Had a great experience with Benjamin Franklin Plumbing. Needed help with my water heater. They knew exactly what was wrong and repaired it within a couple of hours. Highly recommend.

Absolutely amazing! This company I used because they had great reviews... came out same day, Scott was so professional, knowledgeable, and took his time explaining every detail to me. I couldn't be more happy with their service. Even their schedulers were great! Not scripted, just genuinely sincere and professional! Sadly not too many companies are like that anymore. I'm a forever customer. I won't call anyone else !

I cannot say enough good things. They are wonderful at what they do and charge a reasonable rate. They will include you in every single thing they do. Absolute professionals with an amazing work ethic and a great sense of humor ad well...(check out their Halloween pic)! I can't recommend them highly enough!

BFP provided septic services for my home. I highly recommended them. Their use of communication technology is superb, and their response time was just what I needed—immediate. Eric Card performed the service, and a helpful text pinged in when he arrived. It shared his picture, and I knew who I was dealing with. He diagnosed my situation expertly and shared his knowledge in a friendly, confident way. A+ firm. I will definitely hire them again.

Scheduling appointment was quick and easy. Michael Opp did an excellent job of explaining the problem at my home, actually showing me a picture of the problem and a quick schedule for making the repair. This experience was by far the best I’ve had for quite some time!!

My garbage disposal, sink, & dishwasher were leaking & Joshua Forti was my service technician. Joshua was knowledgeable, professional, trustworthy, & courteous. He fixed the problem quickly & efficiently. I will definitely reach out to Benjamin Franklin Plumbing & ask for Joshua for any future plumbing issues I may have. Highly recommended!

Professional, informative, and precision worker are how I'd describe our impression of Sean today. Quick to identify and correct the issues and he left the area clean as it was when he got here. Couldn't be happier, we will be sure to recommend your service to all. Thanks.

I hired Ben Franklin plumbing to replace the ‘cartridge’ inside the master shower valve (Kohler K-306). Ben Franklin installed it originally. The valve started to leak due to the internal gaskets (at least 5) that normally wear out. The valve is about 15 years old and is a supersized version of a typical Kohler temp rite. To replace the cartridges and the gaskets costs about $240 (Labor only). I ordered the two parts myself directly from Kohler for about $300. The installer did a great job. This job is finicky and Ben Franklin handled it well. The gaskets even when initially put in place can move during install. Once they are installed however they stay put.

I called the company earlier this morning after discovering a leak in the cold-water faucet for our washing machine. Within minutes of reaching out through Thumbtack, the repairman, John, contacted us and arrived promptly. He provided an upfront estimate, explaining both the lower and higher end of the potential cost depending on what was required. John clearly outlined three possible scenarios: removing the remaining piece of the hose and reattaching a new one, repairing just the cold-water faucet itself, or cutting into the wall to replace the section of pipe leading to the faucet. Unfortunately, the pipe was bent and rusted, so it had to be replaced—which required cutting into the wall. However, I was comfortable with that decision because John had explained this possibility from the start. He was professional, fair with his pricing, and very respectful of our home and workspace. Given how quickly they responded and completed the job, I would highly recommend this company to anyone in need of plumbing repairs.

Michael England is a brilliant technician. His expertise is of the highest order. Additionally his willingness to explain every aspect of the work being performed - down to the smallest detail - is an invaluable addition to the high quality work and advice being provided. As a demanding customer, I could not be more pleased.