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Anthony Adams is a star. He was punctual, knowledgeable, a great salesman, and he was personable. He gave us the bad news and promptly took care of us. What a stellar employee you hired. Thank you for taking the extra steps to fix our last plumber’s mistakes, going above and beyond. Now we are Ben Franklin customers forever. The only reason I didn’t give a perfect score is the higher price. Times are tough and he’s a stellar salesman who made it worth the price.
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I just want to point out that I’m renting this property, and still was so impressed with their work that I’m deciding to do a review. 100/10. Andrew and Jacob showed exceptional professionalism the entire 2 day process. They were on time, courteous, friendly and their workmanship can’t be beat. You can tell they really take pride in their work, everything looks phenomenal. They took their time to make sure it was done correctly, safely, and to make sure it looked damn good as well. They started on Friday knowing it was going to be a 2 day job, and stayed hours late on Friday to make sure me, my wife, and our 2 small daughters at least had warm water and heat in our bedrooms until the job could be finished on Monday. They’ve made us customers for life, only people we will call for plumbing will be Benjamin Franklin. Good job guys! Our family appreciates the hard work. :)
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Fantastic service. I called in a panic with a broken water heater. They were out within a few hours and did the work at a reasonable price, no problems at all. Cheyenne was very kind and helpful on the phone. I am very appreciative & would definitely recommend them.
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Josh and Robert were courteous and professional. Josh showed true understanding and a masterful grasp of my dilemma. Left me confident that I was making wise decisions based on good information. I’m pleased to have Ben Franklin Plumbing addressing my upgrades. Couldn’t have done better.
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Josh and Seth at Benjamin Franklin plumbing were amazing. Friendly and aimed to please. They did a great job on our condo remodeling and stated if I had any problems with their work they will come back and fix it. I actually called later that afternoon because the sink had a drip and they returned the next day and corrected the problem. Great service!
