Named Forbes' Top Ranked Plumbing Company of 2024!
If you’re dealing with any type of plumbing problem, either minor or severe, it’s essential to reach out to a professional plumber company as soon as possible for service. At Benjamin Franklin Plumbing® of Florence, our team aims to make sure you come back time and time again for any and all of your plumbing needs.
When you hire us, you can expect:
For hundreds of homeowners throughout Hartsville and the surrounding areas, Benjamin Franklin Plumbing® of Florence has become their go-to choice to handle their home’s plumbing systems. We can help your system recover from various problems and deliver the routine service needed to keep your system reliable and working at peak efficiency.
Whether you’re looking to track down the cause of those nasty smells, larger-than-life water bills, or slow-moving drains, we’re prepared to handle just about any maintenance, repair, or installation plumbing service you could need.
Our plumbers have experiencing completing all types of plumbing services:
This is just the beginning of what our team can complete in your home. Whether you’re looking for one of the above services or something not listed, reach out to our team – odds are we’ve seen it before. We have decades of combined experience troubleshooting plumbing systems to solve all types of common plumbing problems – big and small!
Not all plumbing issues are created equal. While a leaking faucet or slow-moving drain can be fixed by scheduling an appointment with one of our Hartsville plumbers, there are a handful of scenarios that require immediate help. When these occur, call our team – we’re available 24/7, 365 days a year.
We help homeowners every day and night recover from a variety of plumbing emergencies:
Our emergency plumbing services in Hartsville are backed by the same industry-leading warranties you receive during a scheduled appointment, as well as a prompt response time. Our local team is dedicated to restoring your home’s comfort and plumbing system’s reliability as soon as possible. We arrive with fully stocked trucks, ready to deliver most repairs within the same day!
Learn more about our Florence-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Sandra Mudra
Dan came to service our sun pump. We needed it replaced. He came that morning when I called. He was knowledgeable and personable. He resolved the issue quickly. I highly recommend and will use this company again!
John Maher
In general, customer service is a dying breed, but not the service technicians at Benjamin Franklin Plumbing. I wanted to surprise my wife with a water softener for Christmas. I knew from my previous interactions with lead technician, Francisco Vega that I would not be disappointed. Francisco came to my residence a week before Christmas to make arrangements for the installation. He and his colleague, Joseph, arrived promptly at the time agreed upon (the day after Christmas) to do the install. The entire installation took about five hours, but it was as seamless as possible. Upon completion of the install, Francisco answered all questions we had and gave us the peace of mind that we had made a great investment. I can confirm that the soft water feels great on our skin and the reverse osmosis water (also installed as part of the package) tastes amazing! Hats off to Benjamin Franklin Plumbing, but mostly to the quality technicians they employ.
Steven Guilbeau
Amazing service from the person who answered the phone to the plumbers, Luke Stelly & Alex Baudoin, who solved the issue. Ben Franklin Plumbing is top notch and my go-to plumbing company in town. Thanks for making the process hassle free
Cheryl Stanley
Technician, Justin, very friendly, and knowledgeable of anything you asked him reguarding the problem we had today, was able to handle our problem and solve the situation with very good work done efficiently and professionally! Thanks for helping us today Justin, and have a good new year!, the new toilet looks great, great job! Well done!
Ethan Lollis
Excellent service from start to finish. The plumber was punctual, knowledgeable, and efficient. The issue was fixed properly, and the pricing was fair. I appreciate the professionalism and would recommend this company to anyone needing plumbing work.
Matt R
I had a broken water pipe that needed immediate repair, and Ben from Benjamin Franklin Plumbing did an excellent job. The plumber was professional, knowledgeable, and efficient from start to finish. He clearly explained the issue, fixed it properly, and made sure everything was working before leaving. The work was done cleanly and with care, and the whole experience was stress-free. I would absolutely recommend them to anyone needing reliable plumbing service.
Jonathan Barr
Lonnie came in and changed my hot water heater in 3 hours super professional and knowledgeable when I asked questions. Definitely will be requesting him for any additional repairs I need around my home.
Logan Johnson
They have helped me out in a pinch on two separate occasions. They are super professional and very knowledgeable. Absolutely no complaints! Jake was so friendly when he arrived to fix my issue this morning and I couldnt be happier! Overall great experience. Thank you for fixing the pinhole leak in my water line. Seriously a christmas blessing!
Donald Mitchell Jr
Scott was outstanding from start to finish. He walked through the entire situation we were dealing every step of the way. We are quite fortunate to have had him take the call to come to our home. T.K. and Joseph joined Scott to complete the work we needed done and the did a great job! Thanks for everything gentlemen!
Rita Landgraf
Appreciate Benjamin Franklin Plumbing always coming to my home when in need of service. I found myself with no water coming into my home this morning. Carlos Zavala is exemplary - always polite and professional. Explaining as he goes and provided me with the needed fix within a few hours. I now have water in my home and ready for my Holiday. Thank you Carlos and Benjamin Franklin
To keep your water heater running smoothly in Hartsville, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Hartsville home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Hartsville to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Hartsville, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Hartsville, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Hartsville home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Hartsville often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Hartsville, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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