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When your plumbing system fails you, you need a team of professionals you can trust. For years, Benjamin Franklin Plumbing® of Charleston has been helping homeowners and businesses with their plumbing needs. Our customers keep coming back to us again and again because our Charleston plumbing team put their needs first. We are dedicated to providing you with a level of plumbing service that exceeds your expectations, so we guarantee 100% satisfaction on every job.
If you need your plumbing issue resolved right away, contact our emergency plumbers today for any of your repair needs in Charleston, Mount Pleasant, Summerville, North Charleston, and surrounding areas in South Carolina.
Tony Zarzaca of Benjamin Franklin Plumbing of Charleston was honored with the Personal Achievement Award during the company’s 2023 Conference in Phoenix on April 4. This award is presented annually to those franchisees or individuals who attain outstanding achievement in personal growth, sales, recruiting, training, or franchise development during the award year. “Tony Zarzaca has gone above and beyond over the past twelve months delivering results for his team on a consistent basis,” said Lance Sinclair, President of Benjamin Franklin Plumbing. “His contributions have not gone unnoticed, and we are thrilled to be honoring Tony in front of all his peers with the Personal Achievement Award. Benjamin Franklin Plumbing is fortunate to have someone as talented and committed to the brand and the team as he is. We look forward to seeing Tony’s continued success for many years to come.”
Had an issue that I couldn’t resolve myself so called Benjamin Franklin plumbing last minute. They sent Chase out late at night since family and I were leaving for vacation the next morning.Even after working an extremely long day, he was poised professional, and got the Job done quickly and efficiently. He walked me through everything before he got started gave me options and after he was finished, walked me through and showed me what he had done. He was very professional, awesome guy and a good worker. Wish it wasn’t expensive as it was but overall satisfied with the job done.
I made an appointment with Benjamin Franklin Plumbing for a intermittent very strong odor coming from laundry room / basement recreation room area the past couple weeks. Nicholas arrived on time and was very professional. Needless to say when he arrived the odor was not present at all so it was not an obvious fix. He trouble shooted and looked at all possibilities. He saw the open sink pipe without a cap ( we just removed the sink 2 weeks ago for renovations and have not installed a new sink yet ) Bingo! He then installed the cap . I will definitely call Benjamin Franklin Plumbing again for future plumbing needs.
We recently had a water leak in our garage ceiling, and Bryson Jones came out to diagnose the issue. He quickly identified the cause of the leak and explained everything clearly. He was very knowledgeable and even offered additional tips on how we can improve our home’s plumbing overall. Bryson was professional, easy to work with, and had the job handled in no time. We truly appreciate his expertise and the quality service he provided. Highly recommend him for a job well done! Shirley Thomas
Hello, to anyone in need, this Co comes thru for its customers no matter the hour. John was our savior. Only 2 toilets n handicapped husband, both of them down. Johne was very nice , polite, reassuring, helpful, just can't say enough. Was here til 730 pm and completely cleaned up very well. Thank you John and he checked my dishwasher that quit. He was awesome🙃🙏
Daniel and Karl did a good job and their customer service was good. They were very personable. The prices at Ben Franklin seem on the higher end I think they charged accordingly to what the company prices that are set. Five stars for Daniel and Karl but four stars because of cost.
Thanks for responding in a timely manner. Joshua was great. He told me about the process, answered my questions, even helped me clear the way to the back door to get the heater downstairs. And now the heater happily sits in the basement making hot water!
Our water softener wasn’t working and started leaking. I called Benjamin Franklin and Oakly came out within a few hours. He stopped the leak and went over our options. We decided on a new water softener. He had it installed 2 days later. He was very friendly and patiently explained everything. He knew what he was doing and worked very efficiently! I would definitely recommend using Oakly Zink from Benjamin Franklin plumbing.
Jorel was amazing… He is very professional and took his time.making sure everything was working properly before he left.. I highly recommend him for any and all plumbing needs.. super nice, as well
First time I met Wayne was 2years ago my home had sewage issues. Wayne came by to deal with the issue He then became my best ftiend, and my go-to-plummer. I appreciate the patience he takes to explain things to me. I would highy recommend Wayne. Even my neighbors use him.
I REALLY appreciate Juan 1 and Juan 2. Both were very knowledgeable, patient, polite, and ACTIVE Listeners. They took pride in helping us resolve the issue. They provided the maybe and the worst case scenario. Mr. Scott came with them the next day and he is amazing and a patient supervisor. He lead by example and it shows. You have three awesome employees on your team. Thank you and God bless!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Anthony J Zarzaca
Owner
Mr. Zarzaca has over 25 years experience in mechanical and general contracting. He and his wife, Jean-Marie Zarzaca purchased Benjamin Franklin Plumbing of Charleston in 2017 with the goal of rebuilding the organization and transforming it into the very best service plumbing organization in Charleston. Since July of 2017, we have replaced all but 2 employees from the original 5 and have grown to a family of 15 employees including 1 dispatcher, 1 office manager, 7 high quality technicians and 6 plumbing apprentices taking part on our apprenticeship program to teach the trade to the next generation of BFP Plumbers. When Anthony is not working with the business, he enjoys the area beaches with Jean-Marie, is a gourmet chef, coaches youth football in Mt. Pleasant and supports his three children's travel sports.
Derek McDonnell
Field Operations Supervisor
Derek is the newest member of our team here at BFP. With over 25 years in the trade, Derek comes to us originally from Boston, Massachusetts by way of Lancaster, Pennsylvania. As a leader at the Ben Franklin franchise in PA, Derek worked both in the field and ran operations. He is an outstanding plumber and diagnostician of hard-to-see problems. New to the Low Country, he, his wife and family are learning all of the amazing things that Low Country Living has to offer. When not working, he and his wife support their son's high school wresting career, the beach and exploring the area.
Ricardo Solorzano
Site Superintendent
Ricky, as he is known to us and customers across the Low Country came to us in Late 2017 as our third hire in the rebuilding process. He moved to Charleston from South Florida where he has worked in plumbing for the last 20 years. We have been extremely fortunate to have Ricky on our team as he has made a complete transformation from new construction plumbing to service plumbing where he has built great relationships with his customer base and successfully graduated his assigned apprentice to a service technician in 18 months. Rick os an amazing woodworker, husband in father of three children.
Debbie Tolbert
Business Manager
Debbie came to BFP mid way through our very tumultuous first year in business. Since that time, Debbie is the organizing force of our office and a steady hand in an emergency service business that is reactive by its nature. Debbie handles all of our HR, accounting and just about anything else needed to keep the company growing. When she is not in her office at BFP, Debbie and her husband are either enjoying the beach or running after her family and three incredible granddaughters.
Amanda Turner
Dispatch Manager
Jordan
Apprentice Plumber
Description Coming Soon!
Brett
Apprentice Plumber
Description Coming Soon!
Jason "Dalton" Stanley
Technician
Dalton is one of only 2 employees left from the company we purchased in mid-2017. An apprentice at that time, he worked with several different technicians and learned the detail of the trade from multiple perspectives. After a 2 year apprenticeship, Dalton was promoted in 2018 and has thrived in the lead role. As a rare native son of Sullivan's Island SC, Dalton loves everything about the Low Country, hunting, fishing, his dogs, his family and his beloved Clemson Tigers.
Adam Etherington
Technicians
Brandon Byrd
Technician
Brett Roberts
Technician
Joshua Craven
Technician
Vinicio Bonilla
Technician
Jordan Wren
Project Support
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