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Worry-free plumbing from our
When your plumbing system fails you, you need a team of professionals you can trust. For years, Benjamin Franklin Plumbing® of Charleston has been helping homeowners and businesses with their plumbing needs. Our customers keep coming back to us again and again because our Charleston plumbing team put their needs first. We are dedicated to providing you with a level of plumbing service that exceeds your expectations, so we guarantee 100% satisfaction on every job.
If you need your plumbing issue resolved right away, contact our emergency plumbers today for any of your repair needs in Charleston, Mount Pleasant, Summerville, North Charleston, and surrounding areas in South Carolina.
Tony Zarzaca of Benjamin Franklin Plumbing of Charleston was honored with the Personal Achievement Award during the company’s 2023 Conference in Phoenix on April 4. This award is presented annually to those franchisees or individuals who attain outstanding achievement in personal growth, sales, recruiting, training, or franchise development during the award year. “Tony Zarzaca has gone above and beyond over the past twelve months delivering results for his team on a consistent basis,” said Lance Sinclair, President of Benjamin Franklin Plumbing. “His contributions have not gone unnoticed, and we are thrilled to be honoring Tony in front of all his peers with the Personal Achievement Award. Benjamin Franklin Plumbing is fortunate to have someone as talented and committed to the brand and the team as he is. We look forward to seeing Tony’s continued success for many years to come.”
Andrew was exactly what we needed in a very stressful time with a clogged and backed up kitchen, right before the holiday. No time is good for a plumbing issue. Thankful to get him out the next morning after a late evening call, his thoroughness, cleanliness where he worked, and kind hearted personality to keep things less stressful was beyond expectations. Highly recommend this company, their honest investigating, up front pricing, and complete focus to get things done correctly.
Jeff with Benjamin Franklin Plumbing. Came out to my home to install a water line for my ice maker. Jeff and BFP responded to the call made an appointment and was prompt. Jeff did a top of the line job fora fair price. Ill be calling BFP back for my other plumbing needs. Thank you Jeff.
Great Service. Tom and his helper were very nice and showed concern about my issue. Although he was not able to duplicate the problem he removed the shower valve with some difficulty to inspect it and found it in very good condition. He said he would research the issue and keep me informed. Thank you Tom!!
Quickly located the problem and was knowledgeable. We had our sewer line backup into our home because a fiber optic contractor dug into our sewer line. He was out here at 8 pm Sunday night and he was able to locate the problem, clear the impacted pipe and and inform us of the steps going forward.
The technician was very knowledgeable and explained every step of the process clearly as he worked.He diagnosed a tripping well pump that was drawing high amps, safely pulled and replaced the pump, and restored our water the same day. He communicated what needed to be done, and completed the repair efficiently. Everything was handled in a professional and timely manner, and we really appreciated being kept informed throughout the entire service. Very satisfied with the work and would definitely recommend.
Craig and Sergio were fantastic! A less-than-hot shower on Thursday night led to discovering a pilot light out on our hot water heater going into the Labor Day weekend. Craig and Sergio showed up and quickly/efficiently diagnosed our issue. While we weren’t happy about having to get a new heater, we knew we had to do it because we all need hot water! Craig/Sergio explained everything to us, including price and what all was covered, and Craig had the new heater installed and up and running in about 2 hours. Courteous, knowledgeable, professional and efficient. The people at the office were equally fantastic and took good care of us. I would *ABSOLUTELY* recommend the great folks at Benjamin Franklin Plumbing of NWA for all of your plumbing needs - BRAVO! 👍🏻😎❤️
Both technicians, David Gonzales & Jayson Helseley, arrived on-time and explained the entire problem with our outdoor connections to the city main. The work required digging, new copper pipe and value installations. When the work was completed, the pipes were also wrapped with insulation and the ground looked like no one had been there. They are professional, friendly and very respectful to us and our property. We now have BFP doing our semi-annual flushing of our tankless water heater and will call them any time we need plumbing services. Great Team and highly recommended.
Nathan did a great job fixing a broken pipe on our outside spigot that was causing a leak. He did a great job assessing the situation and providing an effective fix! He was prompt and incredibly great to work with! I would recommend him to anyone that has a plumbing need!
We are so very happy the the entire process, from them giving the free estimate to our service installer Jordan being professional and friendly and clean. He was informed and shared willingly. Just as pleasant as having to spend money could be. Thanks
Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Anthony J Zarzaca
Owner
Mr. Zarzaca has over 25 years experience in mechanical and general contracting. He and his wife, Jean-Marie Zarzaca purchased Benjamin Franklin Plumbing of Charleston in 2017 with the goal of rebuilding the organization and transforming it into the very best service plumbing organization in Charleston. Since July of 2017, we have replaced all but 2 employees from the original 5 and have grown to a family of 15 employees including 1 dispatcher, 1 office manager, 7 high quality technicians and 6 plumbing apprentices taking part on our apprenticeship program to teach the trade to the next generation of BFP Plumbers. When Anthony is not working with the business, he enjoys the area beaches with Jean-Marie, is a gourmet chef, coaches youth football in Mt. Pleasant and supports his three children's travel sports.
Derek McDonnell
Field Operations Supervisor
Derek is the newest member of our team here at BFP. With over 25 years in the trade, Derek comes to us originally from Boston, Massachusetts by way of Lancaster, Pennsylvania. As a leader at the Ben Franklin franchise in PA, Derek worked both in the field and ran operations. He is an outstanding plumber and diagnostician of hard-to-see problems. New to the Low Country, he, his wife and family are learning all of the amazing things that Low Country Living has to offer. When not working, he and his wife support their son's high school wresting career, the beach and exploring the area.
Ricardo Solorzano
Site Superintendent
Ricky, as he is known to us and customers across the Low Country came to us in Late 2017 as our third hire in the rebuilding process. He moved to Charleston from South Florida where he has worked in plumbing for the last 20 years. We have been extremely fortunate to have Ricky on our team as he has made a complete transformation from new construction plumbing to service plumbing where he has built great relationships with his customer base and successfully graduated his assigned apprentice to a service technician in 18 months. Rick os an amazing woodworker, husband in father of three children.
Debbie Tolbert
Business Manager
Debbie came to BFP mid way through our very tumultuous first year in business. Since that time, Debbie is the organizing force of our office and a steady hand in an emergency service business that is reactive by its nature. Debbie handles all of our HR, accounting and just about anything else needed to keep the company growing. When she is not in her office at BFP, Debbie and her husband are either enjoying the beach or running after her family and three incredible granddaughters.
Amanda Turner
Dispatch Manager
Jordan
Apprentice Plumber
Description Coming Soon!
Brett
Apprentice Plumber
Description Coming Soon!
Jason "Dalton" Stanley
Technician
Dalton is one of only 2 employees left from the company we purchased in mid-2017. An apprentice at that time, he worked with several different technicians and learned the detail of the trade from multiple perspectives. After a 2 year apprenticeship, Dalton was promoted in 2018 and has thrived in the lead role. As a rare native son of Sullivan's Island SC, Dalton loves everything about the Low Country, hunting, fishing, his dogs, his family and his beloved Clemson Tigers.
Adam Etherington
Technicians
Brandon Byrd
Technician
Brett Roberts
Technician
Joshua Craven
Technician
Vinicio Bonilla
Technician
Jordan Wren
Project Support
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