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When your plumbing system fails you, you need a team of professionals you can trust. For years, Benjamin Franklin Plumbing® of Charleston has been helping homeowners and businesses with their plumbing needs. Our customers keep coming back to us again and again because our Charleston plumbing team put their needs first. We are dedicated to providing you with a level of plumbing service that exceeds your expectations, so we guarantee 100% satisfaction on every job.
If you need your plumbing issue resolved right away, contact our emergency plumbers today for any of your repair needs in Charleston, Mount Pleasant, Summerville, North Charleston, and surrounding areas in South Carolina.
Tony Zarzaca of Benjamin Franklin Plumbing of Charleston was honored with the Personal Achievement Award during the company’s 2023 Conference in Phoenix on April 4. This award is presented annually to those franchisees or individuals who attain outstanding achievement in personal growth, sales, recruiting, training, or franchise development during the award year. “Tony Zarzaca has gone above and beyond over the past twelve months delivering results for his team on a consistent basis,” said Lance Sinclair, President of Benjamin Franklin Plumbing. “His contributions have not gone unnoticed, and we are thrilled to be honoring Tony in front of all his peers with the Personal Achievement Award. Benjamin Franklin Plumbing is fortunate to have someone as talented and committed to the brand and the team as he is. We look forward to seeing Tony’s continued success for many years to come.”
Anthony was wonderful. Very knowledgeable and careful when working so as to not make a mess. He made sure we were happy with his work before leaving. We will definitely request him again if we have any further issues
Fast and friendly service. Victor was easy to work with. He was professional and honest. He came on a Saturday which was appreciated. 10 out of would definitely recommend!
We scheduled an appointment online on the Friday after Thanksgiving and received a call back right away. The representative explained the cost for a last‑minute Friday visit, but we decided to book for Monday instead. She also provided suggestions in the meantime concerning the leak. On Monday, the team arrived during the timeframe discussed with my husband which was around 10am, inspected the house, and explained their plan before starting the work. They replaced all of our copper pipes and had everything completed by 5 p.m. Before leaving, they carefully inspected their work, checked all the water lines, and made sure everything was functioning. The communication was clear, the work was thorough, and the professionalism great. Overall, we’re very satisfied with the service and would recommend them to anyone needing plumbing work done.
Great company and service!!!!. We started having trouble with our hot water- we inherited this tankless water heater- and it took some time for us to diagnose the problem. However, once we got in touch with Benjamin Franklin plumbing, they were phenomenal. Great communication, super quick response time, And they come service on the weekends! Brock was professional, kind and super helpful! He diagnosed the problem and ran through several options, before helping us navigate and make a plan. Matt was also great, he was professional, communicative, friendly and efficient. Both gentlemen resolved what could have been a much bigger problem with ease and efficiency. 10/10 would recommend to anyone
Thank you, for coming on out and helping me with this issue. I have been having issues with my property management on handling this and it has created some problems with my COPD. U came out same day and started to get the job done one that same day. I truly am grateful and will recommend you to everyone I know with any plumbing issues One happy customer
Overall I think Matt and Daunte did a great job. They were friendly and got everything setup in quick order. My only complaint was about the price of the job. They informed of the price when they were here and were upfront about it but I do think the company over charges for the a fairly simple project. Which is not the employees fault.
I cannot say enough positive things about Chris Austin resolving our plumbing issue of low water pressure in our townhouse. He arrived on time, quickly identified the problem part, explained what needed to be done, accomplished the task, and problem solved. It was like pressing the easy button, and I will definitely be calling again for any future plumbing issues. Thank you Chris and Benjamin Franklin Plumbing of Raleigh for fair pricing and excellent service!
Five stars for Benjamin Franklin Plumbing. Their team provided prompt, reliable service, and the heating repair was completed with exceptional professionalism. I am highly satisfied and would confidently recommend their services👍
Matthew Tacia was here today and did excellent work, as always. I’m so happy to have this company as our go to plumbing company. It is not always easy to find companies you can trust and do high quality work. Matthew did a thorough cleaning of our sump pump, and fixed some pipe work for us. I’m glad he was here, because he also found a leak I hadn’t noticed until he pointed it out. He also cleaned out a drain we needed taken care of. I can always count on everything being cleaned up after the work is done as well. We recommended this company to friends of ours from church, and they were also very happy with Josh, who did the work for them.
John came out in less time than I expected! He was courteous, knowledgeable and highly professional. He was able to isolate the problem and fix it in one visit. I think I found the plumber we will use for future issues…
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Anthony J Zarzaca
Owner
Mr. Zarzaca has over 25 years experience in mechanical and general contracting. He and his wife, Jean-Marie Zarzaca purchased Benjamin Franklin Plumbing of Charleston in 2017 with the goal of rebuilding the organization and transforming it into the very best service plumbing organization in Charleston. Since July of 2017, we have replaced all but 2 employees from the original 5 and have grown to a family of 15 employees including 1 dispatcher, 1 office manager, 7 high quality technicians and 6 plumbing apprentices taking part on our apprenticeship program to teach the trade to the next generation of BFP Plumbers. When Anthony is not working with the business, he enjoys the area beaches with Jean-Marie, is a gourmet chef, coaches youth football in Mt. Pleasant and supports his three children's travel sports.
Derek McDonnell
Field Operations Supervisor
Derek is the newest member of our team here at BFP. With over 25 years in the trade, Derek comes to us originally from Boston, Massachusetts by way of Lancaster, Pennsylvania. As a leader at the Ben Franklin franchise in PA, Derek worked both in the field and ran operations. He is an outstanding plumber and diagnostician of hard-to-see problems. New to the Low Country, he, his wife and family are learning all of the amazing things that Low Country Living has to offer. When not working, he and his wife support their son's high school wresting career, the beach and exploring the area.
Ricardo Solorzano
Site Superintendent
Ricky, as he is known to us and customers across the Low Country came to us in Late 2017 as our third hire in the rebuilding process. He moved to Charleston from South Florida where he has worked in plumbing for the last 20 years. We have been extremely fortunate to have Ricky on our team as he has made a complete transformation from new construction plumbing to service plumbing where he has built great relationships with his customer base and successfully graduated his assigned apprentice to a service technician in 18 months. Rick os an amazing woodworker, husband in father of three children.
Debbie Tolbert
Business Manager
Debbie came to BFP mid way through our very tumultuous first year in business. Since that time, Debbie is the organizing force of our office and a steady hand in an emergency service business that is reactive by its nature. Debbie handles all of our HR, accounting and just about anything else needed to keep the company growing. When she is not in her office at BFP, Debbie and her husband are either enjoying the beach or running after her family and three incredible granddaughters.
Amanda Turner
Dispatch Manager
Jordan
Apprentice Plumber
Description Coming Soon!
Brett
Apprentice Plumber
Description Coming Soon!
Jason "Dalton" Stanley
Technician
Dalton is one of only 2 employees left from the company we purchased in mid-2017. An apprentice at that time, he worked with several different technicians and learned the detail of the trade from multiple perspectives. After a 2 year apprenticeship, Dalton was promoted in 2018 and has thrived in the lead role. As a rare native son of Sullivan's Island SC, Dalton loves everything about the Low Country, hunting, fishing, his dogs, his family and his beloved Clemson Tigers.
Adam Etherington
Technicians
Brandon Byrd
Technician
Brett Roberts
Technician
Joshua Craven
Technician
Vinicio Bonilla
Technician
Jordan Wren
Project Support
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