Our service area map
When you need plumbing services in the Charleston area, you deserve to receive them from a team that is trusted throughout the nation. While we’re locally owned and operated, we follow the standards that have made Benjamin Franklin one of the most trusted names in the industry. Our plumbers are always focused on treated customers right while using their extensive training and experience to get the job done right the first time. We’re always on time and can finish most jobs in one visit thanks to our well-stocked vehicles!
Whether you need a new sink installed or have a drain that isn’t working right, we’re ready to help! We also offer comprehensive plumbing maintenance plans for your peace of mind. With regular maintenance, we’ll be able to spot minor problems and fix them before they become costly plumbing emergencies.
At Benjamin Franklin Plumbing® of Charleston, we do more than promise great service—we back our claims with some of the best guarantees in the industry. First, we start your service the right way by showing up on time for your appointment. We know plumbers don’t have a reputation for being punctual, so we make sure we are to make calling us easy! We also back all our work with a 100% satisfaction guarantee. We back every turn of our wrench so you can trust that we’re always working to do the job right the first time.
Not all heroes wear capes. Rodney showed up on time and quickly saved the day. Very professional, great work, happily fixed another issue on top of what I called for that he wasn’t expecting to have to do and still took care of a few extra things just to make sure everything was perfect! Definitely someone I’d call again.
Had my tankless water heater replaced. Richard was absolutely amazing. He showed an advised me on everything I needed to know about what I needed. Fantastic person to speak to and first classs service with a smile. Thank you Richard & thank you Benjamin Plumbing. A+++++ 👍🏼
We had an issue with our sewer backing up due to collapsed sewer lines. We called Benjamin Franklin, and they sent someone out within the hour. They were able to find the problem quickly, answer all of our questions, and make the repairs as quickly as possible. We had an amazing experience! If you need them ask for Josh!
Austin was professional, thorough, efficient and very friendly. He figured out the reason why our toilet continued to clog. Since we live in a new 55+ community, we were stunned when Austin proudly revealed to us the culprit: a bright magenta-colored tampon casement. What?! Everyone here is too… Ohhh, wait. It must’ve been our niece who had visited a few months prior. Austin was an excellent clog sleuth! PS: Thanks to the Done Right tech who had no-showed, we got Austin who done awesome. 🙂
Ben is a terrific representative of your company. He arrived early and went right to work, evaluating the problem and discussing necessary repairs and cost. Ben is a very personable and knowledgable fellow who knows his trade and communicates well. I enjoyed having Ben repair my plumbing; he even minimized the pain of the repair cost. Should another plumbing problem arise, I will call for Ben - a true professional.
I highly recommend Oscar and his team at Benjamin Franklin Plumbing! They are reliable. fast, and easy to work with. The prices were fair and the service was even better. Thank you!
Joseph & Andrew came today to fix a leaky toilet What great young men, arrived on time, courteous, neat. Did a check of all our plumbing & tightened my loose kitchen faucet Found 2 things that will need attention in future. No pressure to do now, just recommendations! Also gave us price should we want jobs done. Very satisfied & will call them back! They & Company very professional!
Jeff and Johnny were amazing to work with! They were so respectful of our home, super friendly, and best of all, they gave us back heat and hot water! They were very kind, super sweet and knowledgeable about the entire process. Plus they installed our new furnace efficiently and fast! Highly recommend!!!
Eric at Benjamin Franklin Plumbing is absolutely AMAZING. He treated my home as if it was his own - showed and explained what he was doing every step of the way, was polite, friendly and timely. He cleaned up everything as he went so that there was no mess left at all. He went the extra mile and then some. Would absolutely recommend Eric and Benjamin Franklin Plumbing as they were the most professional service I have used in quite some time. Very much appreciated and worth every cent.
After years of searching for a plumber who wasn’t always trying to sell us something new when all we needed was a repair, what a blessing it is that we found Benjamin Franklin Plumbing & Josh. Such a polite, professional & knowledgeable young man. Fixed the issue and did it without selling us a brand new toilet. So nice to have plumbers you can trust! Thank you Josh!
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