Dan came to service our sun pump. We needed it replaced. He came that morning when I called. He was knowledgeable and personable. He resolved the issue quickly. I highly recommend and will use this company again!
Ver professional and answered all of my questions. Very pleasant demeanor. Would definitely recommend.
I had a great experience with Frank from Benjamin Franklin Plumbing. They were able to schedule us within a very reasonable timeframe and communicated clearly and consistently throughout the entire process.
Frank arrived right on time, was friendly and professional, and took the time to explain everything step by step. He made sure we understood the process, his assessment, and the diagnosis, which gave us a lot of confidence moving forward.
Excellent service from start to finish — highly recommend Frank and the team at Benjamin Franklin Plumbing!
I want to thank Ben Franklin in Mansfield Texas for hiring Hunter, an honest and the best plumber I haven’t seen in some time. Thank you Hunter for the fantastic job on my toilet. You are definitely my “go-to” person!
Wonderful company to work with. The service person Tim was very professional and knowledgeable. He competed my water heater replace in a few hours. Thank goodness for that cause not having hot water in winter is horrible. Would recommend him and Benjamin Franklin Plumbing 10 out of 10 time
Jeff was on time, professional, personable, and extremely knowledgeable. He immediately identified the problem and showed me samples of what was contributing to our problem. He was a pleasure to work with, and I would highly recommend him to anyone needing a great plumber.
Caleb Hines at Benjamin Franklin Plumbing saved the day when my shower would not turn off as a result of a broken handle. The company was quick to respond. Mr Hines was the first to arrive among the three companies I called. He explained the problem and the fix clearly and completed the job satisfactorily! Many thanks for the quick response in an emergency situation!
Had to reschedule service due to a scheduling conflict and I’m glad we did!
Ryan is a true professional. He gave us some pointers on upkeep in between service and he’s very good with kids. My son was super interested and he took the time to show him the ropes haha.
Here’s to hoping we don’t need to see him anytime soon, but if we do need plumbing services, he’s no doubt the one we’ll ask for!
Boiler short circuited, freezing cold on NY’s Eve,!! BF responded quickly and professionally as always with one of their best: Michael Z. He immediately saw the issue, he couldn’t fix it without ordering parts, so he stayed, did research, phone calls, and was eventually able to give me several options on repairs. Thank you Michael on being pleasant, professional, and always helpful!!
Very thorough with the diagnosis. Gave clear and precise next steps. Was able to check and recheck that problem had been fixed. Very satisfied with them. Will use again, hopefully same guy(Johnny)