Our technician was great. He explained everything to us. We hope he gets to be our technician on installation day. Very polite as well. Toby came back and installed our water heater. He did a great job!! Would refer him to friends and family.

I had an excellent experience with Benjamin Franklin Plumbing, and I want to especially recognize their technician, Mike. He is without a doubt the best they have. Every time he has come out, Mike has been professional, courteous, and incredibly knowledgeable. What sets him apart is not just his technical skill, but the way he explains everything clearly and makes sure I understand what’s being done. He works efficiently, pays attention to detail, and shows a genuine commitment to doing the job right the first time. On top of that, he’s friendly and respectful, which makes the whole experience stress-free. Because of Mike, I have complete confidence in Benjamin Franklin Plumbing, and I’ll continue recommending them to friends and family. If you want the best service possible, ask for Mike — you won’t be disappointed!

This review is from Patrick Tucker ) had to use her Google account because I have already submitted a review for Him Farmer of Benjamin Franklin plumbing 5 STARS). Brent and Chris M. deserve 5 STARS also for the GREAT work they did on fixing the dripping faucet in my bathroom and installing a brand new faucet system that is up to code and so much better than it was before. They took the time to answer all the questions I had and showed me how to use the new equipment when installed. They were able to complete the work quickly without having to be to abrasive ( had to pull the frame from the panel to the water cabinet of the shut off valve, but the nailed them back in place). Very professional and courteous. Thanks again for all you did . You bot deserve a bonus. Will recommend Benjamin Franklin to anyone needing plumbing services.

As always, a great experience with Benjamin Franklin plumbing! Yes, they were a little late getting here, but sometimes she you can't help that when jobs take a little bit longer than you expect. Once they got here they went right to work and wow, they Really got things done quickly! They also answered any questions I had. No wonder we've used them for the past 20 years. they may cost just a little bit more than others, but they get the job done and they get it done right!