Connect With Benjamin Franklin Plumbing® of Charleston
*All fields are required*
Worry-free plumbing from our
When your plumbing system fails you, you need a team of professionals you can trust. For years, Benjamin Franklin Plumbing® of Charleston has been helping homeowners and businesses with their plumbing needs. Our customers keep coming back to us again and again because our Charleston plumbing team put their needs first. We are dedicated to providing you with a level of plumbing service that exceeds your expectations, so we guarantee 100% satisfaction on every job.
If you need your plumbing issue resolved right away, contact our emergency plumbers today for any of your repair needs in Charleston, Mount Pleasant, Summerville, North Charleston, and surrounding areas in South Carolina.
Tony Zarzaca of Benjamin Franklin Plumbing of Charleston was honored with the Personal Achievement Award during the company’s 2023 Conference in Phoenix on April 4. This award is presented annually to those franchisees or individuals who attain outstanding achievement in personal growth, sales, recruiting, training, or franchise development during the award year. “Tony Zarzaca has gone above and beyond over the past twelve months delivering results for his team on a consistent basis,” said Lance Sinclair, President of Benjamin Franklin Plumbing. “His contributions have not gone unnoticed, and we are thrilled to be honoring Tony in front of all his peers with the Personal Achievement Award. Benjamin Franklin Plumbing is fortunate to have someone as talented and committed to the brand and the team as he is. We look forward to seeing Tony’s continued success for many years to come.”
This is an exceptional team of technicians who consistently demonstrate professionalism, honesty, and trustworthiness. They take great pride in their work, and it truly shows in the quality of the service they provide.
I wanted an estimate on installing a gas line to a gas range, previously had electric, and in a house with galvanized pipe. I must first say that I was ultra pleased with my first AI phone interaction to make an appointment! It was better than a real person. I could understand every word she said. The voice was polite, no attitude, asked all the right questions, nothing more or less. And in fact, I got a same day appointment! On to the estimate. Steve looked at everything I had. Explained what could and couldn't be done. Explained in detail how and what would be needed for my new gas line. Word of caution, this is not an inexpensive process. The parts are expensive. But Explained as to why that was the case. Felt great about what Steve would be doing and scheduled the work.
Very professional, explained everything so I understood what he would do and why. He didn't try to oversell. He recommended a couple of things that would help, but no pressure. I don't normally do more than just a simple recommendation. In this case I would have to say I highly recommend them.
Jordan and Jon came out and got me squared away. Both techs were very knowledgeable and made an unpleasant experience pleasant. Thanks guys for getting us all fixed up and i will call you guys anytime I have an issue.
Matthew was amazing! Our pump broke when we lost power, he came and repaired everything! He was super professional and knowledgeable. Very dependable and left no mess for us. Excited to use our washing machine and basement bathroom with no further worries. They also quoted less than others for our repair and explained the entire process. Thank you Matthew Tacia! I would recommend this plumber to anyone.
Brian Rotolo, the plumber who installed our Flow Tech Water System, was very knowledgeable and answered our many questions. We are confident we made the right decision to go with Benjamin Franklin for our plumbing needs. We will absolutely continue to use their professional services, if needed in the future.
Matthew R was such an amazing technician/gentleman…. He made the process so smooth and I felt completely comfortable with having him in my home. I just moved to Orlando Florida a few days ago, but quickly found out from my insurance agent that my water heater that worked perfectly fine. Was six months over what it should be in order to be insured. So I had to have a new water heater put in.. It was a little more than I expected Price wise, but I would do it all over again without a doubt… You get what you pay for and that’s what Matthew R provided!! This review is solely based on Matthew, his professionalism will definitely make me call back for any other services that I may need!!
Matt have been professional and have shared people comments with fellowship with customers care and support of safety and security along with his work. I met a younger Gentleman/Brother. Take great care of Matt and support him as he reflects GREATNESS ON THE BEHALF OF THE COMPANY AND SERVES TO WE THE PEOPLE WHO APPRECIATE MATT AND THOSE WHO OPERATE THE SPIRIT AND SERVICE AS MATT HAVE: Have a BLESSED DAY 🙏🏾
I did my earthquake valve as California code records plus they did my hybrid water heater very professionally very good job.
It was a pleasure working with Moreau. He was very patient and helpful. He explained and went through my options and took his time. One of my best experiences with a service technician. Thank you!!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Anthony J Zarzaca
Owner
Mr. Zarzaca has over 25 years experience in mechanical and general contracting. He and his wife, Jean-Marie Zarzaca purchased Benjamin Franklin Plumbing of Charleston in 2017 with the goal of rebuilding the organization and transforming it into the very best service plumbing organization in Charleston. Since July of 2017, we have replaced all but 2 employees from the original 5 and have grown to a family of 15 employees including 1 dispatcher, 1 office manager, 7 high quality technicians and 6 plumbing apprentices taking part on our apprenticeship program to teach the trade to the next generation of BFP Plumbers. When Anthony is not working with the business, he enjoys the area beaches with Jean-Marie, is a gourmet chef, coaches youth football in Mt. Pleasant and supports his three children's travel sports.
Derek McDonnell
Field Operations Supervisor
Derek is the newest member of our team here at BFP. With over 25 years in the trade, Derek comes to us originally from Boston, Massachusetts by way of Lancaster, Pennsylvania. As a leader at the Ben Franklin franchise in PA, Derek worked both in the field and ran operations. He is an outstanding plumber and diagnostician of hard-to-see problems. New to the Low Country, he, his wife and family are learning all of the amazing things that Low Country Living has to offer. When not working, he and his wife support their son's high school wresting career, the beach and exploring the area.
Ricardo Solorzano
Site Superintendent
Ricky, as he is known to us and customers across the Low Country came to us in Late 2017 as our third hire in the rebuilding process. He moved to Charleston from South Florida where he has worked in plumbing for the last 20 years. We have been extremely fortunate to have Ricky on our team as he has made a complete transformation from new construction plumbing to service plumbing where he has built great relationships with his customer base and successfully graduated his assigned apprentice to a service technician in 18 months. Rick os an amazing woodworker, husband in father of three children.
Debbie Tolbert
Business Manager
Debbie came to BFP mid way through our very tumultuous first year in business. Since that time, Debbie is the organizing force of our office and a steady hand in an emergency service business that is reactive by its nature. Debbie handles all of our HR, accounting and just about anything else needed to keep the company growing. When she is not in her office at BFP, Debbie and her husband are either enjoying the beach or running after her family and three incredible granddaughters.
Amanda Turner
Dispatch Manager
Jordan
Apprentice Plumber
Description Coming Soon!
Brett
Apprentice Plumber
Description Coming Soon!
Jason "Dalton" Stanley
Technician
Dalton is one of only 2 employees left from the company we purchased in mid-2017. An apprentice at that time, he worked with several different technicians and learned the detail of the trade from multiple perspectives. After a 2 year apprenticeship, Dalton was promoted in 2018 and has thrived in the lead role. As a rare native son of Sullivan's Island SC, Dalton loves everything about the Low Country, hunting, fishing, his dogs, his family and his beloved Clemson Tigers.
Adam Etherington
Technicians
Brandon Byrd
Technician
Brett Roberts
Technician
Joshua Craven
Technician
Vinicio Bonilla
Technician
Jordan Wren
Project Support
Your Privacy Choices
© 2025 Benjamin Franklin Franchising SPE LLC. All Rights Reserved. 
