Our Guarantees

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4.82 (107494 reviews)

Voted Best Plumbers!

published by Forbes Magazine

The Benjamin Franklin Plumbing Guarantees

Ensuring Peace of Mind with Reliable Services

Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.

100% Satisfaction Guarantee

At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.

On-Time Guarantee

We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.

If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).

UWIN Guarantee

UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.

Click here to submit a claim

The UWIN Code of Ethics

We conduct random drug testing of every employee on an ongoing basis.
We do complete background checks on all field employees as the law permits.
We offer a 100% satisfaction guarantee.
We maintain the highest degree of customer service.
We provide UWIN with all information requested regarding your transaction.
We allow UWIN to make a final decision regarding any customer resolution.
We must properly train all technicians and salespeople before sending them into your home.
We agree to provide our customers with the best quality service, materials, labor, expertise and craftsmanship.
We agree to always adhere to all laws, regulations, and ordinances that govern our service area.
We practice proper financial and accounting procedures in accordance with all local, state, and federal laws.

With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.82 (107494 reviews)

Desiree Ethridge

Car ran into my home, called Benjamin plumbing, Ben came out gave me a resonable estímate. Ben was able to find the water leak and seal it off. Thanks Ben

Hildegard Pascoe

Jacob was very personable and knowledgeable about what we need to have done. Update: He was on time on the arranged date and did a great job installing our toilet and three new faucets. Would very much recommend him and the company. P.S. They gave us a military discount which was very much appreciated.

Jonathan S. Ayes

Great experience! Call this morning at 9:00 with frozen pipes, PJ was here by 1:00 and we were six shortly after. PJ was great, explained everything throughly! Great experience, I would highly recommend.

Rick Grimsley

The most pristine, versatile mechanically skilled plumber Mr. Shawn Bowen of Benjamin Franklin Plumbing arrived at my home after my call for their plumbing services. Thus, no work was required, Mr. Shawn provided extremely helpful advice for the possibilities any future issues. Mr. Bowen’s curtesy, knowledge and attentiveness, with certainty, has earned my respect and reliance of Benjamin Franklin Plumbing services.

Alex Nebijinates

Great staff. Would highly recommend for all your plumbing needs.

Michelle Fletcher

Casey and Jack came out two days in a row for a frozen ditch line pipe and sump pump issue. They worked diligently and quickly. They were respectful, explaining every step; oftentimes, repeating what they were doing so my elderly mother understood. In addition to their customer service and work ethic, they have been to our home on previous service calls and have a relationship with my mother which keeps down her anxiety. Those two fellas should be commended on superb service!

Lynn Dillon

James was absolutely fantastic. On time and finished quickly. Very knowledgeable and explained everything we needed done and how he could complete it. We will be using James and Benjamin Franklin Plumbing for all our needs!

Ken Walker

Nate Rossel, with Benjamin Franklin Plumbing did a thorough job, and explained everything well for our whole house plumbing inspection with our yearly Member Ben Society - LEGACY. Nate pointed out some possible future issues but did not pressure us to make any decisions. Appreciate his honesty and thoroughness!

Mark Singleton

These guys are the epitome of professionalism and courtesy. Their work is top notch. Would recommend them any day!

Talia Miller

Arrived on time (Isreal) very professional explained everything in great detail. Offered maintenance tips. Completely satisfied our plumbing concerns. Would highly recommend this company.