We had a slab leak and needed everything rerouted. Esteban explained what he was doing every step of the way, and even though the final price was higher than the estimate we were happy to pay it. It was a lot of work, but him and Salvatore got it done in 2-1/2 days. Would highly recommend this company

I was thrilled with the project. The sales rep came right on time to give me an estimate of costs (which was very reasonable) and explained what would be done. Then my water service line project was completed in one day. The technicians (first Phula and then Kami also joined him) on site talked to me about the process and reviewed the progress several times. They were friendly and helpful and did a great job. I am so glad I called Benjamin Franklin Plumbing! Couldn’t be happier.

Ang was outstanding today. He arrived within 45 minutes of my calling the office regarding a just discovered hot leaky water heater. He quickly assessed the problem and provided the bad news that I needed to replace my old water heater. He then produced 4 different estimates for the replacement. He was friendly, helpful, and responsive. He is an asset for Ben Franklin.

Sean Hoffman was prompt, and quickly identified a shear wall member that was located directly behind a Pedestal Sink that was being reinstalled in the same location but higher due to floor installation. He was knowledgeable, provided options/costs and measured our house water pressure. I will request Sean going forward to eventually replace main valve to house and other plumbing repairs.

Both Ang and Caesar were friendly and professional. They explained everything to me so that I could make an informed decision. Ceasar made sure that I understood how my new hot water heater worked before he left. I would definitely recommend Benjamin Franklin Plumbing to everyone. Thank you for the great service.