Our service area map
When you need plumbing services in the Charleston area, you deserve to receive them from a team that is trusted throughout the nation. While we’re locally owned and operated, we follow the standards that have made Benjamin Franklin one of the most trusted names in the industry. Our plumbers are always focused on treated customers right while using their extensive training and experience to get the job done right the first time. We’re always on time and can finish most jobs in one visit thanks to our well-stocked vehicles!
Whether you need a new sink installed or have a drain that isn’t working right, we’re ready to help! We also offer comprehensive plumbing maintenance plans for your peace of mind. With regular maintenance, we’ll be able to spot minor problems and fix them before they become costly plumbing emergencies.
At Benjamin Franklin Plumbing® of Charleston, we do more than promise great service—we back our claims with some of the best guarantees in the industry. First, we start your service the right way by showing up on time for your appointment. We know plumbers don’t have a reputation for being punctual, so we make sure we are to make calling us easy! We also back all our work with a 100% satisfaction guarantee. We back every turn of our wrench so you can trust that we’re always working to do the job right the first time.
Had an issue that I couldn’t resolve myself so called Benjamin Franklin plumbing last minute. They sent Chase out late at night since family and I were leaving for vacation the next morning.Even after working an extremely long day, he was poised professional, and got the Job done quickly and efficiently. He walked me through everything before he got started gave me options and after he was finished, walked me through and showed me what he had done. He was very professional, awesome guy and a good worker. Wish it wasn’t expensive as it was but overall satisfied with the job done.
I made an appointment with Benjamin Franklin Plumbing for a intermittent very strong odor coming from laundry room / basement recreation room area the past couple weeks. Nicholas arrived on time and was very professional. Needless to say when he arrived the odor was not present at all so it was not an obvious fix. He trouble shooted and looked at all possibilities. He saw the open sink pipe without a cap ( we just removed the sink 2 weeks ago for renovations and have not installed a new sink yet ) Bingo! He then installed the cap . I will definitely call Benjamin Franklin Plumbing again for future plumbing needs.
We recently had a water leak in our garage ceiling, and Bryson Jones came out to diagnose the issue. He quickly identified the cause of the leak and explained everything clearly. He was very knowledgeable and even offered additional tips on how we can improve our home’s plumbing overall. Bryson was professional, easy to work with, and had the job handled in no time. We truly appreciate his expertise and the quality service he provided. Highly recommend him for a job well done! Shirley Thomas
Hello, to anyone in need, this Co comes thru for its customers no matter the hour. John was our savior. Only 2 toilets n handicapped husband, both of them down. Johne was very nice , polite, reassuring, helpful, just can't say enough. Was here til 730 pm and completely cleaned up very well. Thank you John and he checked my dishwasher that quit. He was awesome🙃🙏
Daniel and Karl did a good job and their customer service was good. They were very personable. The prices at Ben Franklin seem on the higher end I think they charged accordingly to what the company prices that are set. Five stars for Daniel and Karl but four stars because of cost.
Thanks for responding in a timely manner. Joshua was great. He told me about the process, answered my questions, even helped me clear the way to the back door to get the heater downstairs. And now the heater happily sits in the basement making hot water!
Our water softener wasn’t working and started leaking. I called Benjamin Franklin and Oakly came out within a few hours. He stopped the leak and went over our options. We decided on a new water softener. He had it installed 2 days later. He was very friendly and patiently explained everything. He knew what he was doing and worked very efficiently! I would definitely recommend using Oakly Zink from Benjamin Franklin plumbing.
Jorel was amazing… He is very professional and took his time.making sure everything was working properly before he left.. I highly recommend him for any and all plumbing needs.. super nice, as well
First time I met Wayne was 2years ago my home had sewage issues. Wayne came by to deal with the issue He then became my best ftiend, and my go-to-plummer. I appreciate the patience he takes to explain things to me. I would highy recommend Wayne. Even my neighbors use him.
I REALLY appreciate Juan 1 and Juan 2. Both were very knowledgeable, patient, polite, and ACTIVE Listeners. They took pride in helping us resolve the issue. They provided the maybe and the worst case scenario. Mr. Scott came with them the next day and he is amazing and a patient supervisor. He lead by example and it shows. You have three awesome employees on your team. Thank you and God bless!
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