-
Ben Franklin Plumbing is awesome. I called them at 645am and left a message on voicemail; received a call back from Christine like maybe 10 minutes later. Got scheduled for an 8:30am appointment and everything went smoothly. Dave and his coworker came and looked at the issue, gave me a quote for the work (on the spot) and completed it within a reasonable time. We are a non-profit charitable organization that is run by all volunteers. We had an issue in our concession stand. Ben Franklin was understanding of our budget and helped with a little discount. I highly recommend!
-
Ryan was very nice to work with and did a good job. I do wish your company would apply the initial fee, or part of it to the bill. It cost over $250 to replace the flapper and that seems a bit excessive. Other than that, I was very pleased with the work and prompt service.
-
Michael was professional, courteous, and detailed out what needed to be done. He gave us options of choosing just to do a smaller repair or to replace the entire water heater. He explained the cost before we went forward, and it was a very good experience. I would recommend Michael’s work highly. Upon completing the job he left the site in perfect condition, and he was probably one of the best plumbers we’ve ever had.
-
Dave showed great professionalism & courtesy. He arrived as scheduled, ran his diagnostics, & made his recommendations. His written estimates for repair options were sent to my email promptly as promised.
-
Clogged upstairs sink (with condensate drain from AC). Trap was clear so clog was in house sewage pipe. Tech quickly rooted out pipe and reassembled trap. Clog was cleared. Benjamin Franklin responded within 1 hour after my call. Very quick and expert service. Lew
