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You Can Count on the
When your plumbing system fails you, you need a team of professionals you can trust. For years, Benjamin Franklin Plumbing® of Charleston has been helping homeowners and businesses with their plumbing needs. Our customers keep coming back to us again and again because our Charleston plumbing team put their needs first. We are dedicated to providing you with a level of plumbing service that exceeds your expectations, so we guarantee 100% satisfaction on every job.
If you need your plumbing issue resolved right away, contact our emergency plumbers today for any of your repair needs in Charleston, Mount Pleasant, Summerville, North Charleston, and surrounding areas in South Carolina.
Tony Zarzaca of Benjamin Franklin Plumbing of Charleston was honored with the Personal Achievement Award during the company’s 2023 Conference in Phoenix on April 4. This award is presented annually to those franchisees or individuals who attain outstanding achievement in personal growth, sales, recruiting, training, or franchise development during the award year. “Tony Zarzaca has gone above and beyond over the past twelve months delivering results for his team on a consistent basis,” said Lance Sinclair, President of Benjamin Franklin Plumbing. “His contributions have not gone unnoticed, and we are thrilled to be honoring Tony in front of all his peers with the Personal Achievement Award. Benjamin Franklin Plumbing is fortunate to have someone as talented and committed to the brand and the team as he is. We look forward to seeing Tony’s continued success for many years to come.”
Excellent experience with Cody today. He had to come back a second time to help us with installing fixtures I purchased the day before when we discovered a water leak under the sink. At any rate, he showed up the next day and helped us.. it cost double, however, because he had to come back.. I wish my husband would have just let him install the fixtures instead of trying to do it himself.. but you can’t blame a guy for trying!🙃
We called Benjamin Franklin Plumbing minutes before their closing time of 7 pm, which was a surprise. Most businesses close earlier and have a voicemail option. I explained our issue to the woman who answered. She was so pleasant and helpful. We were running out of hot water. She told me that Josh could be here by 8:30 am the very next morning and would come equipped with a new hot water heater if ours needed to be replaced, and if he didn’t have the size we wanted onboard, he could have one delivered from their warehouse to our house within minutes. Josh arrived on time, he had what we wanted, and installed the new unit. He and Tanner were very knowledgeable, professional, and pleasant to deal with. My husband wasn’t home, but Josh talked with him and explained the options and pricing over the phone. All the way around, it was a great experience. I’m happy to have found our “forever” plumber.
I had the pleasure of meeting one of their employees, Michael, this morning for an estimate. He took the time to walk me through everything and also educated me on plumbing and safety. He was incredibly patient, polite, and punctual. I truly appreciate the level of professionalism and care he showed. The prices are very reasonable, and I’m happy to have found this company. I’ll definitely be sticking with them going forward. Highly recommend! Grateful and happy new customer here.
Taylor and Jhonathan did great they addressed my concerns and got my situation settled quickly and easy thank you so much Im excited to have a drain installed no more spills and if there is theres somewhere for the water to go in I have a new build but they did not install a drain so I had a spill you would figure it would be code but its not so thank you !!!
We recently had our entire house repiped, new water heater installed, and couldn’t be happier with the service we received. From start to finish, the experience was smooth and professional. Our plumber was extremely friendly and knowledgeable—he took the time to explain everything clearly, gave us options and suggestions. That kind of honesty and transparency is rare and truly appreciated. The owner was incredibly helpful with scheduling, and the cost was very reasonable compared to other companies we considered. Throughout the whole project, Claire has maintained communicative on progress. They also guarantee their work, which adds great peace of mind. Highly recommend this business to anyone looking for reliable and honest plumbing service! I know they will be my future go to
Byron did a wonderful job fixing my drain. And did a wonderful job cleaning up. Very informative about all the things the membership included too. Thank you! Will definitely recommend you to anyone else who may need help.
Friendly and respectful. The service was completed quickly and correctly. No complaints.
