Connect With Benjamin Franklin Plumbing® of Jacksonville NC
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Named Forbes' Top Ranked Plumbing Company of 2024!
Worry-free plumbing from our
At Benjamin Franklin Plumbing of Jacksonville NC, we understand that plumbing emergencies can happen anytime. Our team of licensed and experienced residential and commercial plumbers is available 24/7 to help you with any plumbing issue or emergency. From clogged drains to water heater installation, our local experts are here for you when it counts.
We also provide regular maintenance services designed to help keep your plumbing system operating optimally. Our trained technicians will thoroughly inspect your pipes and fixtures, detect potential problems before they become larger issues, and quickly resolve them as needed.
In addition, we offer a full range of specialized commercial plumbing services such as backflow testing, repiping, sump pump repair, drain cleaning, and more. Our commercial plumbers are certified to handle various complex services, ensuring reliable and timely solutions for your business plumbing needs.
Call us today at (910) 372-6753 to see how we can help you.
*Offers only valid at this location*
with any service or repair
Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
On any drain clearing / cleaning service performed
*With draining cleaning. This coupon must be presented at the time of service and cannot be combined with any other offers or discounts
Any Water Heater Installation
Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
Whole Home Water Treatment System
Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
Precision is important in plumbing services, as it ensures the job is completed correctly and you’re satisfied with our workmanship. We genuinely care about your health and well-being, so we take customer satisfaction seriously. In fact, we’re backed by a satisfaction guarantee and an on-time guarantee.
You can rest assured knowing that if you’re not completely satisfied with the results of any job performed by our Jacksonville plumbers, we’ll do it again or refund your money. For residential and commercial customers alike, when it comes to fast, reliable service from a trusted name in plumbing, there's no better choice than Benjamin Franklin Plumbing of Jacksonville NC.
We are here around the clock for all your residential and commercial plumbing needs and look forward to providing you with outstanding service anytime, anywhere.
Loy “Yetti” Yetman
Awesome experience! Quick, professional and honest about the leak I had coming from my upstairs toilet, leaking through my kitchen ceiling. Informed me of what may have caused the issue and to be aware for next time. It ended up being something simple that I could fix and saving me money.
Wilson Jones
Evan Whittington came this morning as promised. Evan was very professional and courteous, replacing both bathroom toilets. He delivered everything as promised and he's a professional technician, plumber and made sure everything was cleaned up and working to my satisfaction! Thanks again, Evan Whittington for professional service at it's best!
Susan Rich
I enjoyed meeting with Kyle. His professional approach and his knowledge of the systems is impressive. The evaluation of my concerns was thorough and supported with photographs of areas he felt were concerning. He took the time to answer my questions & was understanding of the "shock" his evaluation brought to me. He delivered tough news with care! Justin worked ALL day & into the evening to replace the HVAC system. He communicated throughout the process & carefully explained each element of the project. The work carried over to the next morning when Justin came back to make sure that everything was working as it should be working. I'm very happy with a new system in my home. Tyler worked all day to fix all of the plumbing issues that we had discussed. The new connections for all of the important joints as well as the shut-off valves now working in all of the bathrooms and kitchen is a relief to me. Installing the new faucet in the kitchen just adds a new sparkle to the room. Tyler's work was neat and professional throughout the day. he communicated constantly on what needed to be done and how he was doing. I appreciate all of the photographs that both Justin and Tyler have provided. It's great to have the documentation! I can't thank all of you enough for my safe and perfectly functioning home!
Maddy Montgomery
Not all heroes wear capes. Rodney showed up on time and quickly saved the day. Very professional, great work, happily fixed another issue on top of what I called for that he wasn’t expecting to have to do and still took care of a few extra things just to make sure everything was perfect! Definitely someone I’d call again.
Robert Pulido
Had my tankless water heater replaced. Richard was absolutely amazing. He showed an advised me on everything I needed to know about what I needed. Fantastic person to speak to and first classs service with a smile. Thank you Richard & thank you Benjamin Plumbing. A+++++ 👍🏼
Lindsey West
We had an issue with our sewer backing up due to collapsed sewer lines. We called Benjamin Franklin, and they sent someone out within the hour. They were able to find the problem quickly, answer all of our questions, and make the repairs as quickly as possible. We had an amazing experience! If you need them ask for Josh!
Kaylin Cannon
Austin was professional, thorough, efficient and very friendly. He figured out the reason why our toilet continued to clog. Since we live in a new 55+ community, we were stunned when Austin proudly revealed to us the culprit: a bright magenta-colored tampon casement. What?! Everyone here is too… Ohhh, wait. It must’ve been our niece who had visited a few months prior. Austin was an excellent clog sleuth! PS: Thanks to the Done Right tech who had no-showed, we got Austin who done awesome. 🙂
Jill Blancho
Our sink backed up, and I had calls in to two local recommend plumbers, but no one called me back. Ben Franklin got me on the schedule (even after hours on their site), and it was easy to book.I was not home for the service, but I was told the technician, Cole, was quick and efficient. It was half the price, if not lower, than a company that I had called a few years ago for the same service. I definitely will be calling them again if needed!
Ottmar Lezama
I recently had the pleasure of working with Timothy Forde. I hired him to drop a camera in my main sewage line. He was very courteous and informative. And for this specific service, their prices were reasonable. This isn’t a cheap service by any means, but they weren’t gouging.
Ottmar Lezama
I recently had the pleasure of working with Timothy Forde. I hired him to drop a camera in my main sewage line. He was very courteous and informative. And for this specific service, their prices were reasonable. This isn’t a cheap service by any means, but they weren’t gouging.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Our services are available in the following neighborhoods!
To keep your water heater running smoothly in Jacksonville NC, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Jacksonville NC home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Jacksonville NC to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Jacksonville NC, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Jacksonville NC, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Jacksonville NC home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Jacksonville NC often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Jacksonville NC, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your NC home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
Benjamin Franklin Plumbing® of Jacksonville NC
112 Freedom Park Dr
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