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Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.
At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.
We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.
If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).
UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.
With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!
Great staff. Would highly recommend for all your plumbing needs.
Both Dave and Cody did exceptional work in identifying my plumbing issues and fixing them for me. They were both on time, personable, and a pleasure to work with. They helped take the sting out of a big plumwater bill! Thanks guys! Update: After leaving my house, everything was fine, however it is now the next day and there is no water in my kitchen! I called thinking it's probably an easy fix, and they tell me they can't come out till Tuesday! I understand bad weather is approaching, but I'm paying almost $2000.00 for this, and now I have no water in my kitchen for at least 4 days?!? Suddenly emptying a pan of water catching water under the kitchen sink isn't looking so bad! Not happy!
Ryan was very competent and thorough. Although all I really wanted was my toilet to work again he made some very good observations throughout my house of things needing work. He presented pros and cons and didn't feel overly pressured to do anything. His work was done right away and he left no mess. I will definitely call him in the future.
The crew at Ben Franklin responded quickly to our situation and presented us with options to fix the problem of excessive rust deposits entering the house in sinks and toilets. The returned within 48 hours and installed two filters to our system. The plumber, Mingmar, was very nice, explained everything he was going to do and finished the job in less than 4 hours. Thank you, Ben Franklin!
Our experience was awesome with Mr JD Workman, Mr Luke , Mr Trey. They did a great job on our home. Workmanship was excellent and they explained what they were doing. The cost was very reasonable we found. More than $2300 lest then the other quote. Found a good plumbing company to do future work we may need!!! They cleaned up after themselves and put all the paneling they removed back. They were very polite. Miss Heather was very polite and helped us out with the pex piping of our house. We rated them 5 stars because they were!!!! Thanks for fantastic job!!!!
Just had a new water heater installed. David did a fantastic job. He was very knowledgeable & professional. Extremely pleased with everything.
David was very knowledgeable and very helpful. He took extra time to understand my faucet problem and researched options to help me get the part I needed.
My water heater stopped working on Wednesday morning and I didn't realize that until 7pm that night. I contacted Benjamin Franklin responded and they presponded instantly. We scheduled an appointment over text (which is really cool) for 9 am next morning. Then I realized I got some leaking from my kitchen ceiling (through the light hole) and I freaked out and texted them again. Adam was incredibly helpful and patient. He walked me through shutting the water heater off step by step through a mix of calls and pics. Then Sebastian and Adam showed up on time next morning and did a great job. This will be my to-go place for any plumbing issues too. Also, the price was very reasonable. Thank you guys!
Initially called for a sewage smell in my house that’s been going on for a long time and getting worse. During technician’s assessment he determined that our pipes were not in code and needed to be replaced. He was a hard worker and stayed on task. He did find the source of the smell and fixed it.The job took 2 days plus a 3rd day to come back to fix some of his work after inspected by his supervisor. During that visit one of the fixes unfortunately caused a gap in the tub as seen in attached picture. I’m giving a 4 star because he usually came 1.5 hours or more after the time he told us he would come. One day he didn’t come at all or call. Again, our problem was fixed and he took care of an extra request, but dependability was lacking.
I'm very pleased with the recent services I received from Benjamin Franklin Plumbing. They were prompt to not only provide a full inspection of the plumbing on a recent house I purchased here in Richlands but quick to schedule an appointment to have the Hot Water Heater replaced. The Tech was knowledgeable and professional and did an extremely clean and detailed job. I highly recommend them for any plumbing needs.
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