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Donovan was professional, friendly and helpful. He fixed our neighbors water leak at the street. And then noticed our water line was crushed & bent. He went back to shop and got more parts and returned to fix our problem. He was kind and let us ask lots of questions. Thank you for having a nice young man, hard worker with your company. When we have some plumbing work done in the future, we will call Benjamin Franklin Plumbing. Thank you Rose and Larry Rogers
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Had Jared make a visit first thing in the morning after calling in late the night prior with an emergency. Prompt, professional, and reasonable pricing. I would recommend Ben Frank Plumbknv for plumbing service and maintenance needs.
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This is for the South Branch but Andy was amazing. Very friendly and thorough. He was very meticulous about digging cleanly and putting back the soil. The price was reasonable and we switched it when we found the real reason for the leak. This was frankly the only plumber I could find within two days without having to charge for emergency calls or whatever. Granted, the call (to have them visit) cost itself is a little expensive but I really lucked out with getting andy. Very friendly, honest, and professional. Highly recommend.
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I needed a new electric water heater installed - called and they scheduled a technician to come out right away! Michael M was awesome and explained everything he needed to do, options and pricing. Very happy with service, reasonable pricing and would call again for sure if any plumbing service is needed!
