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U-Win Guarantee

U-Win Guarantee

Our Birmingham Plumbers Are Backed by the U-WIN Guarantee

Benjamin Franklin Plumbing® of Birmingham does not just claim to provide service integrity—we also back it up by being endorsed as a U-WIN contractor. Hiring a U-WIN-endorsed contractor means you’ll get a plumber who has undergone drug testing, passed a background check, and has received thorough training in his or her trade. Our U-WIN guarantee sets us apart from other plumbers in the area and provides customers with the peace of mind they deserve.

While many companies offer a satisfaction guarantee, we back ours with the accountability of a third party. If a customer is unhappy with our service for any reason, U-WIN will step in and handle the resolution to ensure a fair and satisfactory conclusion.

Our code of ethics includes the following:

  • Regular random drug testing for our employees
  • Thorough background checks on all plumbers
  • A 100% satisfaction guarantee
  • Quality customer service
  • U-WIN provided with all information regarding your service
  • We allow U-WIN to make decisions for customer resolutions
  • We train all technicians extensively before they enter your home
  • We provide the best service and use quality materials, labor, and craftsmanship
  • We adhere to all laws, regulations, and ordinances
  • Our financial and accounting procedures follow local, state, and federal laws
  • If there’s any delay, it’s you we pay!

  • Straightforward Pricing Guide

    Before we get to work, we discuss your available options to let you decide which pricing works best for you. No hidden costs or technical jargon!

  • The Punctual Plumber

    When you don’t have time to wait around, you can count on us to be punctual plumbing professionals. For every minute we’re late, we pay YOU!*

  • Repairs on the Spot

    Our trucks are fully stocked so we can fix 90% of plumbing issues on the spot without a follow up visit. That's less time & money spent!

No Job Is Too Big or Too Small!

Request Your Service with Benjamin Franklin Plumbing Today.

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