Benjamin Franklin Plumbing of Huntington Beach recently helped me with a water heater issue at my home in Costa Mesa, and I must say, I was thoroughly impressed. From the moment I called, their customer service was top-notch friendly, helpful, and efficient. The plumber who arrived was not only punctual but also incredibly knowledgeable. They quickly assessed the problem, explained it to me in a way I could understand, and offered a solution that was both effective and reasonably priced. What stood out to me the most was their attention to detail and commitment to doing the job right the first time. They took the time to ensure everything was working perfectly before leaving, and even cleaned up after themselves! It's rare to find a plumbing company that combines expertise with such a high level of customer care. I highly recommend Benjamin Franklin Plumbing of Huntington Beach to anyone in need of plumbing services in Orange County. They've definitely earned my trust and future business!

Benjamin Franklin Plumbing of Huntington Beach exceeded my expectations! From the initial call to the completed repair, their team was professional and efficient. I reside in Newport Beach, and they also helped with a re-pipe for my home, making the entire process smooth and stress-free. The plumber arrived on time, quickly diagnosed the problem, and provided a clear explanation of the repair process. The work was done to a high standard, and I was impressed with their attention to detail. I highly recommend Benjamin Franklin Plumbing of Huntington Beach for their reliable service and expertise.

John was easy to work with. He was professional and friendly. We felt very confident of ability and work. We'll definitely use him again. Thanks John for a great job.

A.J., Segio, and Jacob replaced our water line from the meter to the house. These guys know their stuff! They worked quickly and got everything done in less than a day--the only delay was waiting for the inspection. You absolutely need to use Benjamin Franklin plumbing. A.J. (Andrew) with Benjamin Franklin conducted a thorough, professional inspection of the plumbing for a home we are buying in Siloam Springs. He provided a comprehensive, understandable explanation of the entire plumbing system from faucets to sewage and gave us a clear analysis of items needing immediate attention, those that can wait, and those that were functioning well. He followed up with a thorough cost analysis and timeline for repairs. A.J. was extremely courteous, trustworthy, and respectful throughout the entire time. He was very patient in answering all of our questions. We did not hesitate to contract with Benjamin Franklin to make the repairs as suggested. Definitely call them!

I was very pleased with the service that Nick Gaines and Benjamin Franklin Plumbing did for me. I had block pipe that was poorly positioned to work well. Their attention to detail was superior to what have experienced before. I will use their service again without question.

Cameron did a wonderful job fixing my toilet. He was punctual, polite and considerate of his work area. I will definitely be using this company again.

We had an unexpected problem with a burst pipe. We called and within 2 hours Patrick Arrived. He was very professional and knowledgeable. He took the time to explain exactly what was going on and to really examine the problem. Highly recommend this company.

Bought a Dishwasher from Best Buy and their installers could not install due to the valves under our sink. Called Benjamin Franklin Plumbing because they came out and serviced our tankless hot water heater and did a great job. Joseph Lopez our technician was fantastic. Came in looked at everything we needed done and worked up a price. The price was great; we also asked cost to install dishwasher. We had Josph do the sink work and install dishwasher. Everything went great. From start to finish he was very professional right down to cleaning the workspace when done. Our community has a FB page and a neighbor was looking for a plumber we didn't hesitate to recommend Joseph and Benjamin Franklin Plumbing.

I had already been without hot water for over a week when these two neatly dressed, extremely polite, and really good-looking young men filed into my house. They were from Benjamin Franklin plumbing and were going to inspect my water heater and give me an estimate for its repair; which they quickly did. I liked the way Aaron took the time to explain to me the reasons that the old water heater needed to be replaced instead of being repaired, but my heart sank when I saw the estimate. When I last bought a water 6heater some 20 yrs ago, the heater cost about $600 and the total with labor was about $1100. The current price was $2750! My retirement income was $1400/month so I sadly told Aaron that I couldn't afford a new heater, especially since my car had bitten the dust three weeks before. When you live alone in a rural area, you must have a car, so I was going to have to get used to cold water. Aaron said he would try to find some charities that were willing to help someone like me, but after he'd spent over an hour calling around without success, I gave up hope and told them goodbye. Imagine my stunned surprise when Benjamin Franklin plumbing called me several mornings later and said that they were combining the offers from several different charities to have enough to pay for a brand new water heater plus installation! Aaron and his crew showed up that afternoon and cleaned out my water heater closet.(They wouldn't let me do it.) They drained the old unit, detached it from my plumbing, then removed it from my property. Next they wheeled in a new one and installed it with all the bells and whistles. For example, they put the tank in a drip tray, so if it should (God forbid) leak, then my floor will be protected. This one also has a tiny tank built in above it to catch any overflow from up there. Pretty neat. The guys worked tirelessly but efficiently for a couple of hours.When it was done, they cleaned the work area and took away the trash. They never let me do any of the work, and they never took a single dime.And it works great! I have been so blessed by my encounter with Benjamin Franklin. I had been slowly spiraling down into depression, but now I'm walking with a lighter step. I feel special and full of hope again. This really did happen to ME! It's incredible!

Completed a full repipe. From beginning to end everything was great. Carlos quoted and helped answer questions communicating constantly through the end of the project. Bryan and his team were outstanding, answering every question or concern we had. I know that they will stand behind their work and I will be using them for all of my plumbing needs. Highly recommended!