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When you need plumbing services in the Charleston area, you deserve to receive them from a team that is trusted throughout the nation. While we’re locally owned and operated, we follow the standards that have made Benjamin Franklin one of the most trusted names in the industry. Our plumbers are always focused on treated customers right while using their extensive training and experience to get the job done right the first time. We’re always on time and can finish most jobs in one visit thanks to our well-stocked vehicles!
Whether you need a new sink installed or have a drain that isn’t working right, we’re ready to help! We also offer comprehensive plumbing maintenance plans for your peace of mind. With regular maintenance, we’ll be able to spot minor problems and fix them before they become costly plumbing emergencies.
At Benjamin Franklin Plumbing® of Charleston, we do more than promise great service—we back our claims with some of the best guarantees in the industry. First, we start your service the right way by showing up on time for your appointment. We know plumbers don’t have a reputation for being punctual, so we make sure we are to make calling us easy! We also back all our work with a 100% satisfaction guarantee. We back every turn of our wrench so you can trust that we’re always working to do the job right the first time.
This is my first experience with Benjamin Franklin Plumbing and it won’t be my last! I needed two faucets installed for two new vanities in my home. Jason’s 30 years of experience was very evident as he expertly installed the faucets. One bathroom installation was more complicated and he addressed the issues very skillfully.
A truly excellent experience! Tech Moreau was very professional, straightforward, patient and transparent with pricing. Moreau correctly diagnosed our problem. He offered more than one solution along with the cost for each solution. No high pressure, just straight up answers. I highly recommend Benjamin Franklin Plumbing!
Benjamin Franklin is an outstanding company! From Liz and Luke, who schedule appointments with professionalism and ease, to the plumber John, who is extremely experienced and clearly knows his work inside and out — the service is always top-tier. I’ve used this company for both commercial needs and a plumbing issue at my home, and they’ve been reliable every time. I absolutely recommend this company.
I called the company last night due to a leak under my kitchen sink. Connor was here at 8:15 the next morning. He reached out when he was 15 minutes away. He explained the work to be done and gave me the cost to repair along with a senior discount. He also answered some additional questions I had not related to the leak he came out to fix. Connor was extremely professional, polite and efficient. I'm glad a chose Benjamin Franklin and very pleased with the quality of work and the level of customer service. I will definitely request Connor again for future needs and will recommend him to friends.
Jim is a professional. Always a pleasure having him in my home. You can always tell who is good at what they do and then theres guys like JIM!!!
Where to even start with my house going in the market the next day and bad luck with a bad hot water tank have a lot of company’s a call I gave them a call they said they could be out in the morning which was better than everyone else they called me back 15 minutes later to inform me the technician MIKE was willing to come out mind you it’s after 6pm at this time MIKE called me personally we came up with a plan and he brought everything he needed to put in a brand new hot water tank can’t thank MIKE and the lady who answered the call and felt my worry about this situation and made this happen in time for my home to go in the market. Thank you make sure you guys keep MIKE great guy very knowledgeable friendly over all great guy.
Scott did an outstanding job replacing our water heater. First class service all the way, and a terrific product. I would highly recommend BF for you next plumbing job.
Our technician, Frank Jones, installed a water leak detection device. He arrived on time and was incredibly knowledgeable and professional. He thoroughly explained the procedure and answered all my questions. I was impressed with his communication throughout the process and his attention to detail. I highly recommend Benjamin Franklin Plumbing and will definitely call them in the future.
I had an exceptional experience working with Jason. He was able to diagnose and fix a major issue with my house’s main line within an hour. This was after I had requested the visit at 8PM the night prior. Couldn’t be happier with how fast and professional the service was.
Bryon was Great he was professional and very nice. I would highly recommend him to anyone. The only thing I don't like about this company is their office people. They just think that you can take off any day of the week and make it work for them not for you. with 4hr appointment timeframe is very hard for me. The technicians are great.
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