Our Guarantees

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4.82 (90855 reviews)

Voted Best Plumbers!

published by Forbes Magazine

The Benjamin Franklin Plumbing Guarantees

Ensuring Peace of Mind with Reliable Services

Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.

100% Satisfaction Guarantee

At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.

On-Time Guarantee

We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.

If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).

UWIN Guarantee

U-WIN Satisfaction Guaranteed seal

UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.

Click here to submit a claim

The UWIN Code of Ethics

  • We conduct random drug testing of every employee on an ongoing basis.
  • We do complete background checks on all field employees as the law permits.
  • We offer a 100% satisfaction guarantee.
  • We maintain the highest degree of customer service.
  • We provide UWIN with all information requested regarding your transaction.
  • We allow UWIN to make a final decision regarding any customer resolution.
  • We must properly train all technicians and salespeople before sending them into your home.
  • We agree to provide our customers with the best quality service, materials, labor, expertise and craftsmanship.
  • We agree to always adhere to all laws, regulations, and ordinances that govern our service area.
  • We practice proper financial and accounting procedures in accordance with all local, state, and federal laws.

With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.82 (90855 reviews)

Kathy Helland

Both Ang and Caesar were friendly and professional. They explained everything to me so that I could make an informed decision. Ceasar made sure that I understood how my new hot water heater worked before he left. I would definitely recommend Benjamin Franklin Plumbing to everyone. Thank you for the great service.

Deer Mc

Got my Brita Tankless RO filter installed by Benjamin Franklin Plumbing fellows today. It’s a great filter! It has dual outlets - one for RO and the other one for Brita Carbon. It’s not like a standard filter in the market, it requires more skills and patience to install. Huge thanks to Kyle and Carlos for handling every challenge that came up and getting it installed perfectly. Now I get to enjoy clean, delicious, and safe water right at home :)

Sarah

Howard was awesome! His quality of work, attention to detail, and positive attitude were much appreciated. Highly recommend!

Doug DeSimone

Jordan and his co-worker, Oscar, did a fabulous job. They were careful bringing things in and out of our house and did a very thorough and neat installation. This is my fourth or fifth project with Ben Franklin Plumbing; they do consistently good work.

Regina Becker

Chris Bonnell is an experienced and knowledgeable plumber who evaliluated the problem and offered options. He was thorough. I would highly recommend him and and will plan to call him again

Geno Cat

This is the second time we have called Benjamin Franklin to replace our water heater. Once again our technician, Kenneth, was professional and informed us of our options. They came the next day as promised, cleaned up and hauled our old heater away. At our age this is so worth what we spent. We highly recommend!

Geno Cat

This is the second time we have called Benjamin Franklin to replace our water heater. Once again our technician, Kenneth, was professional and informed us of our options. They came the next day as promised, cleaned up and hauled our old heater away. At our age this is so worth what we spent. We highly recommend!

Domina Marmaduke

They are an awesome company, they ran into some issues and were more than accomodating to fix without additional charges and did a great job. I haven't had hot water in a month, not because of them either. I had other people out to check it for me and none were as thorough as Ben Franklin

Lisa Cabrera

I had an urgently plumbing situation. They were able to send a technician out right away. Keevon and Cameron were very professional, kind and a pleasure to deal with. The problem was fixed within 15 minutes. Pricing was fair and lower than other companies I called. I highly recommend Benjamin Franklin Plumbing!

Bernie Amberg

Matt was very professional, knowledgable, polite and helpful. We enjoyed having him install our water heater. Also, our experience with the individual that took our call originally was very professional, provided updates on arrival and a picture of Matt. The service was unbelievable and appreciated.