We found our hot water tank to be leaking and no hot water and we needed a replacement ASAP. Looked into a few companies in Medina and Benjamin Franklin seemed to have the best reviews and customer experience, so we gave them a call at noon on a Saturday. They were able to send out a tech, Mike P, same day and he came to our house at 5 pm.
Explained Mike the situation of the tank and additionally a few other plumbing issues that we were experiencing. Mike was able to replace the hot water tank and haul out the old one in 3 hours, on the same evening!
Would definitely recommend Mike P and Benjamin Franklin when you are in dire straits with a plumbing situation. Mike P also gave us some recommendations of other issues we have and general tips to keep our plumbing system and water tank cleaner and longer lasting.
We will be reaching to BF and Mike for any future plumbing needs!!
Had a water main line leak after the city was doing their routine flushing.
Had several companies bid for our project, but Stacy (owner) definitely stood out as an honest, knowledgeable business owner with good follow through (which was really important to me and my husband).
The technicians who came for the job (Frank and Frankie) were courteous and great. They kept us up to date on what was happening and what to expect. Both stand up people.
Highly recommend working with this company. Hard to find honest companies to work with nowadays. Happy to say we found one!
Jeff, Kaden, and Shawn from B. F. Plumbing of Delmarva have done a most amazing job on setting up my new water filtration system, as well as, with the installation of new bathroom toilets and table tops. The team is totally professional as they are highly skilled and thoughtful ... answering any and all questions and letting me know all the steps beforehand. Thanks! 🕊
Luke was fantastic! He was professional, prompt, very knowledgeable and friendly. He went out of his way to explain what needed to be done in a manner we could understand. We were very impressed with work and professionalism. Definitely would work with Benjamin Franklin Plumbing again!!
Mike P is great! He came to us today for a drain back up in our basement. He greeted us at the door and headed straight in and got to work. Took his time to make sure he was leaving us with flowing drains and helped to ease tensions, laughing with us along the way. He was quick and efficient, and he also cleaned up after himself before he left. I will always recommend Benjamin Franklin Plumbing to my family and friends! Not only for the fair pricing/warranty options they offer and stand by, but mostly for the kindness, patience and “family vibes” the technicians bring with them into our home. Five stars all around!
Mike is an outstanding and professional plumber. Informative, thorough and offers options and recommendations based on his years of experience.
Today I had Joe from Benjamin Franklin Melbourne come to my home and install a filtration system. He was super professional, quick, and a delight to work with. I will be calling back for more services.
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I had a great experience with Frank from Benjamin Franklin Plumbing. He installed a Moen fixture for me and did an excellent job. Frank was professional, knowledgeable, and made sure everything was working perfectly before he left. He explained the installation clearly and took the time to answer my questions. The quality of his work really stood out, and I appreciate how efficient and courteous he was. I would definitely recommend Frank and Benjamin Franklin Plumbing to anyone in need of reliable plumbing service.
We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!
Mike England was our plumbing tech from Benjamin Franklin Plumbing. He listened to our concerns about our plumbing situation and offered several solutions with estimates for each one. He was knowledgeable, on time and made sure we understood what was being done and how long it would take. We would definitely use Benjamin Franklin Plumbing again. Note: We had a water pressure regulator replaced and a smart water shut off valve installed.