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When you need plumbing services in the Charleston area, you deserve to receive them from a team that is trusted throughout the nation. While we’re locally owned and operated, we follow the standards that have made Benjamin Franklin one of the most trusted names in the industry. Our plumbers are always focused on treated customers right while using their extensive training and experience to get the job done right the first time. We’re always on time and can finish most jobs in one visit thanks to our well-stocked vehicles!
Whether you need a new sink installed or have a drain that isn’t working right, we’re ready to help! We also offer comprehensive plumbing maintenance plans for your peace of mind. With regular maintenance, we’ll be able to spot minor problems and fix them before they become costly plumbing emergencies.
At Benjamin Franklin Plumbing® of Charleston, we do more than promise great service—we back our claims with some of the best guarantees in the industry. First, we start your service the right way by showing up on time for your appointment. We know plumbers don’t have a reputation for being punctual, so we make sure we are to make calling us easy! We also back all our work with a 100% satisfaction guarantee. We back every turn of our wrench so you can trust that we’re always working to do the job right the first time.
Leo Turentine did a really good job he was here on time did all the work did pay attention to using booties and keeping the house clean and after replacing a toilet the bathroom was spotless. Greatly appreciated.
Great experience again! Unfortunately, had to use this company to replace the main water line in October. They were complete professionals at that time and again today. Discovered water in my garage, had narrowed it down to a water heater with my “expertise”. Called the professionals to go from there and after doing the research and going the extra mile, was informed it was not a plumbing leak, but water entering from outside my house. They could have taken my money and installed a new water heater, but instead informed me that was not the case. I will continue to recommend this company to anyone I know that needs plumbing work because of their integrity. Thank you Benjamin Franklin Plumbing and to my technician Leo.
Benjamin Franklin Plumbing of Huntington Beach exceeded my expectations! From the initial call to the completed repair, their team was professional and efficient. I reside in Newport Beach, and they also helped with a re-pipe for my home, making the entire process smooth and stress-free. The plumber arrived on time, quickly diagnosed the problem, and provided a clear explanation of the repair process. The work was done to a high standard, and I was impressed with their attention to detail. I highly recommend Benjamin Franklin Plumbing of Huntington Beach for their reliable service and expertise.
I had already been without hot water for over a week when these two neatly dressed, extremely polite, and really good-looking young men filed into my house. They were from Benjamin Franklin plumbing and were going to inspect my water heater and give me an estimate for its repair; which they quickly did. I liked the way Aaron took the time to explain to me the reasons that the old water heater needed to be replaced instead of being repaired, but my heart sank when I saw the estimate. When I last bought a water 6heater some 20 yrs ago, the heater cost about $600 and the total with labor was about $1100. The current price was $2750! My retirement income was $1400/month so I sadly told Aaron that I couldn't afford a new heater, especially since my car had bitten the dust three weeks before. When you live alone in a rural area, you must have a car, so I was going to have to get used to cold water. Aaron said he would try to find some charities that were willing to help someone like me, but after he'd spent over an hour calling around without success, I gave up hope and told them goodbye. Imagine my stunned surprise when Benjamin Franklin plumbing called me several mornings later and said that they were combining the offers from several different charities to have enough to pay for a brand new water heater plus installation! Aaron and his crew showed up that afternoon and cleaned out my water heater closet.(They wouldn't let me do it.) They drained the old unit, detached it from my plumbing, then removed it from my property. Next they wheeled in a new one and installed it with all the bells and whistles. For example, they put the tank in a drip tray, so if it should (God forbid) leak, then my floor will be protected. This one also has a tiny tank built in above it to catch any overflow from up there. Pretty neat. The guys worked tirelessly but efficiently for a couple of hours.When it was done, they cleaned the work area and took away the trash. They never let me do any of the work, and they never took a single dime.And it works great! I have been so blessed by my encounter with Benjamin Franklin. I had been slowly spiraling down into depression, but now I'm walking with a lighter step. I feel special and full of hope again. This really did happen to ME! It's incredible!
Ryan did a thousand times better job than Hoffmann Brothers did. Why? Cause he showed up, and he did the job! Bonus: he was super friendly and forthcoming.
This is best experience with a plumbing company I’ve ever had. Moreau the plumber looked at the job and right away knew what to do, he fixed it and made us very happy. What more can you ask for. I’ll definitely be using Ben Franklin from here on out!
Woke up with no water. Pat was quick, friendly, showed me pictures and explained what happened and the solution. Discussed things to look out for and restored the water quickly. Pat is skilled and will use them again if needed!
Our Technician David was Amazing! He showed up on time. He was friendly. The Saints should know about this company, he treated us with respect, grace, and kindness. We’re definitely using this company again. Would recommend to Churches, Business Owners, Homeowners, any other property that needs a plumber or sewer work done. 5 stars ⭐️
We called this morning and by lunch the job was fixed! Tuker was very pleasant and professional and competent. I would hire him/them again without hesitation. Thank you to One Hour Heating for recommending them!
Shawn was wonderful. He is so knowledgeable and smart, and I am very grateful for his expertise. I feel very blessed to have such a good caring company. My needs are many but Benjamin Franklin has met all of them perfectly. They will do right by you every time. I highly recommend this company, and especially Shawn. Edit : Installation of Tankless Water Heater and Water Treatment system went smoothly. Shawn did an amazing job. I am so pleased with all the work he's done in my house! Ronnie and Khaden were also involved and they were very competent. Shawn also installed the Micropower Guard on my furnace and a dehumidifier. Excellent service! I'm very pleased. HVAC system installation went very well. Tim, Kyle, Justin and TJ did a great job. I'm very pleased with all of the work done.
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