Our tech Ethan Tolliver was exceptional from start to finish. He didn’t just treat us like a customer he treated us like family. He was very knowledgeable and thorough in explaining the repairs needed. He made the whole process enjoyable. We look forward to working with Ethan and his company in the future if anything is needed. William Owens came out and replaced the power vent on our water heater. He knew his job of the repair very well. He was genuinely concerned about our lack of hot water and replaced the part in less than 30 minutes. We are very pleased by the overall service we have received so far. We had a new tankless water heater installed after the repair and the whole process was great from start to finish. Chris and Jordan were the two install techs on the tankless eater heater. They also extended our natural gas line so we could put a gas stove in. This is honestly the best experience we’ve ever had from a company. I would highly recommend them for your next service.

Water heater repair in Lincoln—fast and professional. Our water heater quit in the morning. I called Benjamin Franklin Plumbing for water heater repair in Lincoln, and they had hot water running by lunchtime. The tech explained options for water heater installation and tankless upgrades too. Great experience—highly recommend for Lincoln and Granite Bay homeowners.

I didn’t get any work done, but he did come out and give me an Free estimate on the service that I may need but he was very honest and I thank him for that great guy

Our water bill kept climbing, and no one could find the cause until we called Benjamin Franklin Plumbing. Their leak detection team found a slab leak under the floor using advanced equipment — no unnecessary digging! They fixed it neatly and explained preventive steps. Five stars for professionalism and expertise.

“Great experience with bathroom remodel plumbing in Loomis.” Benjamin Franklin Plumbing handled all the plumbing for our small bathroom remodel in Loomis. They installed new fixtures, rerouted lines, and coordinated perfectly with our contractor. The crew was friendly, respectful, and always on schedule. It’s rare to find such dependable plumbers in Loomis — highly recommended!

Cliff is the best! He came out and fixed a leak in our new filtration system. He is kind and knowledgeable and super easy to work with! 10/10 recommend. It’s reassuring to know that we have a reliable plumber in the area!

Jeremy was great! I needed to have all my pipes replaced, sewer, water and gas. It was a big and complex job. Jeremy arrived and explained all the details of the project. He was pleasant, knowledgeable and very helpful. He answered all my questions and made sure I totally understood everything. I am so happy with the work that was performed and the great communication before, during and after the project. I highly recommend this company and their great team.

Love this company, and Rad has always been the best when he’s come out for our plumbing issues. This time he came with Ryan and they were both awesome and professional, they had to get on the roof and even cleaned some of our gutters! They quote you honestly and stay true to it. They showed up earlier than expected (days). I strongly recommend this company due to its high quality customer service and the professionalism of their employees. It’s never a great time to have to call for a plumber, but it is nice to have a company who you can call that’s trustworthy.

Michael [Zizzo] is a wonderful, patient, knowledgeable individual who has been incredibly helpful throughout the process of replacing our heating system. We are third-generation clients; our parents and grandparents were always satisfied with the work performed and we are as well! Thank you!

Lewis was very polite and explained everything to me so I could understand.. I needed to get a clog out of pipes that kitchen and bathroom pipes were attached ..he helped as he could to even keep the amount as down as could without cutting corners .. He is very friendly and profesional.. I'm so glad I got them to come out same day I called