Oakly did a great job replacing our sink in the laundry room. He noticed a dent in the sink after we unboxed it and found a replacement for us at Home Depot. We were able to return the dented sink, get a new one and have it installed on the same day. Oakly was very thorough and went above and beyond to make sure we were satisfied. I would use Benjamin Franklin again for all my plumbing needs and I would ask for Oakly.

We are very happy with the purchase/installation of our water heater! Our technician, Oakley arrived on time, and went right to work on removing our old unit, and had out new one working in short order! Prompt, polite, and efficient,=excellent!

Our water softener wasn’t working and started leaking. I called Benjamin Franklin and Oakly came out within a few hours. He stopped the leak and went over our options. We decided on a new water softener. He had it installed 2 days later. He was very friendly and patiently explained everything. He knew what he was doing and worked very efficiently! I would definitely recommend using Oakly Zink from Benjamin Franklin plumbing.

Oakley removed the old systems and installed a new tankless water heater, water softener system and a laundry sink. It looks great. He was on time, friendly, gave good explanations, and answered all of my questions. His attention to detail is wonderful. Everyone that I worked with from start to finish was very customer service driven. Great company with great employees.

Highly impressed with Oakly and team w/ Southsota from start to finish! Initially called for a water heater issue and he went above and beyond, taking the time to answer our questions and provide detailed information and options. No hard sell or pressure, just shared honest expert opinion. We went with his recommended solution and install day was a breeze, very prompt, efficient and super clean job! We're SO happy with our water now and so glad we called for that second opinion! Shout-outs to other team members Nick and Kaden, and everyone we talked to on the office calls as well.