Mr.Harris was excellent. He explained everything and answered all my questions. The technicians were friendly and knowledgeable. The work was completed in a timely manner. I will say the bookkeeping sucks. They asked to write a check and after 2 weeks they were never cashed. Stopped payment on them and the person who I talked to about this said”he makes deposits when he’s in town”. I’m sorry,what? Mr.Harris was great. Technicians excellent. I will use them again but using a different payment plan.
We had Mr. D come out to install our tankless water heater, and he did a phenomenal job! He was on time, kept us up to date during the job and delivered very professional results. Highly recommend!
Tyler the plumber was nice and knowledgeable. Showed up on time at 430pm. Assessed the job and quoted the price and his return time the next day. It was reasonable. Next day he was late ,due to a big job but showed up and did an excellent job. Toilet was replaced properly. He cleaned up the job site and hauled off the old toilet and trash very well. Thanks Tyler
I had a concern about part of the work that was billed, so I reached out to discuss it with the company. Instead of ignoring me, they listened, treated me with respect, and worked with me to find a fair solution. They refunded $300, which I truly appreciated and honestly really needed. That willingness to stand behind their work and take care of a customer says a lot about their integrity. Everyone I spoke with was professional, courteous, and willing to make things right. It’s refreshing to deal with a company that values customer satisfaction and is willing to work toward a resolution.
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