Seth is super talented and friendly. He built a dump pump cover for me and I am extremely happy with the final product. He did a great job for me!

had to get my water heater replaced because i was randomly out of hot water. Called at 9:30 am and had it all done and replaced by 4!! I already have hot water again and it’s still daylight!!! they did amazing. fast workers and did what they came to do and got out. Will definitely be contacting in the future if anything else happens !!!

Brian was great. He explained everything and made the changes necessary to fix the drip that had been driving me crazy forever. He was very quick and I have a 2 year warranty. Very pleased either way the service I received today.

We had a blocked drain and Mike came to the rescue. He is one of the nicest people. He helped me understand the issue, what he was doing to fix it and was so patient with me asking so many questions. Also he was so great at cleaning up all the goo from the snake thingy. Even found a cracked washer. Also he helped me save money by changing the plan we have with Benjamin Franklin Plumbing. Lastly he gave me some bio Ben stuff to help keep my old galvanized pipe clear. I recommend him so highly and will always request him. Thank you Mike!!

I was pleased with the help I got recently from Ben Franklin Plumbing. The technician, Forrest, helped diagnose my need for new sump pump. He was very straightforward with his delivery. I was in no way pressured to spend more $. He did a great job with the quote, the installation, and the payment collection. I called back later and requested a return visit, to address the problem I thought I was having with my sump pump. Someone was sent out next day to help. John arrived and inspected my sump pump. It turns out I didn’t have a problem, I just wasn’t aware of how sump pumps run a little differently. He explained things in an easy way to understand. He was quite helpful and pleasant.