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Wonderful, flawless service call! Tom and Josh were professional. Arrived 15 minutes early which is amazing in itself! I was able to call the day before in the late afternoon and get an appointment the very next day. I’m sure this company is not the least expensive nor are they the most expensive (I’ve worked with both), definitely a case of you get what you pay for. They arrived to repair piping in the master bathroom, I had several other honey do plumbing items and when I asked they gave me a quote for all. Absolutely impressed with their service, which they warranty for two years. I love that they quote by job and not by hours. PS they are DEAF FRIENDLY and made every effort to be sure I understood each expense.
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Amazing work! Replied promptly and finished the same day! Installed a brand-new hot water heater that day when other companies would take two or more!
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Excellent! Jeff offered a thorough transparent communication of analysis and quick completion of the current job at hand. More work to follow in the near future. Thank you! 🙏🏻 👍🏻 Fantastic meeting Tom today and he got lots of plumbing work accomplished with his knowledge and expertise. It was a pleasure! Still more to come but this time redoing and demo! 😂 Thank you! 🙏🏻👍🏻 Today was another day with Benjamin Franklin hard at work. I’m so appreciative for Tom’s guidance and the care with detailed workmanship of Andrew and Gerry. A pleasure getting to know the teams! A bit more still to come. Thank you! 🙏🏻👍🏻 Today Tom did another excellent job with a complicated and grumpy toilet. Two new longer bolts and wax rings, tightened all of the three toilets seats and double checked parts. No more leaks on the ceilings below! Fabulous!! Thank you!!! 🙏🏻👍🏻💯
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Tom did a great job, and B.F. kept us informed of schedule shifts. Tom was courteous, professional and thorough. When he checked our account, he saw we were due for our periodic inspection. He was able to quickly assess our issue and fix the problem. Aside from taking care of the plumbing issue, he took the time to complete our inspection and provide options with issues he found. Beyond the work, he took to time to ask questions and keep our dogs at ease.
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Tom did an excellent job on my new hot water heater, sink repair and hose replacements. He was prompt, professional, and competent. Job was completed the same day. I will be having a new kitchen sink and faucet installed next. Great job!
