Our service area map
When you need plumbing services in the Charleston area, you deserve to receive them from a team that is trusted throughout the nation. While we’re locally owned and operated, we follow the standards that have made Benjamin Franklin one of the most trusted names in the industry. Our plumbers are always focused on treated customers right while using their extensive training and experience to get the job done right the first time. We’re always on time and can finish most jobs in one visit thanks to our well-stocked vehicles!
Whether you need a new sink installed or have a drain that isn’t working right, we’re ready to help! We also offer comprehensive plumbing maintenance plans for your peace of mind. With regular maintenance, we’ll be able to spot minor problems and fix them before they become costly plumbing emergencies.
At Benjamin Franklin Plumbing® of Charleston, we do more than promise great service—we back our claims with some of the best guarantees in the industry. First, we start your service the right way by showing up on time for your appointment. We know plumbers don’t have a reputation for being punctual, so we make sure we are to make calling us easy! We also back all our work with a 100% satisfaction guarantee. We back every turn of our wrench so you can trust that we’re always working to do the job right the first time.
Awesome experience! Quick, professional and honest about the leak I had coming from my upstairs toilet, leaking through my kitchen ceiling. Informed me of what may have caused the issue and to be aware for next time. It ended up being something simple that I could fix and saving me money.
Evan Whittington came this morning as promised. Evan was very professional and courteous, replacing both bathroom toilets. He delivered everything as promised and he's a professional technician, plumber and made sure everything was cleaned up and working to my satisfaction! Thanks again, Evan Whittington for professional service at it's best!
I enjoyed meeting with Kyle. His professional approach and his knowledge of the systems is impressive. The evaluation of my concerns was thorough and supported with photographs of areas he felt were concerning. He took the time to answer my questions & was understanding of the "shock" his evaluation brought to me. He delivered tough news with care! Justin worked ALL day & into the evening to replace the HVAC system. He communicated throughout the process & carefully explained each element of the project. The work carried over to the next morning when Justin came back to make sure that everything was working as it should be working. I'm very happy with a new system in my home. Tyler worked all day to fix all of the plumbing issues that we had discussed. The new connections for all of the important joints as well as the shut-off valves now working in all of the bathrooms and kitchen is a relief to me. Installing the new faucet in the kitchen just adds a new sparkle to the room. Tyler's work was neat and professional throughout the day. he communicated constantly on what needed to be done and how he was doing. I appreciate all of the photographs that both Justin and Tyler have provided. It's great to have the documentation! I can't thank all of you enough for my safe and perfectly functioning home!
Not all heroes wear capes. Rodney showed up on time and quickly saved the day. Very professional, great work, happily fixed another issue on top of what I called for that he wasn’t expecting to have to do and still took care of a few extra things just to make sure everything was perfect! Definitely someone I’d call again.
Had my tankless water heater replaced. Richard was absolutely amazing. He showed an advised me on everything I needed to know about what I needed. Fantastic person to speak to and first classs service with a smile. Thank you Richard & thank you Benjamin Plumbing. A+++++ 👍🏼
We had an issue with our sewer backing up due to collapsed sewer lines. We called Benjamin Franklin, and they sent someone out within the hour. They were able to find the problem quickly, answer all of our questions, and make the repairs as quickly as possible. We had an amazing experience! If you need them ask for Josh!
Austin was professional, thorough, efficient and very friendly. He figured out the reason why our toilet continued to clog. Since we live in a new 55+ community, we were stunned when Austin proudly revealed to us the culprit: a bright magenta-colored tampon casement. What?! Everyone here is too… Ohhh, wait. It must’ve been our niece who had visited a few months prior. Austin was an excellent clog sleuth! PS: Thanks to the Done Right tech who had no-showed, we got Austin who done awesome. 🙂
Our sink backed up, and I had calls in to two local recommend plumbers, but no one called me back. Ben Franklin got me on the schedule (even after hours on their site), and it was easy to book.I was not home for the service, but I was told the technician, Cole, was quick and efficient. It was half the price, if not lower, than a company that I had called a few years ago for the same service. I definitely will be calling them again if needed!
I recently had the pleasure of working with Timothy Forde. I hired him to drop a camera in my main sewage line. He was very courteous and informative. And for this specific service, their prices were reasonable. This isn’t a cheap service by any means, but they weren’t gouging.
I recently had the pleasure of working with Timothy Forde. I hired him to drop a camera in my main sewage line. He was very courteous and informative. And for this specific service, their prices were reasonable. This isn’t a cheap service by any means, but they weren’t gouging.
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