Jason came on time was able to get my disposal unit and sink stopper replaced within the same visit. He was very courteous and worked efficiently getting it replaced quickly and even ensured to leave everything cleaner than he found it. I must add the team at the service desk was also great. They called me within 30 seconds of me submitting the request and were great about communicating updates to my appointment. Highly recommend using Benjamin Franklin for any plumbing needs!

John and Conly arrived on time and quickly to diagnose the problem. There was a sewer gas smell, and they were able to quickly locate the source with a sniffer Device. They made the repair for a reasonable price, and did not attempt to up charge me. They completed everything in about one hour.They were polite and friendly. I will definitely consider using Benjamin Franklin plumbing again.

I had an exceptional experience working with Jason. He was able to diagnose and fix a major issue with my house’s main line within an hour. This was after I had requested the visit at 8PM the night prior. Couldn’t be happier with how fast and professional the service was.

Benjamin Franklin is an outstanding company! From Liz and Luke, who schedule appointments with professionalism and ease, to the plumber John, who is extremely experienced and clearly knows his work inside and out — the service is always top-tier. I’ve used this company for both commercial needs and a plumbing issue at my home, and they’ve been reliable every time. I absolutely recommend this company.

Prompt and responsive. I had two separate problems both an old house with old plumbing. John was able to diagnose the Chronic issue I had with my bathroom sink not draining. He recommended a course of action, but also gave me the option for a cheaper possible fix. I took his recommendation. To replace a span of galvanized pipe that he thought was probably the culprit. He and his coworker also replaced an outdoor spigot That had been in operative for two years and required quite a bit of attention. For the diagnostics and work involves, including sawing through galvanized, steel pipes and the fact that everything works perfectly, I have no complaints at all. Everything was done at the same time. It was not inexpensive, but the price I paid reflected the work and diagnostics and parts and the speed of service.