Benjamin Franklin Plumbing
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We appreciate the transparency, customer service, and the quality of work done by Ben Franklin Plumbing in Overland Park, KS. They show up when they say they will, and their technicians are informed and knowledgeable. I never feel pressured that they are tasked with upselling me on something imposed on them by their management. And our Plumber yesterday (Jewell) was super helpful. He found some hard to find parts for our 60 year old bathroom, and installed them within the morning after hunting them down. Ben Franklin Plumbing has been a very reliable plumber for us these past 10+ years !
We appreciate the transparency, customer service, and the quality of work done by Ben Franklin Plumbing in Overland Park, KS. They show up when they say they will, and their technicians are informed and knowledgeable. I never feel pressured that they are tasked with upselling me on something imposed on them by their management. And our Plumber yesterday (Jewell) was super helpful. He found some hard to find parts for our 60 year old bathroom, and installed them within the morning after hunting them down. Ben Franklin Plumbing has been a very reliable plumber for us these past 10+ years !
Chris did a fantastic job. He was very professional and very personable. It was a pleasure having him here to install my new faucet and adjust height of hot water valve for accessibility.
Very good response time. Came out the same day, diagnosed the issue, offered a choice of solutions with accurate cost estimates and installed the water heater the same day. The technician was very knowledgeable and professional. Nice company to do business with.
I recently had David install a new hot water heater in my home, and I couldn’t be happier with the experience! From start to finish, David was professional, punctual, and incredibly skilled. He took the time to explain the installation process, answered all my questions, and ensured everything was set up perfectly. The work was completed efficiently, and he left the area spotless. My new hot water heater works flawlessly, and I’ve noticed a huge improvement in performance. David’s expertise and friendly demeanor made the whole process stress-free. I highly recommend him to anyone needing plumbing services—top-notch work!
Excellent service from start to finish. The technician David promptly repaired a leak at my outside faucet coming from the main to the house and then re-insulated the pipe with great attention to detail. He was very professional, courteous, and efficient throughout the whole process. Pricing was very reasonable, making the overall experience outstanding. I would highly recommend this company to anyone in need of a reliable plumbing service.
Benjamin Franklin was awesome. John Smith was our technician and handled everything professionally, explaining exactly what he was going to do before he did it. He’s been a practicing plumber for 14 years so knows his stuff. Handled our problem in under an hour. Definitely will reach out to them again when we need our pipes replaced or have another problem (And we will Be doing one or the other)
Big thanks to Kyle for getting our annual service complete. We had a question about how well the anode was doing and whether we needed a replacement, Kyle pulled the rod and checked for us and shared a photo. We quickly chatted through some remaining questions and wrapped up the service. Thanks again Kyle, appreciate the explanation, speed and professionalism.
What a great team! Everyone was polite and considerate of my husband's health issues. The first visit was an emergency. They repaired it to the extent need until a team could come out and replace piping. A discussion about immediate fixes and long term goals was discussed. The answers were thorough and precise, calculating cost consistently while determining what would be done. There were several financial plans to choose from and they helped me find the one that worked best for us. On the day the work was to be done everyone was professional and knowledgeable. They were also kind when they had to work in my very cluttered garage. The warranty's were a huge selling point and I will definitely recommend them in the future
Chris, from Ben Franklin plumbing, is as good as it gets! The whole team behind Chris, who is a great leader and professional to train them up as well. I have used this company for my new gas fireplace, 2 new hot water heaters, and now a bathroom (leak) and subsequent re-model. They really do go above and beyond and the one thing I love most is, you never hear “I don’t know” from these guys. There is no job they can’t do! Chris is the most skilled plumber I have ever used, and I have gone through many in my day. You will never be sorry with this company ~ you get what you pay for!
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