Great work, super fast, and explained everything. John helped us out and was honest and thorough. He found out the main cause of one of our issues in the tub drain which required deeper work but didnt charge very much more for it. He also helped us get hotter water in our other shower and took out the valve to get a stonger flow in the shower head. He replaced the outdoor hose big faucet which was very old. I joined membership as well which I felt was a good deal in the long run.

John and the Benjamin Franklin team were very responsive and able to come out same day to fixed a toilet that wouldn’t flush. They presented multiple option and were transparent with pricing. We ended up having to replace the toilet but John was able to have a new toilet delivered in less than 30 minutes and installed it right away. Extra credit for keeping the space clean!

As a general contractor, I work with many different trades. Communication, punctuality, and cleanliness are at the forefront of this operation. From the initial call to the final inspection, working with them felt like we had all been friends for years. They truly made it effortless and pleasant. Also, their price was significantly less and their time frame was much quicker for when they could service, as well as duration. Can't wait to work with them again soon!!

Quite possibly one of the most efficient companies I’ve ever worked with. Specifically John has answered all my questions and even answered questions for a client who called me asking for advice with a water heater situation. He saved her several hundred dollars just by answering a question through me. Great company, fast, Honest and efficient. Highly recommend.

Jason and Logan did a fantastic job on installing our new tankless water heater. The company understood the urgency for us to get it installed. All personnel were professional and they kept us well informed about the timing and progress. We highly recommend this company.