Our Guarantees

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4.83 (92686 reviews)

Voted Best Plumbers!

published by Forbes Magazine
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The Benjamin Franklin Plumbing Guarantees

Ensuring Peace of Mind with Reliable Services

Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.

100% Satisfaction Guarantee

At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.

On-Time Guarantee

We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.

If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).

UWIN Guarantee

U-WIN Satisfaction Guaranteed seal

UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.

Click here to submit a claim

The UWIN Code of Ethics

  • We conduct random drug testing of every employee on an ongoing basis.
  • We do complete background checks on all field employees as the law permits.
  • We offer a 100% satisfaction guarantee.
  • We maintain the highest degree of customer service.
  • We provide UWIN with all information requested regarding your transaction.
  • We allow UWIN to make a final decision regarding any customer resolution.
  • We must properly train all technicians and salespeople before sending them into your home.
  • We agree to provide our customers with the best quality service, materials, labor, expertise and craftsmanship.
  • We agree to always adhere to all laws, regulations, and ordinances that govern our service area.
  • We practice proper financial and accounting procedures in accordance with all local, state, and federal laws.

With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.83 (92686 reviews)

Cheryl Leslie

I'd like to thank Arthur Ferguson AKA, " Ben Affleck " and his side kick "Corbin" for all the work they did. Dealing with and old house has it's challenges. Arthur was patient, and very informative in explaining what was required in order to resolve the issues. Such a warm and caring person you have working for your company, Benjamin Franklin ! I will definitely recommend him for any upcoming jobs I have. Five Stars for these guys !!

Pam Lilly

Sean did a great job of explaining the leak in our shower and the steps needed to repair it. He was punctual, very helpful and accommodating. We are very pleased with the outcome and would highly recommend him.

Kelsey Gorman

So grateful we found Benjamin Franklin Plumbing. I noticed a leak under our kitchen sink Friday night, and I called multiple companies who said the earliest they could look at it was Monday. I finally called Benjamin Franklin and they were able to get me an appointment the following morning. Andrew D. communicated his arrival time well, and was so friendly and helpful during the appointment. He quickly figured out the problem and provided transparent, all inclusive pricing. He was even able to address another minor plumbing issue for us while he was here. I will definitely be using them in the future. Thank you!

Sophia Rose

I’ve hired Benjamin Franklin Plumbing twice and both experiences were top-notch. They recently handled a big pipe repair without any mess and at a fair price. Dependable and professional.

Michele Schaeffer

Tyler and Liam came to my house to do a very extensive plumbing job. Pretty much everything in the house. They were here for two days. They were so knowledgeable and thorough. Making sure everything was done correctly and complete. And that was not easy in my house. And they were fun to be around. Thank you guys!

LuEllen Martin

Josh & his team were great to work with. Very knowledgeable & professional. They gave me peace of mind.

Russ Holton

After finding that my father had installed a gas water heater incorrectly earlier today, we had Travis out to take a look at it. Thankful that The CO2 that was leaking in the house hasn’t killed them. Travis was courteous and great to work with. Let you know how the install goes tomorrow of the new water heater. We have used Benjamin Franklin before in the past and have nothing but nice things to say about them

Ed Campanile

We can recommend Benjamin Franklin plumbing for any plumbing job. We've used them for under sink drain work as well as faucet installation. They are timely, neat, and reasonably priced.

A DM

On Monday, June 16, Noel Rodriguez returned to complete work on my outgoing water pipe lines. He also installed a unit to enhance my tankless hot water heater. He worked diligently and addressed and resolved all of my issues and concerns. He worked for 5 hours and did not leave until the work was completed. I cannot say enough about the quality of the work performed. Noel is knowledgeable and professional. His work is outstanding!!! On June 13, I had another service call from Benjamin Franklin Plumbing. Noel Rodriguez serviced my plumbing leak. He was also courteous, knowledgeable and performed the work needed. An excellent technician. I would highly recommend! Johnny Mendoza was professional and knowledgeable. He addressed my concerns and clearly explained the work that needed to be done.

Gary Wall

Benjamin Franklin came out to fix two leaking toilets. Syres was very friendly, professional and courteous. He showed us the issues we were having and fixed the issues quickly and neatly! Will definitely use them again. Highly recommend .