Both Jeff and Mike were super friendly and extremely experienced. They came in and unhooked the old hot water tank and installed the new one in no time. They made sure it was working and cleaned up before they left. I would recommend Benjamin Franklin plumbing to anybody and everybody

Mike P is great! He came to us today for a drain back up in our basement. He greeted us at the door and headed straight in and got to work. Took his time to make sure he was leaving us with flowing drains and helped to ease tensions, laughing with us along the way. He was quick and efficient, and he also cleaned up after himself before he left. I will always recommend Benjamin Franklin Plumbing to my family and friends! Not only for the fair pricing/warranty options they offer and stand by, but mostly for the kindness, patience and “family vibes” the technicians bring with them into our home. Five stars all around!

Seth was professional, knowledgeable at his trade beyond any expectation I have dealt with in the last 25 years. Seth was respectful, patient & kind, & explained my plumbing issues with expertise, in a verbiage that I could understand. I am beyond grateful for the perfection in the work Seth performed at my home. I am beyond GRATEFUL & am so HAPPY!! THANK YOU SETH!!! THANK YOU BENJAMIN FRANKLIN PLUMBING & DRAINS - MEDINA & GRATER CLEVELAND!!

We were very happy with the speed and efficiency with which our leaky pipes and drain flies were fixed/eliminated. Arthur was very knowledgeable and explained our options. When he met an unexpected problem, he went above and beyond to help us out. So pleased to have had him as our technician. Would definitely recommend Ben Franklin Plumbing and Arthur.

I recently had the pleasure of working with cheyenne, Jeff , Mike , and couldn't be happier with the service. They were incredibly friendly from the moment they arrived, making the whole experience stress-free and comfortable. He was also extremely knowledgeable, quickly diagnosing the issue and explaining everything clearly so I understood what was going on. Best of all, Benjamin Franklin Plumbing is very affordable, especially considering the high quality of work. I highly recommend this company to anyone in need of a reliable and honest plumber!