was a big order but everything working great and installed neatly. I’m very happy with their work.
Gwen Lorio
I was shopping for a new water service line and just getting quotes. Matthew (Benjamin Franklin Plumbing) arrived exactly on time and looked what I needed, & explained what they would do including what materials they use and why. He gave me a very fair quote within 10 minutes. He offered next day service and financing. I am very happy.
Alan Tearle
Benjamin Franklin plumbing is at the top of my list. In my opinion they help out so many veterans and with their veteran discount makes it more affordable for me. Tyler was absolutely wonderful. You went above and beyond by taking care of my hot water heater going in and out checking to see if he can replace the valves in the bathtub phenomenal job and took his time.
Jeff K
Saturday afternoon we had a substantial water leak that required a plumber to fix. Finding a plumber available on the weekend can be challenging and expensive. We called BFP and they had Matthew Fuller out within 40 minutes. They could not have been any nicer. They assessed the problem and we got it fixed. great customer service, great attitudes, just a great experience. we will use BFP from now on.
Karen Bennett
Excellent professional and efficient service! I appreciate Sean McDonough - knowledgeable, skilled and kind, too. Highly recommend Ben Franklin Plumbing!
Andrea Siparsky
Zack was awesome! Very professional and did an excellent job. He always triple checks his work and gets all air out of the water lines before he leaves. I have never had a plumber do that in all the time I’ve had plumbers come over the years. He is the absolute best!! I would lightly recommend him for your plumbing needs!!