Benjamin Franklin Plumbing® of North Austin Reviews

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1236 reviews

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  • Jo Harrell Profile Picture

    Jo Harrell

    Ryan was very nice to work with and did a good job. I do wish your company would apply the initial fee, or part of it to the bill. It cost over $250 to replace the flapper and that seems a bit excessive. Other than that, I was very pleased with the work and prompt service.

  • Dave Henn Profile Picture

    Dave Henn

    Michael was professional, courteous, and detailed out what needed to be done. He gave us options of choosing just to do a smaller repair or to replace the entire water heater. He explained the cost before we went forward, and it was a very good experience. I would recommend Michael’s work highly. Upon completing the job he left the site in perfect condition, and he was probably one of the best plumbers we’ve ever had.

  • Shan Sivalingam Profile Picture

    Shan Sivalingam

    I’ve used BFP for years and their technicians are always knowledgeable and provide diagnosis and advice in a way that is easy to understand and had accurate information and time estimated. Michael and Tim were no exception here and they did an excellent job.

  • Teresa Trice Profile Picture

    Teresa Trice

    The Team at BF Plumbing jumped into action and resolved my issue in less than 24 hours. No extra charges just excellent service. The manager even called me to give me confidence in choosing the unit. As a woman I appreciated being treated with respect and being provided detailed info of issue and my options. I will recommend and call them again. Their Annual Maintenance program is a better deal than other local providers too. Make the call.

  • Al Van Ert Profile Picture

    Al Van Ert

    Great experience as always! Reasonable price and they were able to schedule me the same day. We will continue to use them for our plumbing needs! Thanks!