Mr.Harris was excellent. He explained everything and answered all my questions. The technicians were friendly and knowledgeable. The work was completed in a timely manner. I will say the bookkeeping sucks. They asked to write a check and after 2 weeks they were never cashed. Stopped payment on them and the person who I talked to about this said”he makes deposits when he’s in town”. I’m sorry,what? Mr.Harris was great. Technicians excellent. I will use them again but using a different payment plan.
We had Mr. D come out to install our tankless water heater, and he did a phenomenal job! He was on time, kept us up to date during the job and delivered very professional results. Highly recommend!
Mr.D came out quick!! Very professional, knowledgeable and willing to help out any way necessary to have a successful experience. I highly recommend his services.
We are so pleased with Benjamin Franklin Plumbing who squeezed us in, same day, to find out why we had no hot water. Jorel came within 2 hours of our first phone call and provided a detailed and accurate assessment so that we could make an informed decision. Five hours later Jun arrive with his assistant and a new water heater was installed. All three plumbers were polite and respectful of us and our properties. Thank you for your prompt and efficient response. We would recommend Benjamin Franklin Plumbing without reservation.
Mr. D came by today and provided top-notch service in Navarre. He gave me a thorough explanation on what caused the plumbing issue, how he was going to fix it and finally explained preventative measures to ensure we don’t have recurring problems. His knowledge and professionalism was on full display today and we are throughly impressed with his work
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