Our Guarantees

Find your local plumber and request service.

Unfortunately, we do not currently service your zip code. View all Benjamin Franklin Plumbing locations.

There was an error during your search or the zip code is invalid.

4.83 (92345 reviews)

Voted Best Plumbers!

published by Forbes Magazine
Forbes logo

The Benjamin Franklin Plumbing Guarantees

Ensuring Peace of Mind with Reliable Services

Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.

100% Satisfaction Guarantee

At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.

On-Time Guarantee

We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.

If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).

UWIN Guarantee

U-WIN Satisfaction Guaranteed seal

UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.

Click here to submit a claim

The UWIN Code of Ethics

  • We conduct random drug testing of every employee on an ongoing basis.
  • We do complete background checks on all field employees as the law permits.
  • We offer a 100% satisfaction guarantee.
  • We maintain the highest degree of customer service.
  • We provide UWIN with all information requested regarding your transaction.
  • We allow UWIN to make a final decision regarding any customer resolution.
  • We must properly train all technicians and salespeople before sending them into your home.
  • We agree to provide our customers with the best quality service, materials, labor, expertise and craftsmanship.
  • We agree to always adhere to all laws, regulations, and ordinances that govern our service area.
  • We practice proper financial and accounting procedures in accordance with all local, state, and federal laws.

With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.83 (92345 reviews)

Jeff Luppens

Excellent in every respect!

Stacy Luppens

Julie Keahey

Very informative about protecting my system and saving energy Aex is exceptional.

kyle stack

Mike was excellent and a complete perfectionist. The work he did was top-notch and he was really friendly. We are completely happy with the job!

Edward Ashmore

Alex did very good job. The service was great timing perfect. The amount was Also fine. I will definitely keep you guys in mind for the next job. Thank you.

Joseph Novara

Had the absolute best experience ever with a plumber today. John from Benjamin Franklin Plumbing really went above and beyond the call of duty. He did a toilet repair and then he did a full inspection of our house plumbing. John educated my wife and I on why we have odor in our water and what to do about it. John was extremely knowledgeable about all things plumbing and we look forward to working with Benjamin Franklin Plumbing again in the very near future. Thank you guys!

Nettie Hastings

Mr. Jeff / supervisor and Patrick arrived earlier than planned. Most professional and presented we are here to help and fix what is needed; our pleasure to have you as a customer! They came prepared to service our CSI water treatment system that had been unattended for 2 years; our doing not BF. I was most pleased that Mr. Jeff had reviewed our history on file and was up to speed on our setup. They were thorough and explained steps they were taking to correct and service the system for efficiency. Anxious to know we were satisfied with their service. I was thrilled to have them back in my camp. This initial visit was pricey…however I had dropped the maintenance contract. The service contract for maintenance going forward is most attractive. I’m a happy customer . Thanks Mr. Jeff & Patrick…great to meet you and thanks for your patience and time and attention to satisfy us. ..AND mostly as I can not say enough of how much I appreciate your Kyle!!!!! Thanks Kyle..you have always been there for us!!!

Wade Wilson

Gustavo was a very friendly, knowledgeable, and efficient service provider. Excellent work.

jerome lupu

Scott did a good job, was professional and helpful, and friendly. He was very straightforward with his inspection snd recommendation. I would give him a positive review.

Bernie

Kylle Smith is my technician from Benjamin Franklin The Punctual Plumber and that he is. I had the best experience. He is very knowledgeable and kind. I would definitely recommend.