UWIN Guarantee

4.81 (102862 reviews)

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UWIN Guarantee in Niceville

Benjamin Franklin Plumbing® of Niceville Provides You with a UWIN Guarantee

When you do business with a UWIN endorsed contractor, you will have a professional working in your home who has been drug tested, background checked, and properly trained.

We set ourselves apart from other local plumbing companies by agreeing to the UWIN Code of Ethics, carry current liability and workers’ compensation insurance and are licensed by all appropriate government agencies.

Our Code of Ethics Includes:

  • We conduct random drug testing on our employees on an ongoing basis.
  • We complete background checks on all field employees as the law permits.
  • We offer a 100% satisfaction guarantee.
  • We maintain the highest degree of customer service.
  • We provide UWIN with all information requested regarding your transaction.
  • We allow UWIN to make a final decision regarding any customer resolution.
  • We properly train all technicians and sales people before sending them into your home.
  • We provide our customers with the best quality service, materials, labor, expertise and craftsmanship.
  • We always adhere to all laws, regulations, and ordinances that govern our service area.
  • We practice proper financial and accounting procedures in accordance with all local, state and federal laws.

See why homeowners love to work with us

Customer Reviews

4.6 (1278 reviews)

Luke Jimenez

Called multiple times to have our water temp and pressure fixed on our house and the past 2 times were unsuccessful but Mr.D came out 1 time and knew exactly what to do even before seeing it in person. He was prompt and very nice. Great customer service and of course fixed all these issues we had in like 20 min. Im beyond pleased and hope to see him on any other issues we may have.

Rhodes Dobrin

Matt was wonderful to work with and helped us get a water filtration system set up to take care of all the chlorine and hardness in our water. He sent a great installer out here who did a great job, got us up and running same day and left the place clean. They also swapped out my whole house shutoff valve and installed a proper ground box. Now my water doesnt reek of chlorine when I take a shower!

Michael McCarter

Needed a new Rheem hybrid hot water heater installed in my garage; including rerouting hot and cold lines from the laundry room. Rhodes from Bejamin Franklin knocked it out of the park. He knows his stuff and was professional and thorough. What a great job. And left the place clean as can be. Highly recommend him for any plumbing work you need.

KB McGee

Hired Mr D to fix lift station. He determined the lift station was working fine and didn’t need any repairs. He didn’t charge me for digging to see it. My only cost was what I chose to tip him for his trouble. He could have told me the lift station needed work when it didn’t and I would have paid for nothing. On honest man. ♥️

Terry Matuozzi

First of all, Steve was the individual that performed all work. Benjamin Franklin Plumbing (BFP) does not have him in the selection of individuals that work for BFP. Steve did a fantastic job, I learn things about the fuctions of my shower valves that I did not know. He answered all question to my satisfaction. If I have plumbing issues in the future, I'm calling BFP and Steve. Thanks for the fantastic job!

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