No pressure to buy - just an easily understood explanation of the situation and our options. We had a timely installation of a gas water heater. We are in our 80s yet we were treated with patience and respect. If we ever need plumbing help again we will certainly ask for Adam!
Tyler was our service person. He showed up early and was able to quickly provide a price quote. We had a Rheem water heater under warranty so he disconnected and we met at Home Depot and returned the old one and purchased the new. He returned and promptly installed the new one and made sure everything worked properly. The price was $300 less than the one quoted from the Home Depot installer. I would definitely recommend Ben Franklin as well as Tyler.
Adam came out twice to investigate two separate leaks, and he did an excellent job both times. He was thorough in his inspection and provided great advice on who to contact for further assistance. He even went the extra mile by calling the company ahead of time to inform them about our water issues. Adam is very knowledgeable and takes the time to explain everything clearly. We’ve used Benjamin Plumbing in the past and have always had a positive experience. We will definitely continue using them for any future plumbing needs.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Anthony J Zarzaca
Owner
Mr. Zarzaca has over 25 years experience in mechanical and general contracting. He and his wife, Jean-Marie Zarzaca purchased Benjamin Franklin Plumbing of Charleston in 2017 with the goal of rebuilding the organization and transforming it into the very best service plumbing organization in Charleston. Since July of 2017, we have replaced all but 2 employees from the original 5 and have grown to a family of 15 employees including 1 dispatcher, 1 office manager, 7 high quality technicians and 6 plumbing apprentices taking part on our apprenticeship program to teach the trade to the next generation of BFP Plumbers. When Anthony is not working with the business, he enjoys the area beaches with Jean-Marie, is a gourmet chef, coaches youth football in Mt. Pleasant and supports his three children's travel sports.
Derek McDonnell
Field Operations Supervisor
Derek is the newest member of our team here at BFP. With over 25 years in the trade, Derek comes to us originally from Boston, Massachusetts by way of Lancaster, Pennsylvania. As a leader at the Ben Franklin franchise in PA, Derek worked both in the field and ran operations. He is an outstanding plumber and diagnostician of hard-to-see problems. New to the Low Country, he, his wife and family are learning all of the amazing things that Low Country Living has to offer. When not working, he and his wife support their son's high school wresting career, the beach and exploring the area.
Ricardo Solorzano
Site Superintendent
Ricky, as he is known to us and customers across the Low Country came to us in Late 2017 as our third hire in the rebuilding process. He moved to Charleston from South Florida where he has worked in plumbing for the last 20 years. We have been extremely fortunate to have Ricky on our team as he has made a complete transformation from new construction plumbing to service plumbing where he has built great relationships with his customer base and successfully graduated his assigned apprentice to a service technician in 18 months. Rick os an amazing woodworker, husband in father of three children.
Debbie Tolbert
Business Manager
Debbie came to BFP mid way through our very tumultuous first year in business. Since that time, Debbie is the organizing force of our office and a steady hand in an emergency service business that is reactive by its nature. Debbie handles all of our HR, accounting and just about anything else needed to keep the company growing. When she is not in her office at BFP, Debbie and her husband are either enjoying the beach or running after her family and three incredible granddaughters.
Amanda Turner
Dispatch Manager
Jordan
Apprentice Plumber
Description Coming Soon!
Brett
Apprentice Plumber
Description Coming Soon!
Jason "Dalton" Stanley
Technician
Dalton is one of only 2 employees left from the company we purchased in mid-2017. An apprentice at that time, he worked with several different technicians and learned the detail of the trade from multiple perspectives. After a 2 year apprenticeship, Dalton was promoted in 2018 and has thrived in the lead role. As a rare native son of Sullivan's Island SC, Dalton loves everything about the Low Country, hunting, fishing, his dogs, his family and his beloved Clemson Tigers.
Adam Etherington
Technicians
Brandon Byrd
Technician
Brett Roberts
Technician
Joshua Craven
Technician
Vinicio Bonilla
Technician
Jordan Wren
Project Support
