Our Guarantees

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4.81 (99808 reviews)

Voted Best Plumbers!

published by Forbes Magazine
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The Benjamin Franklin Plumbing Guarantees

Ensuring Peace of Mind with Reliable Services

Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.

100% Satisfaction Guarantee

At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.

On-Time Guarantee

We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.

If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).

UWIN Guarantee

U-WIN Satisfaction Guaranteed seal

UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.

Click here to submit a claim

The UWIN Code of Ethics

  • We conduct random drug testing of every employee on an ongoing basis.
  • We do complete background checks on all field employees as the law permits.
  • We offer a 100% satisfaction guarantee.
  • We maintain the highest degree of customer service.
  • We provide UWIN with all information requested regarding your transaction.
  • We allow UWIN to make a final decision regarding any customer resolution.
  • We must properly train all technicians and salespeople before sending them into your home.
  • We agree to provide our customers with the best quality service, materials, labor, expertise and craftsmanship.
  • We agree to always adhere to all laws, regulations, and ordinances that govern our service area.
  • We practice proper financial and accounting procedures in accordance with all local, state, and federal laws.

With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.81 (99808 reviews)

Mark Laird

Hunter Hinz was an incredible plumber and technician. He solved my issues fast and was considerate in explaining the problems while proposing solutions. I would definitely work with him again.

Mary C

Brandon and Nate were great! Honest and service was great quality. Very fair pricing. We had one new valve for a toilet line, new fill valve for a toilet, garbage disposal replaced and drain and clean out inspections.

Patrick O'Rourke

I first met Van Castaneda when she stoped by the Farmers Insurance Agency I work for. She spoke with us about how Benjamin Franklin Plumbing has helped customers all over LA & OC with installing the Moen Water Leak Detection system. To this date, her company has helped close to 50 of my clients get the device outfitted properly. They have also been super quick to get us everything we need in a timely matter. If you ever need help with Moen devices, or any other plumbing jobs, Benjamin Franklin Plumbing is your go to plumbing contractor!

Adam Musil

Jeffery did a great job fixing our outside faucet. I thought for sure it was going to be a nightmare but we popped up a shade umbrella, took a look at it, put a plan together, and we said a nice little prayer to the Lord that all would go smoothly. And lo and behold, smooth as butter! Thank you for not having to go through a wall, or knock a 5” hole in the brick. You sir, are a Legend 5stars

Sharon Johnson

Chris and John are very knowledgeable and great to work with. We’ve used Benjamin Franklin for 25 years and their service has always been outstanding. From simple jobs to foundation leaks, I highly recommend them.

Susan Garma

Israel Did a GREAT JOB!!! Very respectful and explaining in details what was wrong with my liking faucet and how to work it out after he fixed it. His Customer Service is Excellent!!! I will give him a 🎉20🎊 instead of a regular 10 Very, Very Happy with the job done by Israel Rivera!!!😀

Ryan Meaux

Checked in to our condo at 30a and immediately noticed an issue with plumbing. Called the owner, Mr. Jorel was sent out (this was a Friday night). He showed up and quickly resolved the issue. He was extremely professional and efficient. Wonderful experience.

Amanda Kellner

Brandon did an amazing job today! He was friendly, efficient, and very knowledgeable with fixing our pump. Everything is working perfectly now!!

Jacob Wittler

The team at Benjamin Franklin is always fantastic to work with. We moved into our house this past summer and have had a few plumbing issues pop up in the basement and kitchen. The team has been out here within 24 hours of calling, and today when our garbage disposal on the fritz their technician Braden was out here within two hours! Great, caring people. Highly recommend!

Brock Holland

Homeownership…eh?! Thought we just had a clog in our drain line because water was backing up through the washer drain line. Nope. That’d be too easy. Turns out the old cast iron pipes were corroded out on the bottom…for about 25’ worth. So what started as a two day project turned into a one week project. Benjamin Franklin Plumbing was very responsive through the whole process and keep communication high. They Jack hammered the floor and replaced the old pipe with new. They did their best to demolish as little as possible. Once they were done they covered everything back up and we were able to get back into our home. It was a nightmare, but BF Plumbing made it bearable and shortened the bad dream tremendously. Would obviously recommend to anyone having a plumbing issue.