U-Win Guarantee

4.82 (108058 reviews)

Voted Best Plumbers!

published by Forbes Magazine

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U-Win Guarantee

U-Win Guarantee

Our Birmingham Plumbers Are Backed by the U-WIN Guarantee

Benjamin Franklin Plumbing® of Birmingham does not just claim to provide service integrity—we also back it up by being endorsed as a U-WIN contractor. Hiring a U-WIN-endorsed contractor means you’ll get a plumber who has undergone drug testing, passed a background check, and has received thorough training in his or her trade. Our U-WIN guarantee sets us apart from other plumbers in the area and provides customers with the peace of mind they deserve.

While many companies offer a satisfaction guarantee, we back ours with the accountability of a third party. If a customer is unhappy with our service for any reason, U-WIN will step in and handle the resolution to ensure a fair and satisfactory conclusion.

Our code of ethics includes the following:

Regular random drug testing for our employees
Thorough background checks on all plumbers
A 100% satisfaction guarantee
Quality customer service
U-WIN provided with all information regarding your service
We allow U-WIN to make decisions for customer resolutions
We train all technicians extensively before they enter your home
We provide the best service and use quality materials, labor, and craftsmanship
We adhere to all laws, regulations, and ordinances
Our financial and accounting procedures follow local, state, and federal laws

Find out more about our U-WIN guarantee or schedule an appointment with our Birmingham plumbers by calling (205) 351-0706. A member of our team is ready 24/7 to talk to you.

See why homeowners love to work with us

Customer Reviews

4.8 (1826 reviews)

Marcee Greene

We needed new faucets throughout the house and Eric was excellent. He had done previous work for us and we asked him to return. He worked all day and even had to go find some parts to help us further. We recommend his services. He is a pleasure to work with.

TaNiyah Allen

Very pleased with the work that was done at my home. We encountered many issues that needed to be fixed and we were greeted by some amazing people! Mr.Eric installed our new water heater and he answered every question and concern and put our minds at ease . Ryder and Jourdan are helping us with our plumbing issue and they’ve done the exact same aswell! I’m very comfortable saying that I will be handling all repairs for a lifetime with this company. Not just because of the work that was done but it’s because I know they have these 3 wonderful people working for them!! They’ve made our life so much easier in a tough home owning time. This is a trust worthy company and their workers are amazing!!!! If you ever have any issues at home or business I personally recommend these 3 people to come out and do the service for you ! Thanks Eric, Ryder, and Jourdan !!!

Pamela Tran

Chase Mayo and asst. Daniel were on time, polite and considerate of keeping floors clean and doors closed for warmth. Chase explained all options and did not push anything to increase profits beyond what was specific to our needs. He knows his products well and explained the safety and performance aspects very well after installation. Company wise- installation lower than the bottom of range given for the two chain stores in town- Also really appreciated the company forecasting worker arrival even with name and picture. I would recommend the service with high marks

Pamela Pope

Chase Mayo was the young man who installed my faucet and changed out my stuck cold and hot knobs under the sink. He was very, very careful to make sure the job was done right, and not cause new problems. He was also very friendly and sweet. He gets 5 stars!

George Stewart

Bryson and his team did a great job in replacing my 20+ yr old water heater. He was very good in explaining everything about the job and completed the work pretty much in the time frame promised.