Oakly did a great job replacing our sink in the laundry room. He noticed a dent in the sink after we unboxed it and found a replacement for us at Home Depot. We were able to return the dented sink, get a new one and have it installed on the same day. Oakly was very thorough and went above and beyond to make sure we were satisfied. I would use Benjamin Franklin again for all my plumbing needs and I would ask for Oakly.

Oakley removed the old systems and installed a new tankless water heater, water softener system and a laundry sink. It looks great. He was on time, friendly, gave good explanations, and answered all of my questions. His attention to detail is wonderful. Everyone that I worked with from start to finish was very customer service driven. Great company with great employees.

My experience with Benjamin Franklin Southsota was great! They were flexible with scheduling and communication, arrived early (after calling in advance to verify that was okay), and completed the requested work efficiently! The plumber I worked with, Oakly, was professional, courteous, and explained what he as doing. He also informed me about Benjamin Franklin’s customer program and other work I may want to consider in the future. Very satisfied and thankful for the work done!

Oakley and Joe came out to replace our lift pump and move our laundry venting to a new location in our house. They went above and beyond to set up my new laundry room. They left the area clean and all set up for us. I highly recommend this company for their prompt and professional personal.

Highly impressed with Oakly and team w/ Southsota from start to finish! Initially called for a water heater issue and he went above and beyond, taking the time to answer our questions and provide detailed information and options. No hard sell or pressure, just shared honest expert opinion. We went with his recommended solution and install day was a breeze, very prompt, efficient and super clean job! We're SO happy with our water now and so glad we called for that second opinion! Shout-outs to other team members Nick and Kaden, and everyone we talked to on the office calls as well.