Our service area map
When you need plumbing services in the Charleston area, you deserve to receive them from a team that is trusted throughout the nation. While we’re locally owned and operated, we follow the standards that have made Benjamin Franklin one of the most trusted names in the industry. Our plumbers are always focused on treated customers right while using their extensive training and experience to get the job done right the first time. We’re always on time and can finish most jobs in one visit thanks to our well-stocked vehicles!
Whether you need a new sink installed or have a drain that isn’t working right, we’re ready to help! We also offer comprehensive plumbing maintenance plans for your peace of mind. With regular maintenance, we’ll be able to spot minor problems and fix them before they become costly plumbing emergencies.
At Benjamin Franklin Plumbing® of Charleston, we do more than promise great service—we back our claims with some of the best guarantees in the industry. First, we start your service the right way by showing up on time for your appointment. We know plumbers don’t have a reputation for being punctual, so we make sure we are to make calling us easy! We also back all our work with a 100% satisfaction guarantee. We back every turn of our wrench so you can trust that we’re always working to do the job right the first time.
Not all heroes wear capes. Rodney showed up on time and quickly saved the day. Very professional, great work, happily fixed another issue on top of what I called for that he wasn’t expecting to have to do and still took care of a few extra things just to make sure everything was perfect! Definitely someone I’d call again.
Had my tankless water heater replaced. Richard was absolutely amazing. He showed an advised me on everything I needed to know about what I needed. Fantastic person to speak to and first classs service with a smile. Thank you Richard & thank you Benjamin Plumbing. A+++++ 👍🏼
Austin was professional, thorough, efficient and very friendly. He figured out the reason why our toilet continued to clog. Since we live in a new 55+ community, we were stunned when Austin proudly revealed to us the culprit: a bright magenta-colored tampon casement. What?! Everyone here is too… Ohhh, wait. It must’ve been our niece who had visited a few months prior. Austin was an excellent clog sleuth! PS: Thanks to the Done Right tech who had no-showed, we got Austin who done awesome. 🙂
Joseph & Andrew came today to fix a leaky toilet What great young men, arrived on time, courteous, neat. Did a check of all our plumbing & tightened my loose kitchen faucet Found 2 things that will need attention in future. No pressure to do now, just recommendations! Also gave us price should we want jobs done. Very satisfied & will call them back! They & Company very professional!
Jeff and Johnny were amazing to work with! They were so respectful of our home, super friendly, and best of all, they gave us back heat and hot water! They were very kind, super sweet and knowledgeable about the entire process. Plus they installed our new furnace efficiently and fast! Highly recommend!!!
Eric at Benjamin Franklin Plumbing is absolutely AMAZING. He treated my home as if it was his own - showed and explained what he was doing every step of the way, was polite, friendly and timely. He cleaned up everything as he went so that there was no mess left at all. He went the extra mile and then some. Would absolutely recommend Eric and Benjamin Franklin Plumbing as they were the most professional service I have used in quite some time. Very much appreciated and worth every cent.
Brent and Daunte installed a new water heater in my home on 11/11. The entire process was great, and they did a great job. The workmanship was top notch. I’m very satisfied with Ben Franklin plumbing. I will use again.
Austin, was prompt and congenial. As always. It is a pleasure to do business with him. I will be recommending Ben Franklin and Austin to all my friends and family. Austin did a great job installing my replacement faucet. Thank you Ben!
Sam was professional and called to let me know his arrival time. He snaked the kitchen sink drain and cleaned up after. He gave me a tip to help my disposal unit too.
We had a great experience with Noah! He was very professional, honest, and knowledgeable. Instead of trying to fix a problem that didn’t really exist, he carefully explained what was going on and gave us practical advice on how to solve it. It’s rare to find someone so trustworthy and straightforward. Highly recommend Noah for any plumbing needs!
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