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You Can Count on the
When your plumbing system fails you, you need a team of professionals you can trust. For years, Benjamin Franklin Plumbing® of Charleston has been helping homeowners and businesses with their plumbing needs. Our customers keep coming back to us again and again because our Charleston plumbing team put their needs first. We are dedicated to providing you with a level of plumbing service that exceeds your expectations, so we guarantee 100% satisfaction on every job.
If you need your plumbing issue resolved right away, contact our emergency plumbers today for any of your repair needs in Charleston, Mount Pleasant, Summerville, North Charleston, and surrounding areas in South Carolina.
Tony Zarzaca of Benjamin Franklin Plumbing of Charleston was honored with the Personal Achievement Award during the company’s 2023 Conference in Phoenix on April 4. This award is presented annually to those franchisees or individuals who attain outstanding achievement in personal growth, sales, recruiting, training, or franchise development during the award year. “Tony Zarzaca has gone above and beyond over the past twelve months delivering results for his team on a consistent basis,” said Lance Sinclair, President of Benjamin Franklin Plumbing. “His contributions have not gone unnoticed, and we are thrilled to be honoring Tony in front of all his peers with the Personal Achievement Award. Benjamin Franklin Plumbing is fortunate to have someone as talented and committed to the brand and the team as he is. We look forward to seeing Tony’s continued success for many years to come.”
Cristian is highly professional and polite. He did maintenance on our water heater and fixed a bathroom drain. He also suggested two areas that we might consider fixing in the future. He encouraged us to ask questions and thoroughly answered them for us. He’s very personable and we will ask for him in the future!
Nick was excellent and provided very helpful perspective regarding a lateral drain problem we’re experiencing. He took the time to understand our unique situation and offer solutions with tradeoffs for consideration. Nick also made the effort to help us schedule the next step in the process before departing. Nick is a credit to the Benjamin Franklin brand and why the customer reviews and ratings we saw are so positive. Thank you!
Benjamin Franklin service technician, Aaron is the best! He is here to assist with any issue and promptly has a solution - work is high quality, long-lasting and 100% efficient. I wouldn't hire anyone else as i know i can depend on this company and their highly skilled technicians and enjoy the personable consistency.
I met a lot of the technicians at Benjamin Franklin Plumbing in the process of getting a new water heater installed. Everyone was pleasant to work with and everyone seemed knowledgeable and professional. Cole and Jordan were especially helpful throughout the process. It was great to have the expertise of Mr Sparky technicians Charles, Tony, and Brian available as well since the age of the electrical panel caused some of the issues we ran into. It all got resolved and the pricing was reasonable.
i had problems with my washer dryer and drains and the work was done professionally and well. Would recommend 100%
Jesse, from this company did a fantastic job. He was prompt, gave me written quotes, stayed true to his word every step of the way for our project. I appreciated the clear communication. He called. He texted. He sent video updates. I appreciated his hard work and attention to detail. Thank you for all of the repairs!!
These guys are good! Quick to come out and fix our plumbing problem! Fair price and a very courteous and professional plumber. Highly recommended!
Extremely professional technician who was very knowledgeable of his job and explained everything as he completed the task at hand. He has a lot of job energy and enthusiasm. He cleaned up everything and explained all the invoice at the completion of task. Epitome of great customer service!!!!
Excellent service all around. I called/emailed three other local companies, and didn’t hear back from them at all. BF Plumbing installed a new water heater the next day, after an initial visit to explain possible repairs vs. replacement. Adam was patient and extremely knowledgeable. Installation was amazing and Adam took the time to explain the work he did and ensure all my questions were answered. Top-notch service throughout, which is getting harder to find these days! Highly recommended.
Matt has been out to visit multiple times for various issues in our 130 year old house, and we have gotten reliable service with clear and helpful explanations. He also helped with a few follow up questions after we replaced the lining of our water softener this summer.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Anthony J Zarzaca
Owner
Mr. Zarzaca has over 25 years experience in mechanical and general contracting. He and his wife, Jean-Marie Zarzaca purchased Benjamin Franklin Plumbing of Charleston in 2017 with the goal of rebuilding the organization and transforming it into the very best service plumbing organization in Charleston. Since July of 2017, we have replaced all but 2 employees from the original 5 and have grown to a family of 15 employees including 1 dispatcher, 1 office manager, 7 high quality technicians and 6 plumbing apprentices taking part on our apprenticeship program to teach the trade to the next generation of BFP Plumbers. When Anthony is not working with the business, he enjoys the area beaches with Jean-Marie, is a gourmet chef, coaches youth football in Mt. Pleasant and supports his three children's travel sports.
Derek McDonnell
Field Operations Supervisor
Derek is the newest member of our team here at BFP. With over 25 years in the trade, Derek comes to us originally from Boston, Massachusetts by way of Lancaster, Pennsylvania. As a leader at the Ben Franklin franchise in PA, Derek worked both in the field and ran operations. He is an outstanding plumber and diagnostician of hard-to-see problems. New to the Low Country, he, his wife and family are learning all of the amazing things that Low Country Living has to offer. When not working, he and his wife support their son's high school wresting career, the beach and exploring the area.
Ricardo Solorzano
Site Superintendent
Ricky, as he is known to us and customers across the Low Country came to us in Late 2017 as our third hire in the rebuilding process. He moved to Charleston from South Florida where he has worked in plumbing for the last 20 years. We have been extremely fortunate to have Ricky on our team as he has made a complete transformation from new construction plumbing to service plumbing where he has built great relationships with his customer base and successfully graduated his assigned apprentice to a service technician in 18 months. Rick os an amazing woodworker, husband in father of three children.
Debbie Tolbert
Business Manager
Debbie came to BFP mid way through our very tumultuous first year in business. Since that time, Debbie is the organizing force of our office and a steady hand in an emergency service business that is reactive by its nature. Debbie handles all of our HR, accounting and just about anything else needed to keep the company growing. When she is not in her office at BFP, Debbie and her husband are either enjoying the beach or running after her family and three incredible granddaughters.
Amanda Turner
Dispatch Manager
Jordan
Apprentice Plumber
Description Coming Soon!
Brett
Apprentice Plumber
Description Coming Soon!
Jason "Dalton" Stanley
Technician
Dalton is one of only 2 employees left from the company we purchased in mid-2017. An apprentice at that time, he worked with several different technicians and learned the detail of the trade from multiple perspectives. After a 2 year apprenticeship, Dalton was promoted in 2018 and has thrived in the lead role. As a rare native son of Sullivan's Island SC, Dalton loves everything about the Low Country, hunting, fishing, his dogs, his family and his beloved Clemson Tigers.
Adam Etherington
Technicians
Brandon Byrd
Technician
Brett Roberts
Technician
Joshua Craven
Technician
Vinicio Bonilla
Technician
Jordan Wren
Project Support
